I tried twice to get a vehicle inspection at the 7320 W Tidwell location. First attempt on a…read moreTuesday at around 11:30am, was told the inspector went to lunch and to try back in an hour. My schedule didn't permit me to return in an hour. Second attempt, I called first, and was assured there was an inspector on site, and the machine was working. Showed up at 10am, and was told there was no inspector on site all day, and to try another location. Called back from the parking lot to see why I was told incorrect information , and realized the calls are screened by a call center, and not the actual location, and they just read the same info available to you on the website. Total waste of time.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Houston.

Outstanding service and workmanship and staff attitude great and friendly…read more John the manager is helpful and service done right John the manager helpful proficient and professional well run shop Excellent Service and Professional Bryon P

I'm extremely impressed with Nick at Christian Brothers…read more He's extremely talented and professional, treated me like a valuable customer and not like the typical dealership guy I am accustomed to. What a jewel!

Came here around 3:30. Service was very prompt and quick. I loved how I could just stay in my car…read moreand play on my phone while waiting for the employees to finish the job. The gentlemen were very courteous and offered me bottled water while I waited. Overall, it's a little pricier than going to a regular place, but you really are paying for the ease and convenience. Will definitely be returning. Side note: check their website for coupons and discounts!

I called ahead twice to find out what the cost of a full synthetic oil change would cost. Both…read morepeople over the phone said it was about $85 plus tax, with coupon price it should have come in at about $75 with taxes. When we reach the shop, they said the price was closer to $105, after a $25 coupon. This was a $25 gap. The mismatch between what the call center says and what the shop says feels like intentional miscommunication in the style of bait and switch. The call center says one price. The shop says another price. Given that the miscommunication is a reflection of intentional company policies it seems intentional rather than accidental. Would not recommend based on deceptive pricing practices

If you look on Google, this place is highly rated. It definitely deserves it's high rating. I took…read moremy wife's Camry to two different places to fix a rattle in the front left, and they both made unnecessary repairs. As soon as I took it to RMI, he told us with confidence exactly what the problem was and how much it would cost to fix it. He did the work in just a couple of hours, and it is fixed 100%!!! Knowledgeable, honest, and friendly! Trust that you're in good hands here.

From the owner: RMI is here to serve the Greater NW Harris county area. As your Auto Repair facility we provide…read moreservices from but not limited to general maintenance, engine and transmission replacement and so much more. We operate at the highest level of integrity and experience that is back up with 20 years in the business. RMI is "Your One stop shop"

Everyone else wanted to charge me 300 to run a test on my engine. Happy Cars did it for free and…read morethen only charged me for the part and labour instead. Will definitely go back there​

They were very responsive on Yelp, and that responsiveness continued once I arrived for my oil…read morechange. I really appreciated the thorough diagnostic, with the issues clearly prioritized by severity. Even better, there was no heavy sales push--just straightforward information and recommendations. I'll definitely be going back.

They deserve five stars but I'm sad. I came to this location two days in a row for my inspection…read moreand they turned me down. I want to stay loyal to this location because the guys here are nice and helpful but this was really disappointing. Cried on the way home.

They left the splash shield off of my car & instead of replacing it, they offered $40 off my next…read moreoil change... (the part costs $150). The young guy was a dismissive teenager "we don't have it" & another guy tried to convince me I didnt need it "I checked it & it runs fine so you don't need it." The manager Day was at least nice but offered to replace the wrong part.... He showed me on his phone that he would buy a new *skid* shield, which I showed him was still there - the *splash* shield was missing. I'll be buying and installing my own replacement, and I won't be back.

First try after receiving a mail out coupon. Great service better than expected. Very fast…read moreturnaround once it was in the oil change Bay and only a short wait to get into the bay. They topped off the other fluids in addition to changing the oil check the tires and the battery. Very friendly and clean facility.

Ian the assistant manager was very nice and helpful and he was training all of his employees very…read morewell and they were quick and attentive to detail

All of my vehicles in our family go to Jiffy Lube at S Gessner and Westheimer…read more On Saturday 3/9 19 I took over my wife's car and the Jiffy Lube team was the Super Bowl location for car services. My stepdad for years took his vehicles here and I have continued his success with Jiffy Lube S.Gessner and Westheimer..

I've been to various Jiffy Lube locations in the past 10+ years. This has got to be the WORST one…read more I moved to the area 2 years ago and this was the closest location. I tried to be understanding and thought the first time was just a fluke with customer service. Then I went a second time with my partner and they were not ready for service at open time. My partner decided not to get her car serviced. The following time after that she took my car to Valvoline (terrible). Today, I decided to give them another chance. Third times a charm right? WRONG. I pulled up about 8:15am. An employee comes over and asked what I needed and I said oil change. He asked me to pull up behind a truck and then walked away. So I'm just sitting in the car waiting...... he didn't say to wait or he'll be right back. Then I see another employee pulling up and heading in. Walked right past me and then he walked out to their service area. Mind you, I'm still sitting in the car. This is definitely not the Jiffy Lube service I'm accustomed to. I'll never go back here again. I rather drive the extra mileage to another Jiffy with better customer service!

Been to this store several times and always had good service. Beyond that, each and every person…read moreI've dealt with was respectful and I appreciate that. Hard working group in the heat of Houston.

I've been coming to this location for years & can say service is consistent, I've had no issues &…read moreI'm actually getting what I'm paying for. Like it or not, we know when it comes to car maintenance, it's assumed women don't know much & can be taken advantage of. I'm a lil different. I love cars & know a thing or 2. Not an expert but know when I'm being bs'd. Can honestly say I've not been messed around by the crew here. Of course, they've gotta do their job & try to sell a lil extra service, but it's never been like do it or your car will blow up. No pressure at all. Wait time is never been too bad, even as I sit here in a Saturday morning. If you're near by & want a chill oil change stop by this location. Yelp on my friends!

If you don't know it's here, you might miss it. You have to pull in looking like you're going to…read morethe car wash then make a u-turn to get into the lube area. It's decently well marked. I need a synthetic oil change, I saw a sign out front that said it was on sale, hoping to pay around $100. They do have free Wi-Fi and coffee, neither or something I need but it's nice to know they have it. Clean and comfortable waiting area with some candy and even dog treats. On the flip side they're going to try to upsell you their engine oil cleaning for $50. Pass on that one. Express is kind of relative as it took about 30 minutes. It ended up being right at 100, so I guess there was a special. I also got a coupon for a free car wash, but the guy did not really recommend taking my Corvette through it. I have 6 months to use that so I'll give it away to someone else

This is my go to place for oil change and get a car wash! Service was great and I've been coming…read morehere for a year!!! Will be back!!!