The Old School triple melt really hit the spot. Really every sandwich I tried was good. The service was excellent Linda is always very cheerful and happy to help. If she doesn't like her job I would never be able to tell. All the staff are very good employees so Charley crew pat yourself on the back u deserve it keep up the good work read more

Who doesn't like a good Philly?! Well, check out this place inside Cottonwood mall on the West side of Albuquerque. Friendly, quick and clean. I got the combo Philly with fries and a drink. Fries were a little salty for my taste but, I just wiped some of the salt off and they were still good. Plenty of sandwich for one person , the drink was small but, was able to get a refill. read more

Charleys Cheesesteaks - Cheesesteaks Near Me - Albuquerque, New Mexico

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Unfortunately, I was very underwhelmed by this restaurant. I've had cheesestakes on the East Coast and West Coast. This cheesestake was very disappointing. If you have had real cheesestake, don't eat here, because you will be disappointed! The service was another issue. I was very careful when placing my order, but they still got it wrong. read more

Charleys Cheesesteaks - "Charley's" in the cottonwood mall, Albuquerque - Cheesesteaks Near Me - Albuquerque, New Mexico

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By virtue of being at the @coronadomall, and feeling homesick, we popped in for some cheesesteaks. I only managed a bite however, before surrendering to the sobering reminder that I just had my teeth fixed and am still very much in the healing process... (I wish... ended up with a mouthful of blisters - unplanned, but not g unexpected as my system is known for dramatic over-reaction. ) the bite I tasted, however was delicious and I'm looking forward to a redo, in this busy, food court atmosphere . Hubby, however, did eat his and after tucking into it (Aka enjoying it) was surprised it contained mayo. The gentleman at the counter who took our order was a friendly cashier and answered all of our questions. #gourmetrecovery #saturdayfoodreview read more

A little disappointed in the place. I kept looking at the menu and decided to try the 3 cheese philly. While it tastes okay it was dry. The bum was light toasted maybe to lightly. The best thing was the fruit drinks wit real fruit. Those were awesome read more

I'm so glad to see a second local location. This isn't my normal side of town to be on because I live in the northeast side of town. I decided to venture out and visit a buddy of mine on the west's ice we were hungry but didn't want to wait for a table at the nearby restaurants so we came to Cottonwood mall. I've already been to this restaurant franchise before because Coronado center has one there. This location was no different, same great delicious taste! I love those Philly cheesesteaks! They earned my business I love this restaurant, the staff, and even their come back cards! Definitely will be returning to this location and the Coronado! read more

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Just to repeat Dinah A. Business Owner I wish I could give less. I love Charley's and was so excited when they came to Albuquerque unfortunately the last 3 times I went they messed up my order and each time I asked to correct it they were very rude. This time I just immediately asked for my money back and was asked why. Their reply was why do I keep coming. They are right about something finally. The cashier told the manager to handle this before he choked me. Real nice. The receipt does not show a refund. Threats lies and no refund. Thank you Looks like you've replied to a few of these. Doesn't look like you've done anything to help. The suggestion to go to your feedback page is useless. I did leave feedback that day and a week after I got no response and a month later I called the corporate number at 405-810-9906 and yet I get zero response except for your attempt to save face. Start by following through instead of empty feelings. I paid for crap and you stole my money. I never leave reviews or follow up this many times. I should also be compensated for the time I keep wasting. I hope no one else wastes their time. read more

Charleys Cheesesteaks - They said they gave me a receipt but I believe that to be a lie. Looks just like a copy. Threats, lies and no return of my money - Cheesesteaks Near Me - Albuquerque, New Mexico

Love Charley's. It's an American staple. To be honest, I liked the setting of it in the old BX, but to each their own. Charley's is located two spots away from Subway, but it's something a little different. A little more than most sub places, but you're getting good quality here. My dad and I usually get a large classic club to split (turkey, ham, bacon, shredded cheese) and it's more than enough. Fries are thick, delicious, and well-seasoned (One funny memory comes to mind when my dad was trying to clear away the trash and stuffed the napkins and wrapper into his cup. The cup was still slick on the bottom from the melted ice and slid across the entire table onto the next. Good times) read more

Tonight I had purchased a drink, sandwich and fries. As I stood and waited the guy with shaggy hair, working the prep counter was visibly sick. He was leaning on all surfaces and sitting. He coughed several times right over the prep counter food, directly over where the sandwiches were having the final ingredients added. The mask he wore was below his nose and he did not shield his cough. He told the grill cook that he had chills and didn't feel good. I asked for a refund for the fries and sandwich. In addition, the counters were covered in food, grease and cheese. It was a mess. read more

Good for an alternative sub place. I like that these subs are hot and made to order right in front of you. The fries are good and ALWAYS hot and fresh. The smothered fries are okay and would be better if they didn't use processed cheese spread stuff. Bacon ranch fries are good. The line always looks long but they get through the lunch rush fairly quickly. read more

Really good service! The cashiers were very kind and complimented my outfit. I didn't get any sandwiches but the fries and the mozzarella sticks were delicious read more

Ordered my Philly cheese steak with no mushrooms, got an ice cube that wasn't even yet melted in my second half of the sandwich i got to chew on, lost my appetite waiting the wet bread under it and crunching ice in my sandwich read more

Every Military person on the face of the Earth, within the past decade anyway, knows all about Charleys! They are your Go-To sandwich joint to get your grub on in the food courts of most PX/BXs, though I can't swear by the NXs. Regardless, when I was living on Fort Meade back in 2013 Charleys was responsible for at least an extra five pounds and an inch on my ever growing waistline. What I like about their Phillys is that in addition to the traditional meat and cheese, these guys put lettuce and tomatoes on their sandwiches and a glob of mayo to boot, if you're daring enough, that is. Traditional Philly meat, lots of cheese, bacon and the aforementioned vegetables (Hey, it's now healthy, right?). I love me some Charleys, I just wish Charleys loved me back a bit and would allow me to eat as much as I like without attacking my waistline. Not cool, Charley, not cool! read more

Tried to place order for delivery. Prefer two sandwiches and fries and that came out to $40. Pricey, but ok. Waited for over an hour and then order cancelled with no explanation. read more

Charleys Philly Steaks is the picture perfect 3 star operation. The free samples at the mall really reeled us in. The menu looked good and the sides looked great. We got a #1, #3, Ultimate Fries, and a Strawberry Lemonade. The meal rankings go 1. Strawberry Lemonade 2. Fries 3. sandwiches. That's a little backwards since it's a sandwich joint. Either way the sandwiches did their job but they didn't change my life or really leave an impact enough for me to crave it. I can't say the same for a large strawberry lemonade. That I'll return for. read more

I know, Philly residents would string me up for rating a chain so highly for their signature sandwich, but I can't help it. I try the Philly at every restaurant I visit in Albuquerque if they offer one, and I've yet to find one as tasty as Charley's. With so many different choices and made fresh sandwiches, Charley's is a guilty pleasure of mine. Guilty because I'm probably taking weeks off my lifetime by the choices I make here. French fries covered with cheese and bacon? Yes please! Would I rather have a traditional Philly from a truck? Of course, but that's near impossible to catch in this town. read more

I love getting a philly steak from this place. It can be hit or miss on the quality of service (speed), but if there is not a horrendous line, it is worth the wait. I always get a regular steak with only onions, buffalo sauce, ranch and banana peppers. Delicious! It is making my mouth water thinking about it. Juicy meat, not dry. Ooo-y-gooey, melty cheese. I feel they are more on the pricey end, but that doesn't stop me! Tip: Get the regular size. The small and large are not enough meat/cheese proportion for the bread. You definitely get the most meat/cheese proportion with the regular size bread option. Tip #2: Get there right at 11 for lunch to beat the rush. Also, if you want a sandwich in the afternoon or evening, check their hours. I think they close at an odd time; 3:00pm? It is different every day. read more

I have to say that I ordered my dinner from Charleys and I had never tried it before today. Now just to put things into perspective. I almost never have anything good to say about restaurants at this point. So with that being said. Today I tried it for the first time and I ordered 2 subs( I'm a big man). I ordered the steak and cheese sub and a chicken sub. They arrived 30 minutes early. This never happens for me! Oh side note I ordered through Postmates and the driver was even really nice to deal with. But anyway the subs had exactly what I asked for. They fallow instructions! The food was hot and extremely tasty from start to finish that was the best read more

Sandwich looks like it was run over by a truck, and the customer service is probably the worst in the mall, (and thats saying alot). I get it, you hire young kids to work at your store, however please train them on proper customer service, its an dieing art form. Yuck. read more

If I could give it zero I would. The sandwich was drowned in hot sauce, fries were obviously sitting there all day. They just need to shut this place down along with everything else that's gone downhill at cottonwood. They didn't have ketchup and they serve fries???? This place is horrible will never eat there again. read more

Ok so this may not be a true "Philly cheesesteak" style sandwich place but is is definitely good! The veggies are fresh and not cooked into the meat and the meat is not quite chopped but more sliced. It is still delicious and they provide a stamp card that gets you a freebie after a certain number of stamps. For the price and convenience this place is a winner. Portion sizes are also more reasonable and it allows you to make a slightly healthier choice. read more

Terrible costumer service. Workers were going extremely slow building a very long line they couldn't keep up with. They looked very confused and messed up Multiple orders above mine. I ordered one sandwich and I watched it sit there for about 10 minutes before they called my number. Food was good but definitely not worth the rude slow workers read more

I like that they use 100% usda choice steak,100% all white meat chicken breast and fresh deli meats. I get the philly steak most time but have tried other sandwiches and never had a bad meal here. The line moves fast and the staff are nice. Make sure you get a punch card so you can get a free sandwich after time. read more