I went here to get a set of tires and the guy worker in the garage climbed right in my truck with a…read morelit cigarette!! When I said something they acted like it was nothing. My truck stunk for a month!!

I made an appointment to get 4 Tires that I purchased online mounted and balanced. While I was…read morewaiting it seemed to me like it was taking a little long to mount them. Bryce updated me on the job progression and told me that due to my Custom rims it was a longer than normal job. He explained the set up they had to use in their machine and how they have to keep resetting it every time the arm caught on the rims. Since they were using a plastic piece to protect the wheels it was catching quite a bit, so with my wheels it wasn't just a "slap them on job." I appreciated Bryce's honesty and the fact that he and his guys took care and every precaution to protect my wheels, thank you for that. With that in mind I definitely didn't mind the extra wait time. I definitely recommend Tom The Tire Man, and will give them my business in the future.

3 days road trip to visit Relatives on the Westcoast is nothing worse than having a vehicle…read moreproblem. Flat tire on the trailer on the 1st day and 2nd day engine light came on. We were on I80 just passed through late afternoon when engine light came on, 15 miles out of town we turn around and my wife contacted them. They said bring it in and we can check it out for you. They diagnose our truck and told us that they couldn't work on it until the following week, but if we can't wait we would still can drive our truck and in a slower drive. He assured us that we would be able to make it to our destination if we take easy on the truck and we did. They didn't charge us for anything and told us have a safe trip. My family are forever grateful for their professionalism and great customer service. I would highly recommend this business to anyone. Mahalo and Thank you

Want a trustworthy mechanic and body shop that will be on your side? This is the place. While they…read morewere getting body work done that the insurance "preferred" shop said was unnecessary, I asked them to replace the battery in my Subaru. To my surprise, they called and said it really only needed a good charge and would probably last a couple more years . My F-150 mysteriously refused to start and I had it towed to them. They did diagnostics and found a really expensive fix, then found online that many people had the same issue and it came down to an inexpensive fuse that went bad. Six months later, it still runs like a top for $50 instead of the $1,500 they could have charged. I've recommended them to several friends and family members and heard the same type of stories from them. They are a decent bunch of folks who live up to the Golden Rule.

While on a road trip (of course) a kind "Check engine SOON" light came on. Made some calls on the…read moreroad and Tucker called me back immediately(only Cheyenne shop to do so!). Tucker said to drive straight to the shop and they'd diagnosis the issue and get things handled. Got there at 2pm and by the next Morning we were back on the road again! Saved! By Justin and Tucker. They could not have been more kind, reliable and efficient. Cannot suggest them more, if I lived in Cheyenne this would be who I'd suggest to everyone. Great Mechanics. great people. Thank you so much!

Justin and Matthew went out of their way to provide excellent customer service. Even though I…read moreshowed up about an hour and a half early, they were still able to work me in for a vehicle pre-purchase inspection. They definitely made me feel more comfortable and confident about making an offer for the vehicle. I highly recommend them.

Car Broke down just outside Cheyenne, WY. Big Al's was…read morerecommended for help. They towed, diagnosed and got us going in a day for a fair price exactly as quoted. Honest, kind and fair automotive support. Impressive

Waited 2 days for a part he ordered we didn't need because he didn't look under our motorhome, then…read moreanother day to get parts we DID need. Then justified charging "book rate" 6 hrs. labor, $150/hr, for a job he finished in 1.3 hrs. He ripped off 2 stranded senior citizen vets. People with masters degrees don't make $150/hr but he greedily steals double that by charging multiple customers for the same hours. I will be telling everyone we meet traveling around the country to avoid this immoral greedy thief. If he had any conscience he would refund the 4 hrs. of labor he stole from me. One day he will reep the consequences of ripping people off.

Avoid Cheyenne Auto Repair and Service. I brought my 2015 Subaru Impreza here to fix a failing…read morefront right wheel hub and a negative camber issue from a previous accident. Instead of properly diagnosing the bent suspension component, they just threw parts at it. They charged me $731 to replace both front control arms, which completely failed to fix the negative camber. They also charged me a $55 diagnostic fee to "inspect tires and check for cause of uneven wear," and then completely failed to fix the problem causing the uneven wear. To make matters worse, they returned my car with extensive body damage that wasn't there before. There are strange, veiny scratch marks everywhere across my front left quarter panel and the driver's door. I have no idea what happened while my car was in their bay, but it is entirely unacceptable. Mechanically, their work was just as careless. They handed the car back to me with a crooked steering wheel. They didn't perform an alignment after replacing the control arms, which is basic mechanical negligence and will quickly ruin my tires. In fact, on the invoice written by John and Will, they actually printed "DOES NOT include alignment" for the control arm replacement - admitting they left a major suspension job incomplete. When I asked about it, they told me to hold off on the alignment until I paid them to replace both front wheel hubs. Wheel hubs do not need to be replaced in pairs, and replacing a hub doesn't affect alignment anyway. They failed to find the actual bent part, scratched up the side of my car, and tried to hold my car's drivability hostage with terrible mechanical advice to upsell me on unnecessary work. Take your vehicle to a real shop that respects your property and doesn't try to scam you.

We had to get a sensor put in our car in the passenger seat so that if there was an accident, the…read moreairbag would come out on the passenger side. They had to order the part which took quite a while to get in, but they kept our car in the garage out of the elements and we appreciated that and then they finish the job and called us and it works. As far as I know it works perfectly I hope we don't have to find out, but the little light is out now so that's a relief and we've had them do oil changes and other things through the years and we've been very very pleased with them.

Just had my truck lifted here. The guys are super easy to work with, the job was done well and I'm…read morevery pleased. Thanks to Paul and Garrett for all your help. I highly recommend them.

I purchased a Tonneau cover for my truck and had D's 4 wheel drive install it. When I called to…read moremake an appointment they were not only courteous and professional but got me in the following day. When I picked up my truck, the owner (Paul) walked me through how to utilize the cover. I will definitely be returning for future projects on my truck.

They were polite & quick but it was the most expensive oil change ever. I could have gone to the…read moreToyota dealer & it would have been cheaper. I'd recommend going to a dealer before blowing $96 snaps here. Oh & the $96 was with a $5 off coupon.

I went to midas' oil place, and they recommended a $96 only oil change as 'policy'. No way that was…read moregoing to fly with me. I called these guys up to see if they had any wait. They got us in and out in about 20 minutes, and charged me around $40. They also answered the phone pretty darn fast.

DO NOT TAKE YOUR VEHICLE HERE UNDER ANY CIRCUMSTANCES!!! They had my vehicle for about a month and…read moreplayed around about dealing with the warranty to get it fixed. I finally had it moved to another repair shop and they hit me with $142 diagnostic bill before letting the vehicle leave the shop. They are terrible to deal with and luckily I had another vehicle available for use or I would have been out of a vehicle for a month +. There was other issues such as not having anyone answering the phone and not getting back to you when they say they will. I will never deal with this shop no matter what.

I don't even know where to begin. If you have an issue with your vehicle and need to have it looked…read moreat, look no further! These folks are the real deal. Customer Care doesn't even begin to describe the above and service they provided for our family and our vehicles we've taken there over the years. They are fantastic, professional, and they won't do a half a$$ job and empty your pocket book. The follow up attention alone is worth giving them a call. I really don't see us taking our vehicles anywhere else. We are loyal customers for Life, or as long as we live in Cheyenne!