Great food, poor service. Slow, unattentive, uncaring workers. Food sits up on the shelf behind the counter unserved until you go bug the workers for your food. read more

Food was exceptional as always. Chicken club sandwich was excellent. Had great service from the wonderful manager Shaderrical (Sha). She always has a great attitude and does a wonderful job. Would highly recommend! read more

Extremely poor customer service. Do not cater from here. They do not answer their phones and failed to fix a catering order. Rude and impolite employees who told me they do not have time to fix my catering order because it is rush hour. The staff cannot operate during rush hour and use that as an excuse for poor customer service because they cannot handle the stress or workload. Manager did not want to talk to me to fix my order because it was rush hour. Do not waste your time with this business. read more

Food is always consistently available and better every time, but service is not always the best. It's either a hit or miss on staff.

An excellent place to eat for soup and sandwiches. Their service is fantastic and fast. A great place to eat in Texarkana.

Second time I've been there that they were out of potatoes! No apologies or explanations from staff-just "we are out". First time our group left. This time we stayed. My order came out wrong and had to be corrected. read more

I asked for the roast beef angus club. So that would mean Black Angus roast beef, bacon, sharp cheddar, Swiss, red onion, spring mix, tomato, horseradish sauce and mayo on wheat. I simply asked for no horseradish. I got two pieces of bread slice of roast beef and cheese. Thx read more

The food is consistently good and I know what I like is fresh and well presented! Service is normally good with people trying to make sure you're feeling welcome. Facility is always clean and well taken care of. read more

We just finished my Physical Therapy and I saw Mcalisters right a cross the street. I asked my Husband to go there. We have had many visits in Shreveport area with fantastic good. I ordered the beef with gravy my husband also ordered this one. we drove home and had ate meal together. Both sandwichEd were very tough and I mean most of the meat was the end of the roast. Very disappointed my husband ordered his with everything on it once ope there was nothing on his sandwich. For the price of a 13 inch sandwich and being on a very tight budget. I am 70 yrs old my husband 67. I won't be ordering anything from here for now. Patty Alford read more

Food is excellent! The first experience, we ordered Uber Eats and had the food delivered. They didn't include the condiment requests and forgot my toddlers lemonade but that could be on Uber Eats also...who knows. Also menu items are $2-5 more expensive when ordering from the Uber eats app. FYI The second time we visited is what earned this particular location a 5 star review. We expected the food to be delicious as usual but the customer service is what garnered the 5 stars. Upon entering we ordered our food with Kayden the shift leader. She was kind, gracious, and offered a sample of the drink I ordered with out me having to ask. She gave us a heads up that the spuds would take longer than usual to prepare 7-10min. Granted we arrive about an hour before closing so we would have taken anything at this point. Our food didn't arrive at the same time but Brandon (our server) was most gracious about it. Giving my husband the full sandwich even though he ordered a half sandwich. THEN we he noticed it was missing the turkey, they not only remade the entire sandwich instead of the half but also fixed him an entirely new spud after he'd eaten about 75% of it. He went from hangry to happy within minutes. Brandon took the time to return with condiments and bring us Togo boxes even though they were VERY short staffed. Many of the booths hadn't been cleared or cleaned but they made our dine in experience memorable and pleasant. Give the night/closing shift employees a raise because they managed the restaurant as best they could while delivering the best customer service. They also were wearing their masks properly which still seems to be "optional" in this area of town. read more

We had to wait for our food . The wait staff totally forgot our order not once but twice! There were maybe 5 tables occupied. Will not be back! read more

Ordered through door dash and the order was not correct. I called McAlister's to tell them about it and the lady had an attitude. Customer service isn't so customer service oriented. read more

Let me start by saying, I've frequented many McAlister's locations in the past, my most frequent would be Longview, Tx. Which in my opinion is the best McAlister's within the area. I've eaten a handful of times at the North Bossier location since I've relocated here and have to come to realize why it's never busy.. While it's always clean, 1. Most of the staff look unapproachable always seem to have a bad attitude. 2. The food is well below the standard of any other location I've visited. Sandwiches come with about half of the meat that's served at other McAlister's locations. The cookies are not made according to McAlister's scale, they are small and often crunchy. 3. The wait times are horrible. Under no circumstance should it take 30 minutes to get a sandwich and a bag of chips, or 45 minutes to prepare a salad? Unreal. Last week I spent 1 hour and 25 minutes in McAlister's 50 minutes of that was waiting on food. The other was used chatting and eating with my wife. Today I ordered togo, from the time I entered the building to order until the time I left with my food was 38 minutes. 1 Sandwhich, 1 bag of chips and 1 side of rotel cheese dip, cost me 38 minutes. For the life of me I cannot understand why this location is so slow with service. read more

I wish I could give a lower star. Ordered food online. Went to pickup and they were out of potatoes and tea. Asked for a refund and it took the manager 45 min to give it to me. I had to constantly asked another employee what was taking so long. Never once did the manager come out to apologize. She gave the employee the receipt to give to me. Absolutely horrible. read more

Tonight is the 3rd time I've tried to get a spud from this location in the evening. They just don't seem to be able to make enough. Since this is the only reason I choose McAlister's over some of their competitors I guess I will quit trying to read more

Ordered online, for curbside delivery. Waited almost 45 minutes, then went inside and there's a "to go " bin for curbside delivery!? Guess I was supposed to just know. Food is pricey; for two adults it was $41 (no drinks), and it was small and so-so taste. Salad wilted. Recommend going elsewhere to get value for the $$$. read more

Place needs to shut down!!! Workers standing around, Tables are left dirty, can't get your order correct and I be damned if they ever have Mac & Cheese. Shoulda known something was up when I pulled into the parking at lunch and it was a ghost town! read more

If you want to wait for your food come to this place. I been setting at a table for 45 minutes still waiting on a sandwich. Didn't think it took 45 minutes to make 2 sandwichs. read more

Great food but is it super hard to put add-ons and condiments in the bag when requested ? Extra sour cream .. jalapeños ... is that a lot of work ? Good thing I have things at home. This can mess up a persons entire meal and just want to eat from home. read more

Without a doubt the WORST McAlisters when it comes to their customer service. I ordered curbside and sit for 10 minutes after my food is supposed to be ready. Walk inside TO AN EMPTY RESTAURANT, with employees behind the counter on their phone. I told them I ordered a curbside order and the woman there gets an immediate attitude and tells me I have to call them to let them know I'm there because their camera is out. The camera has been out for six months now. Obviously this is nothing but an excuse. Then proceeds to try and get me to pay again after I already did in the app. Do yourself a favor and go next door to Newks, where not only is the food better but the customer service isn't rude and lazy. read more

STAY AWAY !!!! Trash on every table and we where the only customers in there. Service is sub par at best ! Everyone has attitudes that we interacted with. It leaves plenty to be desired . It gets a big fat F !!! read more

If you are considering ordering online don't waste your time. I like this restaurant very much for the food but the service is severely lacking when it comes to the curb side service. I watered my launch online and according to their website it would be ready at 12:52, I showed up at 12:56, and sat in my vehicle until 1:08. I walked in because I thought maybe they didn't see my huge truck sitting on the side of their building to find my food sitting on the counter cold as a wedge of ice. I asked the people behind the counter what happened and was told that their monitor was out, she didn't get a notification that I was there and that sometimes People just park there and don't really have an order. I am very disappointed as this is the second time such an occurrence has happened when I place my food order on line. Newks may be your better option. read more

McAlister's Deli - SIT TIGHT, While your food gets cold. - Delis Near Me - Bossier City, Louisiana

Can't go wrong with McAllisters When I travel the great country of ours and I come across a McAllisters Deli in town it just make me happy, The food is great not to pricey but they give you a lot of sandwich to take in. I had the hot New Yorker Sandwich and I could not eat the whole thing.. talking about alot of meat...WOW and only $11.98 with chips n drink... read more

McAlister's Deli - Gotta love food selfies.... - Delis Near Me - Bossier City, Louisiana

Visited today and it wasn't super busy. Staff was friendly, food was good, and we didn't wait long at all. The tables were all clean but the place did have a weird smell when we walked in. read more

So I order my food through the app, pay, and am in the parking lot by 6:20 pm. It is currently 7:02 pm and still no food. I had two separate employees come to see my name to bring my order to the car. Nothing. Came in at 6:50 to ask about it and they hadn't even printed the ticket for it yet. Not happy. Didn't offer anything to appease me just wait and you'll get it eventually because they're backed up. I won't be back for a while. If gowaiter and OnTheGoDelivery can get their tickets to print out and be made in a timely manner, the McAlisters app should be even better. Walked out at 7:06 with my food. Only 46 mins late...didn't even get a cookie. read more

McAlister's Deli - Order info - Delis Near Me - Bossier City, Louisiana

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This was the worst McAlister's I have EVER seen. The dining area floor was alternately slick and sticky. The service was poor. I ordered Nachos. Just Nachos. It took 40 minutes to receive them. They had probably been spit on because I actually had to go remind them about the Nachos. The bathroom was something out of nightmares. I have never seen a dirtier bathroom. read more

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This place is terrible. Don't waste your time!!!!! 3rd time is not the charm. Was there once to dine in, took 30 min to get food with only us and 1 other couple in the entire place. Horrible customer service from the worker who obviously didn't like having a job behind the register. 2nd time ordered to go during COVID. Order was ready, went in to get it. Took 20 min for 2 people working behind the counter to pour a tea and get my food , or being acknowledged, with myself being the only one in the store. 3rd time, tonight. Used Waiter a whole hour before they closed. Rejected order, called store 6+ times to finally pick an option that took me to a voicemail to leave a msg. Terrible!!!! Don't waste your time or money, I'd fire the entire staff starting with the GM! Would give negative 4 If I could read more

slowest service. last 3 times I have been to this location wait is well over 45 minutes. phoned in my order (thinking this might be faster) for pickup almost 2 hours ago and 30 minutes after scheduled pickup time still have not got my food. read more

Waited 22 minutes for their signature jalapeño turkey crunch...the sandwich was tasty but unfortunately after waiting so long my appetite gave way to my anger. Slow, inattentive service. Maybe it's just this location... read more

I waited over 20 mins for my order. Turns out they had a register problem and had to hand write a bunch of the orders for a bit. When I checked on the order, the hostess, Nancy, was very apologetic and had the order at the table in just a few mins. When she brought it she offered her apologies again along with a complimentary desert for the wait. When I turned that down she offered me my money back. WOW! I get the food and my money, too. I, of course, turned that down and thanked her for the offer. It's not every day that customer service like that is given. THANK YOU, Nancy, for making my visit. On top of all of that, the Smoky Turkey Panini and Tomato Bisque soup was AMAZING. Great job on the food and the hiring of Nancy! read more

Update: I have updated my review. We've been back a few times a month since my last post and have noticed inconsistencies. One day they won't honor a free meal the same day it is earned, and another day they will. The chicken salad sandwich is either a decent size or super small. Sometimes the taco salad comes with sour cream and guacamole and sometimes it doesn't. I'm almost never given the same amount of chili or chips. It's frustrating. And since we usually order take-out, I am always having to double check our order before I drive home. Also- we bought the tea tumbler for $8.99 a few months ago and realized that it actually isn't so amazing of a deal; the tumbler holds less tea than the usual cup. read more

Service has improved, although the prices keep going up. It's overpriced for the amount of food you get. Some items you order, you receive a lot..like the nachos, but the sandwiches are small. They no longer serve mashed potatoes and gravy, which is a down fall for me. I have a 2 year old and she and I would always share. They really need to lower their prices. They would probably be more profitable if they did, I know we would go there much more often. Lower prices and concentrate on volume. Won't ever happen tho. read more

This place is aweful! Do not go! It took 20 minutes to get our food to go. The people behind us got their food before us. There were barely any clean tables. They also for our side. We had to ask them for it. read more

McAllisters has always been a fav for me but the Beene Blvd location has really gone downhill- BAD! My guess is the management (or lack thereof) would be the reason. The employees stand around visiting with one another while the eating area is full of dirty tables. Trash cans overflowing. The food takes forever to get after you order and when it comes it is either cold, missing items, or wrong altogether. Does anyone supervise? It doesn't take a rocket scientist to see that this place is a trainwreck! We excused this as covid craziness a year ago and have been back several times hoping something has changed but it has gotten so bad that most everyone stopped going there now and I completely see why. Every single time we have been there in the last year this has been the case. They will undoubtably end up closing their doors for good which is sad to me because they have great potential. Nobody wants to eat there anymore! It is the lack of management that is their downfall. They need an overhaul if they want to stay open. Shreveport location much better, btw. read more

This place doesn't even deserve 1 star. I've never left a yelp review but the public should be warned about how awful this place is. I called in a to go order and after a brief hold, he picked the line up and said nothing. I said "hello" thinking he picked it up by mistake. He said "yeah." I told him I needed to place an order to go and he said "I'm waiting." I immediately asked to speak with the manager. He was polite and apologetic. Against my intuition, I placed the order. My husband arrived home with roughly $30.00 of a $60.00 order. He described the conditions of this restaurant as follows: "You could tell just by the way the staff was dressed that this place was poorly managed. It was filthy inside. The people were visibly agitated because it was taking so long to get their meals." Public beware. Go somewhere else. read more

Food is great, service can be good as well. However, when you do curbside pick up it takes FOREVER. I try my hardest to be patient, just wish they had an option to let them know that you're outside to pickup your order. read more

This is our second time coming here. Both times the bathrooms were absolutely disgusting, and it took forever for our food to come. We both ordered sandwiches and waited at least 15 min for them. Edit: just got my food and found a broken piece of toothpick laying flat inside my sandwich!!!! read more

Enjoyed a delish lunch after church today. Manager was checking with customers, great job sir!

This was the first and last time I will ever come to this place. This place is totally unorganized. Too many young untrained teens working. I over heard one teen arguing with the manager asking him why does he always have an attitude. I could see food waste in a dump barrel where the public could see it. Tables need cleaning and floors where nasty. It was unbelievable to see such a nice restaurant in this shape. I wish I was the cooperate manager I would fire everyone. read more

I expect nothing but the best from McAlister's, and rightly so. Most of my visits are exceptional, however Their online ordering is deceiving. It should be known that what you see on the picture is not what you get. You need to explicitly choose your ingredients or they will not even attempt to rectify any ordering discrepancies. My visit on 11 April 18 was fraught with disappointment and dry, inedible food; except for by the thinnest Ethiopian you know. I just gave my sandwich to the hungriest hippo next to me. All jokes aside, set your bar lower for this place in order to not be disappointed by this establishment. read more