Mike always does a great job closing our pool and is very knowledgeable, professional and…read moreaffordable. Thank you Mike!

Mike recently installed a new liner for us. Amazing service and outcome. Highly recommend.read more

We did a one night stay in O'fallon for a family event with our toddler. This park was a PERFECT…read moreway to get out some energy before heading back on the road home. Plenty of options for younger kiddos and older kids alike. Well kept- someone was there cleaning the park early on a Sunday morning. Lots of picnic tables as well!

HORRIBLE business and business owner. Insisted we pay $1500 cash and $1500 cash for work around our…read morepool. Concrete looked terrible. JC Wilson (owner) came out and admitted it was terrible. Mr. Wilson said it would be fixed. He wouldn't return our calls and finally over 3 months later, he called me back. Mr. Wilson sent a check to me for $1500 but what about the other $1500 CASH that we paid?! Now not only do we have to pay to have the work done, we are out significantly more for having the work corrected before it can be redone. So extremely disappointed by not only the unprofessional way he treated us but the way he spoke to me - calling me "not even an American" and saying I needed "psychiatric" help for wanting our money back. I highly recommend against EVER using this business!

HORRIBLE business and business owner. Insisted we pay $1500 cash and $1500 cash for work around our…read morepool. Concrete looked terrible. JC Wilson (owner) came out and admitted it was terrible. Mr. Wilson said it would be fixed. He wouldn't return our calls and finally over 3 months later, he called me back. Mr. Wilson sent a check to me for $1500 but what about the other $1500 CASH that we paid?! Now not only do we have to pay to have the work done, we are out significantly more for having the work corrected before it can be redone. So extremely disappointed by not only the unprofessional way he treated us but the way he spoke to me - calling me "not even an American" and saying I needed "psychiatric" help for wanting our money back. I highly recommend against EVER using this business!

Horrible business!!!! We signed a contract with JC Wilson (owner) in November 2016. The work did…read morenot get started until June 2017. They tore out the patio and pool deck and replaced with additions to the patio, replaced the pool coping, and skimmer. When JC came out for a quote, he did not look at the pool nor did he measure the concrete we wanted done. The coping was an additional $1400 and the concrete was an additional $2500. His brother was the contractor for the concrete. He did not contact my husband with the additional charge until AFTER it was laid. The concrete started sinking by the skimmer not even 3 months later and cracks were forming less than a week it was laid. They didn't vacuum the pool floor when they pulled back the liner, therefore, there were rocks left under the liner. They didn't straighten the liner out when refilling the pool. The rocks have punctured a hole in my 2 year old liner. We spent June - October reaching out to JC to get this fixed and finally had to go to BBB to get a response. JC came out to fix the crack but took chunks out of the concrete. Did not come back to fix the concrete chunks. We paid another company to fix the 3 sinking slabs. We will be going through another company for the liner. I DO NOT trust this company and they will NOT be coming back. I will file another complaint on BBB. DO NOT HIRE!!! JC will act like he is on your side but really he does NOT care about you or the job!!!

HORRIBLE business and business owner. Insisted we pay $1500 cash and $1500 cash for work around our…read morepool. Concrete looked terrible. JC Wilson (owner) came out and admitted it was terrible. Mr. Wilson said it would be fixed. He wouldn't return our calls and finally over 3 months later, he called me back. Mr. Wilson sent a check to me for $1500 but what about the other $1500 CASH that we paid?! Now not only do we have to pay to have the work done, we are out significantly more for having the work corrected before it can be redone. So extremely disappointed by not only the unprofessional way he treated us but the way he spoke to me - calling me "not even an American" and saying I needed "psychiatric" help for wanting our money back. I highly recommend against EVER using this business!

We shopped, compared and chose to buy a Harmonic hot tub from Prestige…read more Our old spa lasted 23 yrs and wanted reliable service, a quality hot tub and solid reputation which the purchase metrics was achieved with Prestige. 1. 40 yr history in business 2. Excellent service department 3. Spa with high user reviews and strong warrenty. 4. Price was competitive My recommendation is be smart. Go to prestige first as a benchmark for comparison

Brian and Kim were awesome through the whole process. Highly recommend. Timelines were hit and so…read morefar we love the new pool!

From the start of the pool project Don sales person was outstanding!!!! Walked us through the…read moredesign and quite the design it was!! His expert knowledge on the process was easy to understand throughout the project. The construction team was outstanding to work with. The front office folks are always professional, courteous, and could answer my questions in real-time or connect me to the right person to answer any/all questions. Blue Haven's Service Department has been great to work with over the past year Sara, Todd, and the entire service team. The owner Mark has reached out to me several times throughout the project asking is there any concerns/questions. Blue Haven has built our dream pool and it has been is several publications and a few more this Fall. Recommend Highly!!!!

I would NOT recommend Blue Haven Pools and Spas (BHPS) and strongly encourage you to look…read moreelsewhere. Problems include poor bidding, planning, oversight, and communication. BHPS did not check local codes or verify our property lines during the planning phase, which we hired them to do, resulting in more than twelve thousand dollars in cost overruns to us (after cost sharing explained below). We were told they would come to lay out the pool on 11/4/25 and dig the next day; however, BHPS showed up with equipment to start digging on 11/4/25. At that time, BHPS informed my husband that the pool would have to move 10' to the north because the pool deck had to be 10' off the property line, not the water's edge as they originally stated, planned for, and we approved, and that would require an extra 200 s.f. of concrete. We verbally approved the concrete at $2,900 ($14.50/s.f.), but BHPS sent a formal request for approval for $3,700. Our landscaper checked, and our fence is 4' inside our property line and nothing needed to move. On 11/20/25, BHPS sent a note in Jobtread stating they were inquiring with their St. Louis crew because their mistake would also require an additional 137 s.f. of retaining wall. The wall is ~4' at its peak and steps down as it extends to the north, which cannot equal an additional 137s.f. I asked for an explanation of their calculation the same day. BHPS never explained, and the hardscape contractor showed up on 12/22/25 to start building the wall without communicating with us, so we assumed they worked out the pricing consistent with the contract. BHPS subcontracts all or nearly all aspects of construction, does not supervise their subcontractors' work, and BHPS's communication between the subcontractors and us was extremely poor. Had I not been home, the stairs in one of the retaining walls would not have been built pursuant to the plan, and we also had to communicate between the electrician and BHPS that they sent the wrong lights and wiring couldn't be completed at that time. We were verbally told by one employee that they were going to pour our pool deck the week of 3/9/26. But then a new employee we hadn't met before stated that we would have to build another retaining wall first because erosion could occur and impair the deck's integrity, even though the deck in the contract was supposed to be a monolithic pour with a hardened edge and able to withstand the elevation. BHPS sent a schematic on 3/24/26 showing what was needed for a lower wall and then informed us that we would also have to pay several thousand dollars for the original wall where they significantly underestimated the s.f. and never explained their revised calculations despite our request. After we verbally agreed to share costs with them on 3/24/26, BHPS sent formal documentation of the agreement on 3/25/26 with yet another change to the s.f. of the lower wall resulting in an additional $600 over what we discussed the day before. We asked for explanation before remitting payment. Upon arriving home from work the evening of 3/25/26, we found the hardscape subcontractor had already started work on the new wall without our authorization because we had not agreed to the extra $600 or signed the change order. Further, the subcontractor was placing the wall in an incorrect position that would have significantly shrunk the size of the pool deck we already paid for. We paid the additional costs, including the extra $600 on 3/26/26, to get closer to completion. They finally started framing the deck on 4/7/26 and did not plan to use rebar resulting in additional costs above the $12,000 mentioned above for us to support a gazebo/outdoor kitchen. On two occasions, BHPS requested payment prior to completion of work outlined in the contract. We signed the contract with BHPS on 10/13/25 and have consistently and quickly paid pursuant to the contract after work was completed. It is now 4/21/26, but the pool is still not finished because neither the plaster nor retaining wall stairs have been installed. We were assured on multiple occasions that the pool would be done for a party on 5/15, but we were informed on 4/16/26 that we could not swim in the pool for at least two weeks and really it should be 30 days. I come from a construction family, understand that things happen, and weather can always be a factor. But, it has overall been warm and dry in the KC metro over this period, and the problems we experienced are attributable to poor bidding, planning, and oversight on the part of BHPS. Please feel free to reach out for additional details, or copies of emails, texts, Jobtread messages, invoices, payments, contracts, or photos.

Brandon has taken great care of our lawn. He is always very friendly and courteous. Any issues we…read morehad were addressed quickly and professionally. We have recommended him and this service to our friends and neighbors.

Not a quality lawn care company, and poor customer service. They actually damaged my lawn by…read moreapplying fertilizer and weed control treatment when the weather was very hot. I couldn't even get them to send someone out to take a look. They looked at a satellite image and blamed my lawn damage on die back from the heat. I had another turf care company come out and look at the damage. It was NOT weather related. Their application people know NOTHING about turf grass, all they do is show up and spray. Now I have to slit seed my backyard to repair the damage they did. The worst customer service in the industry, and the results from their service isn't anywhere near what you pay.