1. McDade Park

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    Scranton, PA

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    McDade Park

    2.0 (2 reviews)

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    Bee's Backyard - Toddler area

    Bee's Backyard

    3.5(11 reviews)
    2.3 mi

    We paid basically $12 for my wife, daughter, and me to go inside, but my daughter only played with…read morethe slides and other equipment. One of you can leave and come back but if you all leave you cannot come back. Not bad really if you get about two hours or more play time out of it. There is a food area that sells snack type food if you didn't bring your own. Mandatory to take shoes off but not sure why if you do not engage with the equipment. I have a degenerative condition in my right foot so next time I'm not taking my shoes off. Also, you are basically forced into the bathroom without shoes on, which I feel is extremely unsanitary. I'd leave and come back if I had to because you'll never catch me in a public bathroom with just my socks on. Staff up front was alright, kind of nice, but brisk and to the point. Inside the staff basically ignore you and don't interact with any out of line kids. Parents come to let the kids blow off steam and kind of forget to keep them following any rules, so you need to pay attention to slightly younger kids to keep them from getting hurt. Overall not bad but not all that amazing either. Staff need to be more involved and the no shoe policy is a fail if you don't use the equipment.

    Title: Terrible Customer Service & Inaccurate Hours I am…read morehighly disappointed with the lack of professionalism and misleading information from Bee's Backyard.Before visiting on a Wednesday, I did my due diligence: I checked the official website and listened to their automated phone system. Both explicitly stated they open at 11:00 AM.When we arrived at 11:00 AM, we were turned away and told they had a private event and wouldn't open until 12:30 PM. The staff member rudely told me I "should have checked Facebook," because Facebook had the correct hours. It is completely unreasonable to expect paying customers to bypass an official website and phone line to hunt for updates on social media. If your hours are conditional on private parties, your website and automated phone system must state that.Worse than the scheduling error was the staff's attitude. The girl working was snappy, defensive, and confrontational. When I mentioned that I had called their number, she accused me of lying and claimed she had "been here all morning and the phone didn't ring." Even after I literally showed her the call log on my screen, she refused to apologize. Instead, she doubled down with, "Well, I can't help it, those are our hours."When I asked for a manager, she claimed she was a manager, before giving me the name Paul (who is apparently on vacation for a couple of weeks). If she is indeed in a management role, her complete lack of customer service skills and combative attitude is a terrible reflection of this business.All it would have taken to resolve this was a simple: "I am so sorry for the confusion and the website error, we have a private event this morning." Instead, we were met with attitude and disrespect. We will not be returning to an environment that treats families this way.

    Photos
    Bee's Backyard - Big kid area

    Big kid area

    Bee's Backyard - Toddler area

    Toddler area

    Bee's Backyard - Main play area

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    Main play area

    McDade Park - parks - Updated October 2026

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