Great service, quality assurance, prices are competitive compared to most, nicer shopread more

Staff is rude, labor is overpriced, everyone just thinks they can take advantage of you if you're…read moreyoung or don't know much about car maintenance. Do not go here.

They are very honest and did great work. My wife was in from out of town and had an intermittent…read morestarting problem They took her right in. Diagnosed the problem and fixed it while she waited. All the while showing her the faulty parts and explaining it to her as they fixed it. I appreciate their speed and honesty. Will recommend to everyone I know. Thanks for the help!!

My Honda CRV needed front & rear break pads & rotors. I called many places in Annapolis. Most of…read morethe places didn't have appointments or quoted me for very high prices. When I called in the conversation over the phone very simple. Quick price quote. No hassle about dropping off the car. It was a very easy process. They know what they do & price was very reasonable. All the reviews I saw for this business are for real. We are in a bad economy but ripping others off is not a solution. I am totally happy that I found this place. As they promised service requested was done on time. Please check with this business for your vehicle needs before you check elsewhere. You will not be disappointed. I highly recommend this place for your vehicle needs.

Mr. Johnson doesn't play. He tells you the most economical way to fix your auto-body problems and…read morethen takes care of everything as promised.

The FIRST, SECOND, THIRD, FOURTH & FIFTH place I recommend anybody to go to for auto body work…read more I guess I should feel some kind of way that I've done so much business with him (I'm a great driver, I SWEAR!...just kinda...unlucky lol)... I suggest going to the shop for a convo vs calling because he DOES do a LOT of business & the personal touch goes both ways in terms of getting what you need. Tell him I sent you & he'll say, "AGAIN??..." and then proceed to look out for you.

I had them estimate the cost of a walk-in shower and a vinyl floor for my kitchen. It took a full…read more90 minutes for the agent to give me the sales pitch at my house and take measurements. The agent had a hard time sticking to the subject, but instead wandered all over, telling me about products and materials inferior to theirs I should NOT buy. In the end I got a quote for my walk-in shower, but it was not itemized which limits its usefulness. I already had a couple of quotations to compare theirs to, so the bottom line was South Shore was twice as expensive as their closest competitor, over 11k.. The agent neglected to send me a quotation for my kitchen floor. I have no doubt their labor and materials are high-quality, but not everyone needs the Rolls-Royce of showers.

South Shore Marine is excellent. Owner Jay is very…read moreresponsive. Their work is outstanding and prices are very good. This is a longstanding business in the community their dedication and quality workmanship are unbelievable.

Terry has not done well by us since before the start of Intercoastal. I will say that service in…read morethe store has improved a bit over the years.

Parts department and store have everything you need if they don't they'll get it for you. Terry and…read morethe mechanics are very knowledgeable and helpful. I'd recommend them to anybody!

Recently bought a truck and wanted to get some steps and a spray liner on my bed…read more I got a few quotes from spots around the area and Bay Line X was not only the most responsive but had extremely fair pricing. Although Bay Line X sells steps, the crew was kind enough to install my Rough Country steps I purchased myself for just $100. And they did a phenomenal job with the spray liner for my bed, too! Def recommend this place if you need steps, a bed spray liner, a bed cover and then some!

As much as I hate to admit it, I let them do another Bedliner on a new Ram 2500...the dealer threw…read moreit in the deal. This one may be worse than the first, you can see thru the bedliner in some spots and it came with a chunk missing near the head of the Bed. First camping trip and it is gouged by an LP tank vibrating while driving. You can plainly see they did not prep the bed at all.

Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!

Highly recommend this service location for Mercedes Benz vehicles. Excellent customer service…read moreskills. Outstanding and accurate technicians. Solved an intermittent problem with my CLS550 that 2 other locations, including local dealership service center failed to diagnose and repair. Really great quality service at a nice value! Friendly, trustworthy people too!

Andy and Meagan are awesome. Masters at German cars. The have always done well by meread more