Yes, sometimes there are little mistakes with orders and the famous "Sorry, our frappé machine is broken... again." But I want to recognize this team for how hard they work. I've seen customers get upset and even throw temper tantrums over fries, and the staff here still stay calm and do their best. The managers and crew at this McDonald's are dedicated to serving the community, even under tough conditions. Thank you to the team at McDonald's, 1716 North Velasco St, Angleton, TX 77515! read more

Food good, price is good, but on 3/11/26, I ordered at the kiosk, and paid at the counter, the girl who handled the sale, was also on a headset handling the drive thru, making sure everyone near the counter was greeted and helped, and this went on for the whole time I was there. A great example of how customer service is supposed to be. I didn't get a chance to get her name, but the mgmt, needs to give her the credit she deserves. She wasn't the only one working, as it seemed most of the employees were busy, but she was the standout. read more

Very rude, very unprofessional While getting a refund one of them decided to make unauthorized transactions on my debit card ... Be Careful read more

Phew. Where to begin I placed a mobile order well before we arrived at the restaurant, but we still waited upwards of 20 minutes for our food. The workers were quite lackadaisical and not in any particular hurry. The person that brought our food out to us didn't apologize for the wait time or ask if we needed anything else (just a general lack of hospitality from this restaurant; I know it's McDonald's but forreal). I ordered a half and half sweet tea, but it was all unsweet. I ordered lots of sauces and got zero of them. The fries were unsalted. And unfortunately, all 4 of our happy meal toys were exactly the same toy, no variety even though the squishmallos are supposed to be a "collect them all" toy. I know they don't necessarily have control of that, but it was an unfortunate cherry on top of our bad experience. Really disappointing. read more

Service is horrible, ice cream taste like crap and had to "pull up" and wait. Over charged, haven't been here in a while and won't be coming back in a looooooong time. Kids , this place used to be pretty good and fast. Horrible place. read more

Customer service is not good very rude and they forget everything all the time not a good store

The manager that was on shift on 2/17 at 8:30am provided piss poor service to Aunt. An employee refused to assist customers with kiosk and actually forced customers to use kiosk instead of helping with orders at the register. This resulted in my aunt ordering the wrong amount of pancakes. Accepting the mistake. My aunt had to make three attempts to get the attention of employee which turned out to be the manager to provide her with creamer and sugar. When the manager was confronted about her behavior and lack of acknowledgement of the customer. She shoved the sugar and creamer in her hand and then proceeded to repeat to ean employee in front of the customer (my aunt) ," I guess she expecting sugar". The behavior was observed with two other customers and unexceptable, especially in an industry such as food. We will be reporting to this to the district office since it was manager who displayed and promotes such despicable behavior to customers. My Aunt and the rest of the family will be making point to go elsewhere for our McDonald needs when in Angleton even if that means driving to Lake Jackson. read more

I didn't get all of my order. I called and the girl put me off!! I was on hold for 15 minutes. I could hear them talking but I kept trying to talk but she wouldn't answer me. They got my money but I didn't get my food read more

No changing table for babies. Service wasn't great. Ordered table service and food wasn't delivered. Just left on counter.

Honestly it's faster in the drive thru they all move slow for the people dining in or doing carry out I've ordered my food 20mins ago and still haven't received it. Meanwhile the drive thru is moving quicker than the 4 people inside the restaurant do better please read more

Fries: Amazing Chicken nuggets: Amazing Drinks: Amazing Service: Nice Play place: Fun Mcflurrys: Tasty Ambiance: Don't really know yet Would really go there if a Trollis mcflurry was made, 5 stars read more

Treated very rudely, won't be going back. Left without the item I paid for. If I could give no stars I would. Horribly run restaurant. read more

Horrible service. Cussing and arguing constantly among the crew members. nobody was helping any of the customers. the food was awful and the orders were consistently wrong. the environment is awful in there. read more

We waited 1/2 hour in the drive thru lane for one burger and fries. Had to get out of the car, go inside, and they still couldn't get it right. Teenage crew on cell phones, and an assistant manager not paying attention to the orders. Terrible. read more

Always horrible service and food either wrong or tastes old and stale. This is the only location in town, but I won't be returning! Unfortunately! read more

Awful service. Waited 30 minutes for my food just to end up having it all cold and not having buffalo sauce. Don't recommend.

Treated very nicely. Will be going back. Left with the item I paid for. If I could give 6 stars I would. Greatly run restaurant.

Very bad service asked for a double quarter pounder meal and paid 7.39 found out it wasn't the meal just the sandwich and the lady wanted to charge me another 4 dollars for fry and a drink. Me being in the restaurant business for 20 years for a McDonald's to charge 12 dollars ridiculous so I brought it up to there attention the combo only costs 8.49 tax doesn't bring it up to 12 dollars. On top that she charged me extra cheese on the burger and I didn't even ask for it. On just the sandwich alone. read more

Food was good, but now that it is EXCLUSIVELY kiosk ordering only inside; if you need ketchup or even just your drink cup, you'll be waiting a while. No one pays attention to the front. read more

Was absolutely horrible took thirty minutes to get served the employees were very rude and the food was cold

As good as I expected! Fresh and clean. No smiles to be found avoidance of eye contact. The play area looked tidy and restrooms were fresh and well stocked hand dryers were thinking about dying! Sometimes a simple fish fillet sandwich is best. And it was! Very soft Bun fish piping hot and unlike most frozen fish options the flaky layers of the fish filet proved it was real fish!!! Nicely done!! read more

McDonald's - New menu options all the time. - Fast Food Near Me - Angleton, Texas

9:25pm, Friday, august 10th, Cashier window (closest to the ordering speakers)Morbidly obese classic image of an American gamer living in the basement. Very pale boy who looks like he hasn't lifted anything heavy his entire life. After I come up to the drive through speaker Dialogue: Chubbs- "Hi how can I help you" Myself- "yeah I just want an ice cream cone" Chubbs- "oh were not doing that right now" Mcdonalds coworker Voice in background- "what do you mean?" Silence Myself- "what do you mean you aren't doing that right now?" Chubbs- " have a good one" *passive aggressively* I was going to step out and talk with this joke; however, my gf convinced me otherwise and I drove off. As I did, this fool is hanging his tits out the cashier drive through window smirking as I drive by and states "byyyeee". I will be contacting the area manager. Good luck kiddo, welcome to reality, where your pretentious attitude will leave you poor. read more

Worst experience at this McDonald's I've had. Not only did it take a ridiculous amount of time to get 2 meals, but when I got home and went to eat my burger I noticed the lettuce was brown and wilted. The lime they put on the burger for whatever reason was dried out also and had been sitting out for quite sometime. I don't eat fast food very often and this reminds me why. I won't be going back to this McDonald's for sure. read more

McDonald's - a person holding a sandwich in a box - Fast Food Near Me - Angleton, Texas

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Hamburger add MAC sauce! At least twice a week. Love the fry's, ordering off of the machine is fun also

Sad ass cold food soggy fries steady spending money on bs DO NOT go here, they don't know what fresh food is I guess

The sweet tea is great, and so are the chicken nuggets. Idk what they are ultimately made of but whatever it is it's bomb. I recommend y'all to go here. Since I like it you most certainly will as well. Also please send me chicken nuggets McDonald's I will appreciate it a lot I'm hungry :) read more

This is probably the worst mcdonalds i have ever encountered. Every time i go they leave something out of my order. Last time I went and tried to get my order corrected ,with a reciept, the manager got an attitude with me saying id have to pay for another burger. I have a hearing disability and its hard for me to communicate. I actually had a cashier tell me you need turn your hearing aid up. Another time a manager got rude when i asked my order to be corrected. Ive actually been told to leave because customers are only allowed 30 minutes to eat. Im giving a two star rating only because i have there are a couple cashiers who are very kind and considerate . Also the libby and restrooms are filthy half the time. I wouldnt let my dog use thier restroom. read more

Every time I go to this place, I always ask myself why?? The worst service of any MacDonald's I have ever been to. The manager is clueless on how to run a business. Always very unprofessional. You have to use a Kiosk for everything. You're given a plastic number to take to your table. But unlike most MacDonald's, they don't bring the food to your table. They stand there and yell out your number until you go get it. The purpose of the number is so they know where you're sitting. When you go to the drive thru, they never engage with you. I've never been asked how are you, or good morning. They tell you the amount, take your money, give you the change and receipt and close the window. You go to the next window, they give your food, again without any pleasant conversation, and then shut the window. Not sure why the manager runs this place like she does and their Corp hasn't done anything about it. Terrible Terrible Terrible service. read more

This is my drive thru experience on a Wednesday evening, 6:30pm. I order 2 kids meals. I pull up to the window, the girl says "2 kids meals?", I said yes, and all my windows were down, with my 2 kids in the back. She turns to someone inside and shouts "F--K YOU! SHUT THE F--K UP!". She turns to me laughs, hands my card back and says a very smug and insincere "sorry." I shook my head and pulled away to the pickup window. Oh yeah, they got my order wrong too. Keep hiring losers and not training them. Good job McD. I'm not loving it. read more

This has to be the worst McDonalds I've ever been to. Their staff are always rude and sloppy. I like the McDonalds food and believe you can't beat their fries. However there is nothing I hate more than bad service. I drive 30 minutes away just avoid this McDonald's location. read more

This was just a stop in Angleton for me to get my $1.00 any size diet Coke. The drive thru did a good job as usual.

First the good...The always friendly, always smiles, always gets your order right from drive thru lady that wears awesome hats. She always makes me laugh... And the bad...the first drive thru employee (Tonya) She is quite rude, never smiles, and always overcharges me for something... Excuse me, each meal should come with a sauce for FREE. She should change her name tag to Hitler...lol read more

Worst. McDonalds. Ever. RUDE EMPLOYEES, ridiculously long waits, and the order is NEVER correct. They actually gave my friend a burger with NO MEAT. Ever single time I go there I swear I'll never come back, but unfortunately here's not much to choose from in Angleton. GET IT TOGETHER PEOPLE. read more

Road leading to and from the entrance is dangerous and crowded especially during lunch

Worst McDonalds in the United States!!! Fast food my a$$! Slooooooow and rude staff I will never return.

My experience at this McDonald's was terrible. I went through the drive through and the employee that handed my food through the window was rude and slammed the window shut when I tried talking to her. They also didn't put ice in my drink, my burger wasn't hot and my 2 large fries were only filled halfway. My overall experience was unsatisfying and disappointing. read more

Cheap food. You can eat a meal here for just pennies. The staff is friendly and helpful. But my issue with this place is the cleanliness. It always seems dirty!!! Either the tables or the floor or the area around the soda machine. The Ketchup dispenser still does not work or is never refilled. Overall, I say pick up your food and take it home. read more

Ever since they hired more teenagers the quality of customer service has become unprofessional and lacks improvement. While they do have a few workers that are polite and take pride in their work, sadly the younger generation working their is giving them a bad reputation. read more

went here again after the issue I had before. bad idea on my part. they flat out refused to sell me a premium mc wrap sweet chili and told me they didn't sell it... again. its still on the menu too. they then don't even give me the ranch one they forced me into. they gave me a snack wrap instead. i guess i should of inspected me ticket better. on top of all that they spiked my shake with pepper because I told them they gave me the wrong shake. AVOID THIS MC DONALDS they are horrid, and obviously do not care about customer service. read more