Incompetent and rude. Had me wait outside on curbside pickup for 15 minutes for a small coke while 10 cars getting their full meals. Had to go inside and ask they want proof I showed them a receipt and transaction from my bank and the lady still wanted to argue about a McDonald's app code.... Unbelievable highly unprofessional finally some guy came and cleared things up. read more

It's McDonald's, sometimes you get that craving and it always tastes the exact same as it did when I was little so you can't pass it up sometimes. But on the other hand some McDonald's are better than others this one's pretty middle of the road as long as you don't pay attention to what's going on outside in the parking lot you're good It is kind of fun to watch the window and see what all the homeless people are doing though read more

Everyone that I know loves McDonalds. I love McDonalds. But the McDonald's at Auburn North,Auburn South are the best. I'm talking about the people who work there. Always treat you with kindness and respect. I recommend both of these places based on service and the food is great as well. read more

We have been going to this McDonald for 13 years now. Antonio the manager is great always nice the restaurant is clean. The staff is friendly Rosa is great!. Clean bathrooms especially early in the morning. Cashier Enrique and Holly super friendly. Lots of parking. Michael the evening manager is nice as well as Maria and Noe. Good coffee and clean tables. read more

They mess up our order and didn't even do anything about it and fries are stale and drink taste water down chemical. prob our last time coming here No more McDonald's for us read more

Sizes are shrinking, order a size up! got a small frozen coke, and got an xxs :( Very disappointed read more

McDonald's - This is small frozen coke :( very small - Burgers Near Me - Auburn, Washington

These people are worthless. I ordered a 20pc with bbq sauce and a big mac and a Dr. Pepper. What they gave me was a 20pc with S&S and a 1/4 pounder and Diet Coke. Check your food before driving away. It's been a long time since I've been to a McDonald's, and these prices are insane. read more

Food is subpar no matter when you go. 1st time I ordered I received a greasy burger... not like oh it's fast food greasy but a full pool of grease wrapped into the burger creating a soggy bun in under a min. Go into fix the problem and I am given a completely tossed together in a hurry not even the right buns burger. 2nd time order a chicken sandwich to find a burnt bun, a gallon of mayo, over cooked chicken. Wouldn't recommend this location. If they can't follow simple corporate rules that every McDonald's should have then they don't deserve your money. read more

This place is always bomb! Service is always prompt and decently friendly. I usually go at night so I assume people will be tired and just want to go home, but ... surprisingly ppl are usually pretty friendly and in a decent mood. Food is consistent! & good prices! Bomb.com Mickey D's fo SHOOOOOOO! Love it! This is a good location! read more

Food always good to me. Service is quick and fast, Overall the environment is clean and nice, nothing crazy

DISGUSTING. A few days ago I ordered from the auburn way McDonald's and while I was eating I realized there was a fucking fly cooked onto my bun/cheese. I've never experienced something so disgusting with fast food. I will NEVER be eating here again. And the manager didn't even seem concerned!!!!! read more

McDonald's - FLY IN MCDONALDS BIGMAC AUBURN WAY - Burgers Near Me - Auburn, Washington

I've stopped going to this location as of Friday, 5/14/23 Every time I go here, they botch my order, EVERYTIME. How hard is it to put extra pickles on a burger? How difficult is it to tell the difference between a Big Mac and a cheese burger? How hard is it to actually put fries in the bag and not leave them on the counter? As much as they charge for a tiny amount of food, everything should be PERFECT, yet they can't seem to get even the simplest things right. Good bye Almost forgot, disregard their posted hours. They are only open when they feel like it. read more

I purposely wrote down the order so my Husband could order exactly how I like my Big Mac. My Big Mac had normal sauce 2 pickles and it had lettuce, which I didn't want at all. And as you can see he never ordered no tarter sauce on my filet o fish. He ordered a Qt lb WITH Cheese and didn't get any. No fries. We will never go back to that Mcdonalds. They have morons working there that can't read. read more

McDonald's - This is what my husband ordered. Exactly how I wrote it. - Burgers Near Me - Auburn, Washington

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Terrible customer service I ordered for pickup and they didn't have my order ready when I got there nor had they started it she manager tried telling me that unless my phone is at the McDonald's they won't start your order which makes the whole point of ordering for pickup pointless and on top of that would not let my fiancé pickup the order (that they had not even started) even though he had the order number and continued to tell me that I can't place an order online unless I'm in the store or parking lot then the app somehow canceled my order and issued a refund and the manager said she had nothing to do with it but I don't think that is correct also she couldn't hardly speak or understand any English read more

It's been ten minutes and I'm in curbside waiting for a drink. The drive thru is blocked by their semi truck. Extremely slow

It's taken 25 minutes to get six burgers. The slowest, most inefficient process. Speed up! Going to be late to our concert now.

This location needs to update there hours or the employees are lying because they don't want to work to closing time. This is the 3rd time where I came before 12 (they close at 12am) and the worker at the window says they are closed. read more

I believe corporate needs to come to this McDonald's to do a investigation. I pulled up to the double drive thru, there was answer machine or recording that went off. I sat there and waiting for a good 10 second and no one answered to take my order. So I order and no response. Why have the double drive thru if no one response? I got my order tooken and paid. I got up to the window to get my food. They gave my drink and told me pull to spot 2. I said I cant because there were truck parked ahead of me waiting for his food, someone parked in either spot 4 or 5. A white car trying to get into traffic and a van did a u-turn once he or she got there food. They told me to park right away. I told them I can't, so I waited at the window. The manager came up to the window, told we park you because your food wasn't ready in a rude manner. She threw my food at me and walk away, without me explain on what happen. she was really rude and disrespectful. I getting really tired of ordering and having to park my vehicle every time I go to McDonald's. There should be a investigation. When they ask you to park say No! read more

I watched as they handed our order, including ice cream to the car ahead of us, who then passed it all back. Then they gave us the same items. No Covid or safety protocols here. read more

Second time going there and getting completely undercooked chicken. It's honestly not that hard to not kill people with salmonella read more

McDonald's - Burgers Near Me - Auburn, Washington

The staff was incredibly friendly and looked happy too! Food quality was on par with other McDonalds. I was shocked at how fast they deliver your food! Barely finished ordering before they had everything I asked for. The place was being cleaned when I showed up and I noticed a sign about previous vandalism in the bathrooms. While the clientele doesn't always seem to be that neat, the staff and management have done an amazing job keeping things clean and fixed. read more

They order a double QP and they gave me a regular hamburger Pattie this like the 4th time they did this

I used to love McD's. Since moving to Auburn, I have been disappointed every time. This store delivers cold soggy unsalted fries, burgers with too little or way too much sauce, stale and old tasting food. But today was the worst and I am done with this place. I had an apple fritter and it left the most horrible aftertaste in my mouth. read more

Staff are always inconvenienced by your orders. This place feels very unwelcoming and annoyed with paying customers.

Your typical McDonald's. Nothing wrong with this place but nothing great. Older restaurant on Auburn Way. I use the drive through about 2 times a week. Almost always they get the order right and I'm out in a few minutes. read more

McDonald's - Burgers Near Me - Auburn, Washington

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Today me n my family came in to buy food. The crew at 8pm did n amazing job. I would love for this team to get a raised or reward they were very professional the best dinner night ever so far I would recommend this place to ppl thank you McDonald's u guys are wat family look forward to visit every time.Ps just wanna let your boses know I had bout 25 ppl with me. read more

i come through this stores drive through 7 or 8 times a week. people at my work love mcds. more than half the time we are either missing something or the order is just incorrect. obviously the management isnt doing their job. employees cant be receiving proper training and obviously arent being held accountable for poor performance. i wish i never had to come back here. read more

I ordered 2 bigmacks and 3 beverages, unfortunately they did not bring one of the cold drinks, hope they will make some work with stuff!

Good management makes all the difference, especially at fast food restaurants. The manager here appears to be doing an excellent job. He's hands-on, and encourages that in his employees. He is also friendly and available to the customers. I was very impressed and will probably be back. But WHY lock customers out of the restroom, in the middle of the day? Really? "Please, may I go to the bathroom?" Tacky. read more

The Big Mac here are great ! Def recommend the Big Mac. Hands down the best Big Mac i have tasted

Not friendly and if you can allow your staff to use the restroom you can allow customers. Would not recommend this place and will report to corporate. read more

Whoever works here needs to get unemployed, not once have they gotten an order right.

Waited 25 minutes to get a large fries. The slowest McDonald's I have ever been to in my entire 27 years of living. Couldn't believe it, wow. If you want your food fast and value your time do not go here. read more

Worst service ever. Usually takes 12 to 15 minutes to get through the drive-through. Order is wrong at least 50% of the time. Breakfast muffins are usually burnt on the edges. If you order hashbrowns after 11 AM, they fry them in the fish fryer so they usually taste like fish. Avoid this store if at all possible. read more

Food has always been fine for me but the customer service and speed is horrible. Half the people that work there have no idea what they are doing. Almost every time I go through drive I get told to pull to side to wait for my food weather there are 3 or 7 cars and i don't order more than a meal. I finally to go in today since they seemed slower inside and I didn't have a lot of time still took a little long but not horrible this time but all the employees (there were like 7) were just standing around doing nothing no wonder this place is slow no one is doing their job. read more

Can't believe I've never reviewed this McD's. Typical McD by Emerald Downs, easy to get in and out of to get a quick drink &/or bite to eat. Staff tends to be friendly. read more

1531 Auburn Way N. Breakfast, 6:15am, Sunday. Cold pancakes. Eggs ok. Syrup cold (usually warmed & forgot to give it to me on the tray). Service ok. 2nd time I've been to McD's lately where the food wasn't as good as it normally is. read more

My big Mac n medium fries were delish. I don't eat red meat but was craving a big Mac. Forgotten how good they are. The fries are delish. I was helped by two employees with the doors. They helped me by holding the doors for me. I'm in an electric wheelchair and doors can be a pain sometimes. I thanked both of them for their help. read more

This place seriously has the worst service ever. The drive thru is interminable virtually any time of day, but especially in the morning when service is critical. On at least 50% of my visits they get the order wrong. This morning I was asked to pull over and wait for my hash browns. There was no one behind me, so I just said "No". And how does a Mickey D's not have hash browns ready to go at 8:00 in the morning? How do they not have fries ready to go at noon or dinner time? The incompetence is incredible. Regrettably, they are the closest McD's to my house and on my way to work or I'd never go there again. read more

Ordered mc chicken add cheese around 11:50pm, I got the burger with nothing but the buns and the chicken, went back through said they would get a manger and to pull to the second window, I then told them that there's nothing on the burger and that the other dude said he'd get me a manager, lil girl said "um well I am the manager", I said "so someone decided oh I'm off soon and didn't put nun on the burger. Lil girl goes "well we're closed, so we can't help you" . And what happened next is for the books. haha read more