Worst McDonald's EVER!!! The last 3 times we have stopped here we have gotten re-deep fried French fries!!! Hard and Nasty!!! Service is so slow!!! They don't care b/c people will still go, but our family of 5 will no longer patronize this location!!!! So sad the thing they are known for they would rather re fry and serve then to make a fresh batch. SO SAD!!! This McDonald's is horrible!!!! read more

McDonald's - Disgusting fries take 2 - Coffee & Tea Near Me - Auburndale, Florida

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Biggest thing here was that they changed/updated their menu but only did it inside and not outside so there was confusion with the orders and they were wrong. A number no longer corresponded to the correct item. On the plus side it has an indoor play ground that many do not have and it's fairy clean in there. Food was normal, nothing bad. Kids working there were not rude but didn't go out of their way for you. They were doing the drive up parking and walking out the food. Hopefully they get the menu sorted out. read more

McDonald's - Big Mac - Coffee & Tea Near Me - Auburndale, Florida

Close. Food is bad and not healthy. Is expensive for what you get. Last time I went which was about 10 years ago, they cooked the chicken nuggets with the plastic on the. read more

Just 1 start because it doesn't allow 0 stars. Employees sucks, drive thru is the worst. Should take lessons from Chick-Fil-a read more

It takes forever to get thru the drive thru because they don't park cars to wait then the last two times we have had to ask for our receipt because we were shorted $1 each time and soon as you ask for the receipt they say it won't print but they will take a picture then ask if they gave you the correct change and when you show them, they give you it. Oh and no ice and they don't tell you just hand you warm tea! Receipt picture below the cashier took and tea with no ice! read more

McDonald's - a computer screen with a list of items - Coffee & Tea Near Me - Auburndale, Florida

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Ordered food for curbside delivery. After 10 minutes, they didn't come out. I had to go inside to get the food. Fries are missing so I had to go back inside. Not great customer service. Not very friendly. read more

Cold Fries for lunch and Cold hash browns for breakfast......for 3 bucks lol it don't cost a thing to drop so fresh fries or hash browns. I wouldn't say don't visit this location but ima tell you now them fries ain't hot check that bag before u leave read more

they are very fast but every time I go to breakfast I always get my sausage and egg McMuffin and I'm always charged for it, but yet I get a sausage McMuffin so did my egg fly away when I wasn't looking or y'all always just forget the egg and charge me for it but never give it to me ? Make it make sense McDonald's , do better . read more

Whoever runs this establishment needs to pay attention to how horrible this location is. I'm not one to even leave a bad review but the 4 times I have stopped by is a complete disaster. 2 times they were only serving fountain beverages and the other 2 times my food was completely destroyed I thought I was being punkd. Mind you every time I wait at the speaker for quite sometime before they even acknowledge they have a paying customer waiting. If i could leave 0 or negative stars I would. Don't waste your time waiting at this 24 hour JOKE read more

Worst service of any McDonald's you'll ever visit. I work near there, so it's a go-to for fast food. If you walk in for service, you're going to wait a good long while until someone even acknowledges that you are there to be waited on. If you use the mobile app, it tells you you're going to wait "about five minutes". Actually, we've never waited less than ten, and most times it's well over fifteen. The drive through is the quickest, which isn't saying much, but, just as it is with any of the service areas, check your order because this location dependably gets orders wrong. Things are tough all over, so I'd be inclined to cut them a break in most instances, but they're so apathetic and at times unfriendly that they spend any understanding I might feel. This location deserves a one star rating. Richly. read more

These reviews don't lie uhm... 30 minutes in the drive through with my car in park, most people pulled out of line and left. Unacceptable. I gave 2 stars because technically I did the food I ordered food. Unreal wait time. read more

McDonald's doesn't deserve a rating, This isn't about a food purchase I don't eat McDonald's food. My issue is a manager a female, she was very rude because all I asked if the bag in her hand was a Uber order. I can see that they were slightly busy. The other manager was polite when he said the order was being made. She didn't have to tell me that where made orders go I been in this McDonald's more than once. But really if I am standing at the counter why go around me to put it on that shelf for the Uber order when it could have been easily given to me. I am so glad I am not a Customer. If this female manager doesn't like her job she should quit. read more

Make sure you get gas before visiting here, and make sure you have the patience to sit at the screen for well over ten minutes and never receive even a greeting or asked to wait. If it wasnt 8 pm I would've been sure the establishment is closed. Unfortunately I couldn't even get hot fries. I try not to complain but it seems this unfortunate location just messes up on every step. If i lived by another one i would go there. read more

this is the absolute worst staff I have ever come in contact with. they are always rude and no smiles but today was the last straw for me. they were clearly understaffed and those who did decide to stay knew that and we were being kind. I work too and know it is hard to find people and those who show up but customer facing and kindness goes a long way. the manager (long bdown hair braided. looked about 25) was telling a mobile order customer rudely 'well too bad you have been sitting out there long I am the only one here so..' 5 customers left. she was so rude to the door dash people who had been waiting and they are just trying to make a living. when I received my order FINALLY- kids in the car-I kindly asked for a straw. she said-" go on the lobby area they are there' I wanted to keep an eye on my parked car with my kids in it. I said- can you please just give me stra? I am going out this back door to that car?' she called ME rude!!!! she needs to be coached immediately. I will be going to the other Auburndale location from now on thank you read more

Wish I could give a negative star. Hands down the worst service I have ever had. I could of went and bought a grill and put it together then raise a cow and have it butchered quicker then they can cook a meal. read more

Terrible. Drive Thur. Ask for ketchup. Told they have no ketchup. Ask for sugar for iced tea. She asks me "sweet n low or Splenda". Had to reiterate "sugar". And for this we're going to pay $15 an Hour. My tax prep store pays $15 an hour. And that guy has a college degree read more

If I could of given zero stars I would have. We tried to go into this location on 8/7/2022 at 7:15 PM and they had the doors locked. They are not following the advertised lobby hours, because the website says the lobby is open 24/7. For the past few years this location has been going down in every aspect. whenever I have spoken to someone all they have are excuses and nothing changes. They are only doing business in the drive thru. read more

Ordered a medium coffee through the drive through and had to pull forward for them to bring it to me!!!! Super slow service as always in this location!!! I can't believe just for a coffee I had to wait so long! 12 minute to be exact! read more

This McDonald's has never gotten my order right. The associates are very rude. I have had to come back to this mcdonalds because the didn't give me three things on my receipt and I was called a liar and was yelled at. The food is nasty. Iwish I could give them 0 stars. read more

This was the worst McDonald's we have ever been to. The restaurant overall was dirty, but the play place area was awful. There wasn't one clean table and the floors were filthy. One of the employees kids were there while she was working and they were unattended and out of control. It took 25 minutes to get our food. The bathrooms were awful. Then, as we were leaving, the manager stood behind the counter texting on her phone instead of tending to the needs of her store. Needless to say, we will not go to that McDonalds again. read more

Nobody was rude to me, but the manager that works here with the purple bun is VERY rude. I was only inside for about a minute and she starts yelling at an employee in-front of about 8 costumers making it sound like he was trying to steal a 10 piece nugget when it really seamed like he just misunderstood his shift meal and i almost got involved because she was making such a Scene. Then 2 minutes later she's taking someone's order at the speaker and starts yelling at them through her headset. Really hope this place gets some new owners soon and fires this manager. read more

Guess I should have looked at the reviews before going to this McDonalds. Went inside to order, requested two medium fries. The person who took my order bagged the fries and let it sit while she worked on another order. So by the time I able to pay, get back to my car, the fries were partially cold and they were partially filled. No napkins available would have had to wait longer to get that. So beware this McDonalds is not concerned about what they serve you, time it takes to get it nor having any napkins or other condiments available for your food. Just like many other restaurants nowadays, just there to make a quick buck and no consideration about quality or convenience for customers. read more

Nasty af! They got uniforms out on the tables, I had to remind them of missing items constantly. Everyone on staff had a person drinking cup near the food line, ice cream machines etc. floors were sticky. Restrooms were trashed. Stay away from this location. read more

Would never recommend this place to anyone not even my worst enemy the last time I come to this McDonald's I had to buy one get one for a buck and I got my food a that was not the problem the problem was I ordered a mocha frappe like I always do when I'm at McDonald's the day I did was very painful experience I got my mocha frappe sat down start to enjoy my drink when I noticed something was not right the ice was very sharp so I spit it up in my hand found there was glass and found some Metal pieces in my mocha frappe turns out it's was left over part of someone who throw there glasses in the mocha frappe blender had a B emblem I found in it when going throw it when I confronted the manager about the problem they said I Must have put this in my mocha frappe and I got in a bit of a argument but not a yelling match abut it later I found out from a good friend that work here said that after I had left management checked the frappe blending machine and found the rest of the glasses in the frame what was left of it inside the blades and found out that and employees glasses had some how been put in the blending machine crazy how I never got any word back as so much as a I'm sorry or nothing and my friend was told to keep it quiet as well tell this day I still remember this and help this save someone else from a painful experience I hope someone from McDonald's reaches out and talk to me because I have several witnesses that worked at that McDonald's that I am still friends with till this day remember this incident would like to see more done to protect other customers read more

Today I was waiting my for my food 45 minutes, I had to stand up to remember to the workers for my food (it was for eat in) and then when they bring it to me and we was eating the team member called Denise tell us to leave the building at the moment. I felt missed treated because I waited a long time for the food read more

McDonald's - the shadow of a person on the sidewalk - Coffee & Tea Near Me - Auburndale, Florida

This nut ass McDonalds is always canceling my DoorDash orders when the driver is waiting for the food. Night crew kids are lazy as fuck.

horrible service , every time i have gone to this mcdonald's i wait 30+ mins. went tonight and they took more than an hour to get me and my family's food to us. the whole point of a FAST food is to get the food to the customers FAST and they do the opposite here. read more

This is the worst McDonald's I've ever been to. The staff are always rude, the order is never right and they are super slow. My family will never go back. read more

So me and my boyfriend got a mcflurry and some fries and they didn't even have good customer service one of the girls was on her phone having a phone call while assisting us. They gave us a half full mcflurry there just ghetto read more

Never any food thats actually hot i specifically ask for fries with no salt and there salt all over it everytime i go there they mess up everything just horrible service ive been in food service before its not that hard to get things right read more

This McDonald's is by far the I always check my order when I get it from the inside. Again worst one around here. They are always giving out wrong orders,and they always have bad attitudes. I live the next street over from this McDonald's, and go in a lot. it is wrong so they have to fix it. I ask myself why in the world do I even bother coming into this McDonald's? I'm done with having to get the wrong food , and there don't care attitudes. Please change your staff as this place, it needs it more than your remodeling. I also forgot I called and spoke to the manager, she yelled at me, and said well she gave you the wrong food, wow really what a great person you have working as a manager. read more

Over thirteen minutes to get a sausage mcmuffin combo...with two people in line in front of me. They are very unorganized and unbelievably slow. I will drive down the street to a different McDonalds. This one is terrible. read more

Love this play area! We come to this location often and the place has always been clean and safe.

I was at The McDonalds on Havendale Blvd on Sat. 5-2-15. It was at 2:37 PM. I ordered the Bacon Clubhouse , fries and a drink. I live 1/4 mile, so I came home to eat. At 3:30 I started to got bad pains in my stomach,hot and sweaty and felt like I was going to throw up plus a few other issues. I was very sick and in a lot of discomfort till 7:30 that evening. I called the store and talked to a Manager named Angel. Very uninterested . Did not take my name , phone number or ask any questions. Either someone did not wash their hands or the meat was bad. I felt like I had food poisoning. I will never go to that restaurant again. read more

It is terrible. They are to slow. I just waited in the drive thru for 10 minutes in the same lane. I went in and one register was open. Ridiculous do not go here unless you want bad service!!!! read more