Huge thanks to Sue at OfficeMax/Depot in Batavia Illinois. She is so personable, patient, and very…read moredetail orientated. I couldn't have printed my note cards without her.

Needed printer ink, $134 on Amazon, $137 at OfficeMax. Thought Id go local. Got home, receipt…read moresaid $149. Went back, they said the online price is always lower. I said, you just lost a customer, I'll go back to Amazon.

called in and gentleman on phone said it wouldnt make sense to fix home button bc finger print…read morescanner wouldnt work. Very honest and showed me the work around. Very honest man. Will be coming here when my phone is actually broken! Thanks brotha

This guy worked magic getting me my phone back working with all my information intact. I was lost…read morewith my new phone so I took a chance he could fix the old one and he did. I am beyond satisfied!!!

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

Never use these hacks. They are completely inept - they're rude & have no sense of customer…read moreservice. Wouldn't trust them to change a lightbulb. They charged me to break my laptop that was working completely fine & just needed a new fan. I pick it up from them, they didn't replace the fan, the old fan is louder than ever, & the screen now doesn't work. What did these guys do? They then called me telling me to buy a worse laptop from them for $100-off a $900 laptop (the one they broke was $1500). Bunch of guys who have no idea what they're doing & don't care about the customer. Never trust them. TLDR: Charged me $100 to break my laptop

Isaiah and Fabian were very helpful and friendly. Some items were out of stock, but other…read morerecommendations were made. Thank you!

Online customer service is ass. Never going to this location. I've been on hold for over 1hour. And…read moreit keeps asking to use ai. I'd like to talk to a real person.

I purchased a Xerox Press and the server was bad after talking with Eric he was able to verify my…read moreproblem and build me a upgraded server in two days. Helped me get up and running when Xerox would not give much phone support. Great service and great computer server. Equipment comes with lifetime warranty and help is just a phone call away. Thanks for all your help.

I wanted my desktop PC upgraded to Windows 11. The glitch was that I wanted in-home service…read more Kallen came to my home and upgraded the PC to Windows 11 and made other upgrades to speed it up. The PC is now running better than when it was new. He was very knowledgeable and professional. I'd call him again if I encountered problems ever again.

From the owner: In business for over 6 years, we thrive on repeat customers who choose our service for the…read moreexcellent quality and reasonable price. Customers in and around Kane and DuPage Counties are welcome to use our service. We also serve customers outside those areas through remote support. Services include PC and Mac desktop, laptop, tablet, and phone repair and service as well as consulting, network design and maintenance, and more. Call for more information.

Brandon kept blaming my friend group for pantsing models but there were MULTIPLE groups of girls…read moregoing around, threatening with having the cops called. Calling us non-paying customers and saying that we were THROWING STUFF. Then as we walked out he's saying all these bad things about us. Message to Brandon, get real proof before you accuse paying customers of messing around. Also, following groups of girls is weird. I should have called the cops. Not you.

if I could give a zero, I would there's no option so one star is way more than they deserve. The…read moregirl who answers the phone continuously disconnected me and transferred me to the wrong places. I asked for a manager named Zach who I was being very forward with because everything was screwed up, and he literally hung up on me in the middle of me talking I called him back to tell him that he should never treat already upset customer like that especially being a manager, and he said I was aggressive and yelling. I was not aggressive and I was not yelling. I was telling him straight why can south Elgin do things and he's telling me he can't!!!! He was very rude and should go back to classes to learn how to deal with customers part of being a manager is dealing with upset customers and hanging up on does not help at all. He told me he did say goodbye. He did not. I have the whole conversation recorded. I will be calling Corporate tomorrow.

Jane gave me great service with a sense of humor when we were having a headstone engraved. Much…read moreappreciated!!! Tracy Kabeshita

I used St. Charles Memorial Works to purchase a headstone for my son & mother. This was a very hard…read more& painful process. I dealt with Jane who was so personable, and went above and beyond to help me with this painstaking task, of wording it, the size and style. They then drew up a draft and sent it to me from approval. I must of changed it 20 times questioning everything. They never complained or told me enough is enough, they just said we want you to be happy in the end. I even went in there a few times, asking Jane for suggestions and guidance. I wanted this monument to be perfect. Five months later, it's complete and installed and looks beautiful. Thank you so much to Jane for her direction and help, in making this monument amazing and Jim for his art work, drafting and re-drafting until I was happy. I highly recommend St. Charles Memorial Works to anyone who has to go through the difficult task of purchasing a monument. No one wants to buy a headstone for their child, but Jane made the process a bit more bearable. Thank you again!!

Quick responses and diagnosis of the issue with my laptop. Would definitely recommend!read more

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Guy who works there is named Francisco. He's very knowledgeable and will research if he's…read moreunfamiliar with something. He's nice and will explains things to you in a way you'll understand. He also texts and replies back in a reasonable time frame. Will see again for future tech issues.

From the owner: Broken iPhone, Samsung Galaxy, LG or HTC screen? Tablet not…read moreworking or broken LCD? Does your Laptop, Desktop PC, Notebook, iMac or MacBook need repairing, upgrading, installing ... or just a good tune-up ? How about your TV? Working OK? Just call us!... On / Off ... is here to help you ! We FIX IT for YOU !