Excellent experience. They did a great job, were on time,…read moreare fairly priced and communication was very good. This is a family owned business and it feels they care about heir customers. I highly recommend!

Great, i mean great customer service. Responsive, thorough, on time, full cleaning, post phone…read morecall. Love the customer service's British accent, a great company to have in my contacts that serves our area. They are second to know one.

Prompt, friendly service. Didn't try to sell us anything we didn't need. Great company, great…read moreproducts and service

Love my new gas fireplace and Ener-G-Tech. They are reliable, professional, hard working and very…read moreconscientious. They are thorough and explain everything. Highly recommended.

Very responsive and thorough. They care about doing a high quality job regardless of the time it…read moretakes!

Earlier this fall O'Connell inspected and cleaned the chimney in our newly acquired house- taught…read moreus a lot in the process, thank you for sharing information. I really appreciate they fit us in to their busy fall season despite my last minute call for help. Turns out the visit is really an educational experience, the knowledge sharing is very welcome, what a value for the price charged. And you wouldn't bellieve the amount of ash and soot that came down our flue when they cleaned (previous owner not so ... meticulous). Next fall, I'll be calling early. Thank you O'Connell. The flue is drafting beautiful and clean, making a fire presents no problems thanks to you.

If you want to see what good customer service is, read my review. My stove fan broke. I called…read moreFireplace Etc., even though I didn't buy my stove there, Nick and the whole team helped. They sourced the part, offered to meet me at a convenient spot, and walked me through the install. Thanks to them I fixed my problem and saved money. From now on I will use Fireplace Etc.

Provided great recommendations in order to improve our home. The staff were incredibly attentive…read moreand knowledgeable. They answered every question I had, and provided insights I didn't think about.

Absolutely outstanding experience with Tyler and the team at Max the Chimney Sweep! From start to…read morefinish, everything was easy, smooth, and professional. Tyler was incredibly thorough, polite, and took the time to explain exactly what he was doing and what he found. What impressed me most was his honesty -- just straightforward recommendations and great service. It's rare to find a company you can truly trust, and Tyler and his team definitely earned it. Highly recommend Max the Chimney Sweep to anyone looking for reliable, honest, and top-notch chimney service!

Back in December received a ten star Chimney sweep and brand new stainless steel chimney cap…read more Outstanding service, high quality craftsmanship, and incomparable professionalism across the board. Highly recommend using this stellar company!

We've turned to The Trading Post twice. Our experience the first time led us to having them assist…read moreus when we moved to our new condo. We purchased a wood burning stove, we purchased a fireplace screen, we purchased a propane fireplace insert for a fireplace that had been totally disassembled and abandoned. You can see that we contracted for a broad range of products and services from The Trading Post's 2 locations. They have been consistently responsive and helpful to us. I recommend them highly!

The people at The Trading Post are incredibly knowledgeable. They know their Woodstoves, and they…read moreknow their installation. We had a very friendly, professional and helpful experience, and were able to secure a part for our chimney that other neighboring stores did not have in stock. Very grateful for the tips we received for our project also. Definitely recommend shopping here. Clean, interesting storefront. Thank you, Trading Post.

Our fireplace wasn't working and LI Fireplace was easy to communicate with for an appointment via…read moretext. The service was seamless and affordable. They helped with our pilot light, cleaning, and a remote reset. We will definitely call them again in the future. HIGHLY recommend!!

Used service for years. The best on Long Island. So experienced, best quality and fair prices!!!…read more Jim is professional, polite and enjoyable. No one better.

I've used James Ball Chimney for a number of years. Mostly for my annual/bi-annual…read morefireplace/chimney sweeps. Just this past week Richie & Charlie needed to use some extra elbow grease and really work at the creosote build up I had after apparently burning bad wood this past winter. They were fantastic from start to finish. Clean, on-time, friendly & educational as well. They even inspected my wood pile and gave me some do's & don'ts going forward. 15 years ago James "Jimmy" installed a gas furnace liner. It's still working very well & with proper specs to what the furnace requires vs what was before. This was verified with my regular furnace guy as well. Thank again Jimmy and the crew!!!

James, Just want to tell you how professional, courteous and…read morefriendly your team of Richard and Charles was today. They inspected our chimney (including the steel liner they installed several years ago) and heating system. They gave me the peace of mind that we could use the fireplace for wood fires this winter. All was in good order. Thank you to your wonderful team. Elizabeth