Employees suck. And the drive through sucks. They suck at taking orders. They suck at taking payments. Idk why this place is still open

As a frequent McDonald's customer, please don't go to this location. The wait for our three items was 25 minutes. And 2 out of 3 things were wrong. Service wasn't rude so there is that. read more

Just got two orders of fries that were rock hard & a sprite with no syrup just soda water.

We ordered 3 large meals with 20 piece nuggets through Uber eats .... there were no sauces, missing a large drink, and all large fries were half full and jammed with soggy French fries. I took a picture too and definitely gonna hit this place with an unfortunate honest review. Management or someone needs to do something. It's sad, almost as if they expected it to be ok because it was an Uber delivery order? In the sense being that we can't go to complain and as if they half assed it solely because there would be no repercussions.... I've been there a couple times prior and they've messed up but nothing to bat an eye at. Except when it's almost half your order that never made it, they're stealing from the customer. I only posted the fries because you can't really take a picture of the drink or sauces that aren't there read more

McDonald's - 3 large fries orders half filled with soggy fries ! - Fast Food Near Me - Albuquerque, New Mexico

A bunch of high school drop outs. It took 30 minutes to get food! The food was cold. They forgot to bring out drinks. The drinks were not banked as to what was in it and they were wrong. Sweet tea came out to be unsweet. This place should close read more

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The teenager who gave me my change back said I cried b/c of no bacon. I asked for something else. A coffee/drink / anything... They wouldn't do anything. They acted like that was normal. No one cared. I ended up getting a refund on principal. Extremely rude service. read more

This is a McDonalds and was convenient, clean and exactly what I expected. So I don't know why all the negativity in the previous reviews. Although I was not promptly greeted or shown to my table or waited on hand and foot ... I didn't expect that. This location does have some really good things going for it, like: It's in a shopping plaza with security and lots of parking; it's newly furnished and was very clean when I visited; there were only 2 other customers when I stopped on a Wednesday at Noon; and it's located conveniently along one of the most-travelled routes on the west side (Coors at Montano). It's located in a plaza with a grocery store, some other restaurants and even a gym. Given those good traits, it is a McDonalds, so... let's make sure we compare Apples to Apples when we do a review, folks. Anyway, I would stop here again for a quick bite if fast food met the mark. read more

McDonald's - 12pm Weds - Fast Food Near Me - Albuquerque, New Mexico

Stopped in on Saturday, February 29, 9:30am. Women's bathroom was disgusting so hadn't been cleaned at least since the night before. Got our food and sat down, then a guy with a mop bucket and mop started mopping the floors of the entire front of the store where everyone eats AND EVEN MOPPED UNDER TABLES WHERE PEOPLE WERE TRYING TO EAT LEAVING THE FLOORS WITH WATER STANDING! I went to the counter and asked for the manager. I told her they should have someone clean the bathrooms as well as their liability should someone fall on the very wet restaurant floors, she rolled her eyes, said a meek thanks and walked away. For a multi-billion dollar company your cleanliness would a pall Mr Crock if he was still alive. Sad the company at least at this location doesn't care and has seriously bad attitudes! read more

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Place is a joke. McDonald's as a whole has gone downhill but this place is the shining example of how to run a terrible fast food restaurant. Getting food is neither cheap nor quick here. read more

Why are the advertisements are in Arabic The picture are all in Arabic language. I am just curious read more

Great service overall, although I used to work at this McDonald's location and my order came out like amazing especially the costumer service was great overall. read more

These people had me waiting for 15 minutes for a drink. I went through the drive thru and was told to park nearby to wait for part of my order. And they forgot about me! They're trying to skirt the corporate rules on wait time by making you wait out of the drive thru. Don't eat here! read more

This location is constantly bad. I find that usually they don't understand my American accent,,, it takes me repeating my order or coupon code multiple times, and they usually get it wrong anyway. Food is lower quality than other locations and they take forever. I'm not trying to be mean I hope they take this into account... but literally go to any other location read more

Check your orders! They are always wrong or incomplete! Riverside plaza is absolute worst! And never ever DoorDash it you will missing half your items read more

This has to be the worst McDonald's I have ever been to. I have came here MULTIPLE times and something is always not working.. and other times when I get to the drive thru no one will even take my order! It gets super annoying. We pull up sometimes and just know it something is not gonna be work or they won't take out order. read more

I'd give zero stars if I could. We waited at curbside with zero service for 15 min. When ordering in the app, it didn't even give me the option to do drive thru. So finally going thru the drive thru, our food was cold and the service was horrible. I used to live in Taylor ranch and I knew there was a reason I never came to this one. I was hoping it would've improved in the 3 years since we last visited but I guess not. read more

I would've gave it NO stars if I could. Most of the staff are so rude first of all, than they're scanner for the app coupons is ALWAYS down and don't offer a discount or something that other locations give me! Also no sauces, condiments or napkins came with the order! Oh another thing was all our 6 hash browns that we purchased were stuck to the paper wrapper! COMPLETE mess!! Not a good location. Poor management! read more

Bad service in general, always forgetting the sauce too. Used to work in a McDonald's. Not that complicated

The McDonald's on Riverside Plaza off of Coors Blvd. is in the spirit of halloween all year long. They really keep true to character in that they appear dead inside 365 days out of the year. I don't know if it's poor general management but I assume so. An example is: the on-shift manager at noon this very Tuesday led me to believe I was going to have to check for a pulse. I almost mistook her as an animatronic fixture while she handed me the food. Had she not grunted at me, I would have believed mcdonald's went full on AI. But alas, although she could not utter a, "you're welcome," or "have a nice day" I think it's safe to assume she is among the living. Perhaps, though.... Dare I say this McDonald's employs the living dead???? They didn't mess up my order as usual. One out of 5 times isn't the worst. That is the reason for a 2nd star rating. read more

The worst McDonald's in Albuquerque. So freakin pissed that I wasted money for cold and stale fries, drinks halfway full with no ice, no straws, and everything else food wise was disgusting in my food order. $20 wasted and couldn't even take it back because I waited in line forever and they ended up closing and all the workers were no more than 18 years old. It doesn't even deserve one star. read more

Wish I could rate negative. Seriously worst location in the area. They will mess up your order 100% of the time and when you call you only get a voicemail. read more

The store manager ( Adolfo ) and staff are rude we don't go there often but when We do the food is cold or taste like it's been out awhile if you use there Drive-Thru you have to check your order before you leave! Even if you ask their staff if everything is in there they give you a quick rude answer yes! Often when our order has been wrong we just let it go because we don't feel like driving back! The staff use to be good now it's awful will not be eating at this location ever again! read more

Very unprofessional personnel! So much for trying to utilize a mobile app to make a purchase. Their scanner didn't give the discount and had to deal with a very rude woman! No stars would have been given! read more

Visited the drive thru today for the last time. I ordered a chicken biscuit bundle and a soda. The chicken patty was the spicy version, which is not correct, and it was on a biscuit that was so tough and cold it had to be days old. Hash brown was soggy, limp, and luke warm. The staff is usually unpleasant here so I won't be missing anything. read more

My fries did not have salt but over all good place. I always come here when I was little and it's still going good

I went for lunch today and the drive thru employee was very rude. Ordered a half cut ice tea and it was more water than tea, the food was cold & dry. The whole experience was just terrible I will never go back to that location. read more

It's McDonald's so not much to say there. Though I found the new bacon chicken sandwich on their dollar menu and that was good. Never thought it was a dollar so I went a bit over board and ordered 5...oh well, my dog is gonna be happy sharing good with her owner tonight. In and out of this location is really really a pain. read more

Use to love this location, they were always quick and friendly however over the past month it seems like the entire crew quit and a whole new batch is working there. It took 10min to get a drive through order. They've also been forgetting drinks. Just handing order off and going back to whatever it is they're doing. Had to grab their attention a few times in order to get my drink. This location use to be top tier for me and now it's done a huge turn around and not for the better. read more

Horrible service so slow and never took my order when they did they forgot the drinks

They still do not get your order right. Rude staff tonight, shoved my food at me in a hurry. Drove a bit further and checked it. Sauces were missing and I had to in to explain it to them. I had to say excuse me to get their attention. This guy turned around and I know he saw me. The other guy had the head phones on but not taking orders and was looking at me. Finally a lady helped. Never fails they mess up something. read more

Worst McDonald's ever.. From idiot manager to staff customer service is not a concept here.. Don't bother trying to get an ice cream either their machine is permanently broken.. (We all know they clean it early and just say it's broken). If your so lucky to get a call back from the manager he will just hang up on you.. Good luck with this location. read more

This is the worse McDonald's I've been to in a long time. I went thru the drive thru and ordered a cheeseburger with no pickle. As I'm driving away I open it and there is no cheese. I go inside and tell them there's no cheese. They take the burger and give me a new one. In my car I open it and there is no meat. Just cheese and ketchup. I go in and ask for the manager. She throws her hand up like nope and walks to the back. The girl snatches my bread they throw a patty on it and hand it back like I'm going to eat it after all those hands touch. I made a formal complaint and the owner of this McDonald's sends an email saying sorry hope you come back again. No offer of compensation. No plans of discipline. Just sorry. Yes you and your store are sorry. Won't be back. read more

Took forever then got home and cheeseburger with no mustard also had no burger!!!! A dry bun with cheese, pickle and a tiny dob of ketchup... NOTHING ELSE! I have been trying to call them and the do not know how to answer the phone. I am not driving back!!!! Seriously!!!! Avoid this McDonald's as this is the 3rd error in a month. This is the final straw for us! One star feedback would be negative # if allowed! read more

McDonald's - Wheres the beef? - Fast Food Near Me - Albuquerque, New Mexico

Best McDonals experience I've ever had!!!! They were so fast, kind, and the order was very large and everything was perfect!

Came in this morning, 610am. Was the only one standing in line, the cashier never acknowledged me like: "I'll be with you shortly" no nothing. She kept ones through the drive-thru. 614 came around and there was a few people behind me and still didn't take my order even when I mentioned that I was waiting. So me and the rest who were waiting just walked out. What kind of work ethic is that? read more

I got a few hairs in my fries and In my chicken I asked for all these to be fresh and they didn't give them to me fresh they where old af . Shits gross af don't eat at this one . read more

I visited this McDonald's location on a Friday night. I went through the drive through. They were very slow and seemed to be short handed. I thought is was 30 seconds or less at McDonald's drive through. The same lady that took my money at the first window also handed me my food at the second Window. read more