I enjoy this place every time I visit. Great food choices, love their sweet tea and drinks (Arnold Palmer is my favorite) always good customer service and the food is always good. Place is always clean and good music, well lit and plenty of places to sit inside or out. read more

McAlister's Deli - Veggie baked potato olives instead of red onions & Arnold Palmer. - Delis Near Me - Albuquerque, New Mexico

I ordered a potato to go was supposed to have cheese bacon butter and sour cream. Sounded yummy took while for the order and went home. When opened up at home it was missing the las two topping. There solution was to go back. They obviously are not doing quality checks. read more

McAlister's Deli - Delis Near Me - Albuquerque, New Mexico

I get really pissed when employees don't follow through with what their customer's requests, ESPECIALLY when you're the only customer in the place.... If I request an item NOT to be on my order, and I go all the way home and there it is....not only there, but smashed (melted) into the item I didn't want, then having to pick through the sandwich, isn't what I paid for. This was my first and last visit to this location in Rock Hill, SC. Big deal, pick them off you say ?? I don't like olives, but when you're too busy texting, that you don't read the ticket properly, Would I go back? Perhaps another location where people are paying attention! This was in Rock Hill, SC. How hard is it to make a damn sandwich...at 2:30 when the lunch rush is totally is over and you're paying attention!? The service was lackluster at best . read more

I first discovered McAlister's Deli when my daughter lived in Missouri. I was very happy to find that there was one in Albuquerque. Even though it's a chain, they serve solid food. I'm especially fond of the baked potatoes! I always get iced tea here, it's fresh brewed. The chili is also a winner. read more

When we walked up, there was a sign taped to the door. It said something to the effect of, "We have just had a mass hiring event. Please bear with us as we train our new staff members." Pretty much sums up the experience we had. Some good things, some odd things, nothing truly grievous but far from 5 star. Good things first. The food was hot and fresh, and came out quickly after we ordered. My spud was a little hard but was otherwise tasty. The restaurant and the bathrooms were clean. The staff were friendly and were obviously trying to do well. That said, the cashier taking our order was unfamiliar with the menu and had to get help to answer questions about the food. We had a free cookie from the McAlister's app and nobody knew how to apply it to our order. They finally found somebody who knew how to ring it up properly so that ended well. The standout oddball thing was the iced tea. I have seen this mentioned in other reviews so evidently a staffing change has not fixed it. The sweet tea was NOT sweet. I ordered a 1/2 and 1/2. My daughter ordered sweet, and neither of us could tell the difference between the two. The tea was fresh (still warm) but somebody forgot the sugar when they brewed it. So overall I was a little disappointed but I understand what they were dealing with. Nothing happened to drive me away. I would definitely go back and give them another try just to see if they have straightened things out. read more

McAlister's Deli - Veggie Spud - Delis Near Me - Albuquerque, New Mexico

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I went on a Sunday afternoon. Most of the tables needed to be bussed. Bathrooms need to be cleaned with clogged toilets. The floors were dirty. I can't imagine what the kitchen looked like. We were afraid to eat the food, so we left. read more

The food was very good and the portions were huge, I did get the king Club. They were very short staffed, they even had to sign up letting you know that when you came through the front door. Took about 25 minutes to get our order. They were very crowded. It was very nice in there, a little loud, but with that many people is to be expected. The staff was very friendly and nice. They were just overworked. One of the girls was running the second register and clearing tables and delivering food. read more

McAlister's Deli - King Club! - Delis Near Me - Albuquerque, New Mexico

So I was disappointed in the way the place is kept. Not really being cleaned up and the restroom is disgusting. There was only one girl at register for about ten minutes then someone came out and took care of the line. Staff is friendly and that helps. Wanted a soup and sandwich today. Ordered French Dip and soup of the day; tomato bisque. I have to say the food is delicious. The French dip has plenty of meat and ajus, did spell that right? Hmm. I mean the juice Tomato bisque is good also. The ice tea is brewed just right. So for the food I rate it great for the cleaning not so great read more

Uptown sandwich and salad eatery. It is very clean inside, robust menu with plenty of health options. Their tea is very good, especially mixed with their lemonade. I had the club sandwich, and it was pretty simple. Not much meat, not much bacon, and it was pretty dry. I had to ask for extra mustard. There wasn't much mayo as well. Too plain and dry for my liking. We also tried the French Dip, which was very good to include their au jus drip juice. I would return because of one dish and would not recommend the club as it was just too generic. Good bang for the buck on their tea. It's just over $3 for a large drink. read more

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Usually love this place but seems like they've gotten downhill. I went for my order tonight and I wasn't aware they were out of avocado until I got my sandwich without it. My soup is watered down and taste like dirty water. Bread is rarely toasted. read more

It's been a long time since I've ate here. Looks like there's been a remodel to the dining area and it's nice. The space is bright, open, and inviting. The counter staff was friendly and quick.. The food was ok, definitely not what we remember. For example the Savannah chop salad. It was one note, missing the fruits and nuts in the salad. I could go without coming here for a few more years. read more

VERY Poor service !!! Person taking the order didn't even turn around to greet us when we approached the counter. It took over two minutes for him to turn around and start taking our order. Restaurant was very empty but it still took them over 35 minutes to prepare two sandwiches and a salad and a soup. Soup was delivered cold and one of our sandwiches's bread had been burned. Employees don't seem to care about the customers at all. read more

It's pretty good. Easy. Turkey sandwich is really good. Soups are hit or miss. I find most of them rather watery.

First & last time here. My salad was wilted and black. Chicken tasteless. My 3 yr olds salad wasn't any better. Sad that $42.00 was wasted. Gross. Only good thing was the cashier. read more

The service today was at a very least, subpar. I waited in line for over 10 minutes before my order was taken, while 3 employees were more concerned with re-stocking supplies, ice, and service items. After my order was taken, it was another 18 minutes before I got a simple cup of soup and an iced tea. This was AFTER one employee saw me waiting for so long that they asked if they could help. Just ridiculous. Needs a new manager. read more

Update: they didn't actually give me a refund as promised, so there's $16 down the drain. This place is a joke! :) read more

McAlister's Deli - Caesar salad - Delis Near Me - Albuquerque, New Mexico

I've been trying to get here to try their offerings for a while. Last week I did attempt to go and they were closed due to an electrical issue - but I can't hold that against them. So today, success, I did indeed have a lunch experience. Waited in line for almost 10 minutes before ordering, although there were four employees in the area. Only on young lady was taking orders. So my impression of customer service from the get go is not impressive. I ordered a CHOOSE 2 items for $8.99 = a cup of tortilla soup, and a beef cheddar sandwich with horseradish. It came with a cup of tortilla chips, saltines, and a pickle. I asked for a water to drink and the server poured me a plastic cup with at least 32 oz of water. Impressions: The soup, while tasty was not authentic tortilla soup and it was thickened with something like potato starch (?). The sandwich came of soft warmed bread, horseradish spread, a few sliced red onions and a couple of very thin slices of roast beef. The presentation was nice - a very pretty plate. Waste factor: I never eat pickles - way not ask if the customer wants one? I never eat saltines - same comment. These just go into the trash and it's a waste. Green factor: Nice that they provide actual silverware and plates. I appreciate that less goes into a landfill. But why 32 oz of water? A 16 oz cup would do and would mean less waste, cost, and landfill content. Bottom line: I would eat here again, but I might order and pick it up. The amount of food for the price is right on point and competitive with Panera - which is less than 5 minutes away - direct competition. read more

McAlister's Deli - Delis Near Me - Albuquerque, New Mexico

The last time I was here was precovid. I know a lot has changed over this past year, but of all the places I didn't think this one would. Change sometimes is good, but in this case I regret to inform you upfront this review is not a good one. I really hate to leave it but it needs to be addressed. First off I understand during peak hours especially on the weekend the service may experience delays. During my visit it was not very busy. The fact we waited 20 minutes for a couple sandwiches to find one of them incorrectly made was the ultimate slap across the face. This isn't an elegant classy five star joint with fancy top of the line meals. I've never had to come up to the counter to find out what's happening with my order in all the years I've been here. This has to be the worst experience I've had here. The staff was friendly but it wasn't enough to make up for the fact we weren't the only customers unsatisfied with the wait. It's such a shame to see this place fall to such shambles. After today I don't think I'll be returning for awhile. read more

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Very disappointing. Used to be much better. First, they've joined the trend of asking for a tip up front, before any service has been received. Offensive. What service am I tipping for? I haven't gotten anything yet. The nacho basket looked like it consisted of chips from the bottom of a bag. There were maybe 5 chips big enough to dip. The horseradish roast beef and cheddar sandwich was very skimpy. One thin slice of cheese and the meat didn't even fill the bread. The service was quick and friendly, but the food was just not up to the standard it used to be. I used to like this place. Now I won't be back. read more

McAlister's Deli - Nacho basket of mostly crushed chips. Disappointing. - Delis Near Me - Albuquerque, New Mexico

Staff was friendly & helpful. The cookie was crispy & tasty. BUT my sandwich was pretty crappy. I got the chicken salad sandwich. Very thin & underwhelming layer of chicken salad, wilted lettuce, & indistinguishable white cheese (was supposed to be Swiss). Swing & a miss for me. Live & learn. read more

Place has really gone down hill. Service is really. Only one cashier working during the lunch hour. My order took 20 minutes and I had to go to the counter to check on it. It didn't look like they bused any tables all day. read more

McAlister's Deli - McAllister's tables - Delis Near Me - Albuquerque, New Mexico

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I've always heard people rave about McAlister's so today I gave it a try. I'm not sure if every McAlister's is this much of a let down or just this location. Walking in I immediately noticed how hot and stuffy it was. It is currently 92 degrees and their AC is out. They had a small portable one that was little to no help. After ordering 1/2 of a veggie sandwich, a cup of broccoli cheddar soup and a side of potato salad I went and found a seat. THIRTY minutes later I received my food. I was annoyed that it took so long to make a cold sandwich and throw some soup in a cup, had I known it would be that long I would have asked for it to go. I'm afraid it only gets worse from here. My sandwich was so poorly constructed, the cucumbers were cut into large cubes so every time I picked up the sandwich to take a bite everything fell out of it. The sandwich was supposed to come with peppers and there were none to be found. For a sandwich that already comes with so little on it, this was very disappointing. There was two teeny pieces of avocado, and the mayo was only put in the very center of the bread so 3/4 of the sandwich was just dry, basically it was a ton of spinach thrown on some dry bread, the most pathetic excuse for a sandwich I've ever seen. The broccoli cheddar soup was terrible. It had a funky sour taste to it, I didn't eat it because I was scared it was old or had gone rancid. The potato salad was the only redeeming thing about the meal, it was pretty good. Overall I'm so disappointed that I paid $15 for such a terrible experience. I suggest Panera or Jimmy John's over this place. Will not be back. read more

McAlister's Deli - Delis Near Me - Albuquerque, New Mexico

This is an updated review We ordered 3 items. When only 2 came out of the kitchen they simply said they weren't going to make the third and shrugged. The food itself is ungodly expensive for what it was. The sandwiches were worse than Subway (and that's saying something). Ordered them hot, they came out luke warm at best. Wanted one without mayo so they just scraped it off and slapped the bread back on. The staff was less than kind and it was a nightmare. Never, ever going back. Oh, and I'm still waiting for the refund for the order they refused to make. Over a week, business days, and nothing. We've given up. read more

Fantastic soups & salad! Liked it so much I keep looking for different locations! I am from SOCAL and sadly, we don't have the chain there so while traveling I will keep trying to find them. Sadly, none in Maine, or Vermont! read more

My friend and I decided to try McAlister's deli via GrubHub home delivery. We both ordered a Reuben sandwich with its respective sides. I had chips while my companion had fruit salad. The Reubens were the most bland and boring that I've ever had. It was basically two pieces of white bread with some cold pastrami in the middle. There was minimal sauerkraut and also cold cheese. The bread wasn't toasted and the sandwich wasn't melted together as many Rueben's are. No mustard or any other condiments. I literally could've made this at home and it would've come out 100 times better. I also did not receive the variety of chips that I ordered, which is not a big deal but if you don't have a variety just tell people they're getting plain chips instead of offering several different options. The delivery was received quickly, which was not surprising considering the quality of the sandwiches. I would not recommend this sandwich shop based on what I received. There are plenty of other places in Albuquerque that offer quality food for a similar price. Sorry I didn't take a photo but just imagine two pieces of white bread with some cold meat, a tablespoon of kraut and cheese smashed in between. That about sums it up. Happy sandwiching!!! read more

They are not consistent with their tea. You ask for sweet tea one minute the next minute you are getting unsweet. They don't pay attention or they just don't care. Not as good with their products as they used to be. Their service as well has declined. There was 3 foh team members with one being in reg and the other two not helping handle the line of guest that they has Been waiting. What happened to this company?! It really has gone down since Best Choice Florida took over Southwest Deli Group. read more

The crew here were welcoming and the food was amazing! I came in towards the end of the night and they were able to complete my order without complaint! They were all busy working cleaning up and probably getting ready for closing! Many thanks to the entire crew! read more

We ordered a lunch for 75 people for 12 o'clock sharp. It is now after12:30 and I have been paying them all to sit around and wait for McAllisters to deliver our order. At 12 o'clock when it was supposed to be delivered, we were told it hadn't even been picked up from the deli. We will never purchase from this deli again! read more

I love the food, but it seems like more times than not there tends to be an issue ordering or with the order. I'm a fairly patient person, but tonight I showed up for a pickup order. It took the three associates behind the counter to even acknowledge me and ask if I was waiting for an order. Once they did the associate that spoke to me told me they were working on it at that moment. They were taking awhile so I made a phone call. During my phone call he asked the name again. After I got off my phone call no too long later he asked again what the name on the order was. At that moment an order that was prepared 25 minutes after I showed up walked in and his order was ready for pickup as soon as he walked in. The associate and another associate proceeded to joke and laugh saying they bagged my order and continued to look back at the kitchen and at the orders already prepared. I finally had to just tell them not to worry about it and I left. Super disappointed with the customer service this evening more than normally. read more

It had been a hot MINUTE since I've eaten here. I definitely had to get a sweet tea with lemon and that was as great as I remember! The entree I had was part of the choose 2 for 9.99 deal, so I got the McAlister's Club and Chicken Tortilla soup. The soup was 10/10. The sandwich? Uh... I am not sure what went wrong but it literally was just meat, lettuce, tomato, and the smallest smear of some sauce. It had no flavor at all. Easily could have just had that at home. I don't think I'd order that again, and maybe try something with more flavors! Overall just an okay experience. read more

I went to McAllister s while my phone was being serviced. It was late afternoon so not busy. I had an awesome Pecanberry salad. The place is clean and the help was friendly. read more

Takes forever! Don't come here if your on a lunch break or if in a hurry. Took 38 minutes for 1 a club sandwich. Absolutely horrible. This place used to be the place to come. No more! read more

Awful- customer service was great food was not good. Sandwich was burnt and salad was rotten. When I walked in it had a bad odor which should've been my cue to leave. Disappointed. read more

McAlister's Deli - Side Chicken Caesar Salad - Delis Near Me - Albuquerque, New Mexico

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I get it. They're a chain. But you know what? I've had some phenomenal food at local chain restaurants, but McAlister's didn't make the cut. I used to come here all the time back in college for a bit of a healthier lunch than what UNM had around back in 2012. I used to love their Chicken Cesar wrap, but tonight it fell so south of short it's somewhere in South America right now. It was dry, falling apart, and for some reason they use a whole wheat wrap that doesn't even come close to holding in the contents. My husband got their Mac n' Cheese and a roast beef sandwich that was absolutely terrible. The taste was off and the mac n' cheese didn't even come close to The Blue Box (for those that don't know, that's Kraft's brand). The only thing this company is getting their 2 stars for is the Brookie. That thing was amazing and apparently the 400 calories that'll be covering my lack-of-dinner. McAlisters needs a serious overall of quality by their corporate head honchos because this will definitely be the next restaurant that bites the dust in ABQ Uptown if they continue with this subpar quality. read more

This review is dedicated to their strawberry shortcake and "Arnold Palmer"! They are amazing! If you want a good snack and refreshing drink... bang! You're welcome! read more

McAlister's Deli - Strawberry shortcake - Delis Near Me - Albuquerque, New Mexico

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Quick service restaurant with sandwiches, salads, baked potatoes, and plenty of sweet tea to wash it down with. Too sweet for you? Get the half sweet or unsweetened. Order your food at the counter, then find a seat and they'll bring it out to you. If/when they miss something or you forgot you need a condiment, just ask and they'll be happy to grab it for you. The staff is always walking around cleaning tables & floors, bringing out food, so it's easy to flag them down if you need something. Kids meals are crazy cheap and they have a good selection of sides like chips, soups, mac-n-cheese, fruit, etc. They are usually very consistent quality, so you know what to expect each time. They tweak the menu seasonally, especially the salads, so you can take advantage of fresh fruit in your salads and/or dressing. read more

Food is always amazing but got home and found a piece of wire in my drink! I got a strawberry lemonade and couldn't see it before due to the dark syrup but now that it is almost all gone I noticed the wire at the bottom of the cup! read more

McAlister's Deli - Wire in Pure Cane Sugar Lemonade - Delis Near Me - Albuquerque, New Mexico

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I ordered half soup half sandwich. I asked if the 4 cheese melts was liked a grilled cheese and I was told yes( me thinking buttery bread with melted cheese dripping off) . When I got my order it was a bread with 4 different cheese (not melted) I asked if I could change it to a grilled cheese and as you see in the picture that is what I got. I remember the food being more decent here so I'm a little disappointed. read more

McAlister's Deli - This is what they call an original grilled cheese sandwich. So disappointed - Delis Near Me - Albuquerque, New Mexico

Always a good meal at mccallisters. The roast beef cedar and horseradish is my go to every time. My husband had the larger Italian and he could only eat half. Salads are bomb read more

We love this restaurant! Great staff and the food is always top notch. Highly recommend this restaurant for a great meal