Requested windshield replacement on Saturday and they got me right away…read more Excellent service, reliable stuff and very good pricing! Would definitely recommend to family and friends!

The best place to get your windshield repaired, great service and great prices and didn't have to…read morewait long.

I've gone to Glass Masters in South Calgary for chip repair and for a new windshield. Friendly and…read moreknowledgeable manager and reception staff, repairs and installation done in a timely manner while I waited. Beautiful, clear windshield! Affordable pricing. Excellent experience all around.

I went to glass masters to get my driver side window repaired in September. It was a brand new car…read moreat the time purchased in August. They replaced the window and managed to brake the lock system in my car as well as panels on the door and the door handle. When picking up my car I had two gentlemen both tel me it was the dealership that everything or that the glass from the window had "shredded" my locks. Everything in my car had worked perfectly fine before I took it to glass masters, before the broken window and even when the window was broken. I wrote an email to glass masters explaining in detail, with pictures what they had broken, and explained that my locks no longer worked in my new car. I never even received a reply back.horrible service, they caused more problems than solutions and they have a complete disregard for their customers. They really just don't care.

Having had a horrible experience at CMP Auto, I was definitely fearful of dealing with another…read moredealership - any dealership. But - I needed a reliable vehicle and took the dangerous plunge by driving into Crowfoot Village Honda. Lucky me, I was met at the door by a very nice man named Lee Gogel. He was kind, pleasant, truthful, down-to-earth and respectful. When I wanted to take one of the used vehicles elsewhere for a pre-purchase appraisal - no problem. Lee has a whole slew of "Thank You" cards lined up by his desk and yes, I know what you're thinking - and no, he did not send them to himself. When I had questions after I bought a vehicle, he actually called me back!! Wow! I guess after CMP, I set the bar pretty low but I really was very pleased with how I was treated at Crowfoot Village Honda by Lee. Wes Simpson took care of the financing part, sharing his veggies with me while he set up the loan. They are both terrifically nice and when I need another car, that is who I'll check out. They make a great team.

My Experience with Village Honda…read more I purchased a 2013 F-150 here for $13,900. The AMVIC and fitness reports claimed the truck was all good, but even during the test drive with their salesman, we both noticed a shudder--like the truck was trying to dance to the wrong rhythm. It turns out it's the torque converter. I asked them to meet me halfway on the repair cost. After all, we both noticed the issue before the sale, and I'm not asking for a free ride. But their response? Cold as a January morning in Alberta. They refused any help. After spending that kind of money, I expected at least a cooperative chat. Instead, I got the silent treatment and a door slam. I wouldn't recommend them if you value after-sale support. They sold me a truck with a known issue and left me stranded in the repair lane alone.

Boyds Royal Oak. if I could give this company a zero rating, I would. Absolute terrible service…read more This was our second bad experience with them. Save yourself a headache and take your vehicle to a different shop.

Imagine being threatened that they will call the police on me because I told Mr. Hothead that their…read morecustomer Service sucks. "Hit the road!" like he was talking to his child. He was just pissed because two customers before were also dissatisfied with their service too. Boyd management are bullies. They lie and the lack communication. How can you tell me that my vehicle is ready for pick up but fail to inform me that no work was done it and then you are asking if one of their own staff didn't contact me. My insurance AllState needs to find better body shops and I have emails to back up how bad Boyd is. Ryan S

My 2006 Honda CRV-SE had a collision last August 23. The repair required replacement of the…read morefollowing, passenger front fender, black textured bumper cover, fog lights, passenger side headlight and the aircon condenser needs replacement. The frame of the passenger headlight needs alignment as well as the passenger fender bracket. The repair was started Sept 15 and I picked up the car Sept 23. I paid $ 1,068 for the labor and materials. Upon inspection at home I found the following defects: the repaired frame was not fully painted and showed chipped-off paint, The bumper support was not painted, there was a missing 10mm bolt on the fender that why it was rattling, the 2 fog light holes that were badly cut that the bumper cover was damaged, The spot welding that was supposed to be done on the headlight frame was neglected. The owner and staff of the NW branch refused to repair the vehicle according to the owner's manual specification and said that I should supply original parts. I supplied parts that are considered original as per T and T Honda based on the DOT stamp of approval. The bumper cover was also misaligned on the passenger side because the headlight frame was off. I asked for a 2nd repair job last Nov 23 and was granted to bring the car back but they will not replace the damaged black textured bumper but repair and paint all the deep scratches at my cost which is dumb and absurd and inconsiderate. I mentioned to Sarah that I will bring this up to the small claims court but declined to do it since the cost is not too high and just wanted to get back or refund $402 for the unfinished job on the CRV. Sarah and their management never contacted me again. Maybe they think it was over. I used the help of my son to finally fix the unfinished job and bought spray paint cans to finish the job and seal off the cracked paint on the bumper guard and frames. This review is looking pretty epic and it's nice and awesome for customers to know the bad experiences of past customers so that new customers will know what to look out for and evaluate the shop for expertise. We customers pay good money that we have worked for and we just want equal service for the best repair job possible. I was told by Sarah that they will refer this case to the lawyers and owner and find a solution but they never made contact since Dec 23. This is a bad shop and should be avoided if possible. When I picked up my car last Sept 23 I came across a customer who was also dissatisfied with the repair on his Hyundai car and told me that he will never go back to the shop and will look elsewhere. I will not likely recommend this shop to my friends and relatives or to anyone who wants a quality repair. The mechanic is a pain to explain things on what to do because he does not do a good job. I will negotiate to get back $402 for the repair that was not done since I spent time and materials to repair the CRV in my garage. Now all are aligned, painted and running smoothly without any rattling sound and vibration. The mechanic said that it was the slightly dented radiator that was rattling. If fact it was the fender with a missing bolt. I will also report this incident to The Personal Insurance Company for a poor job done on my CRV. This is an Epic Review. Finally the black bumper cover and headlight are aligned and all cracked paint are sealed. Again the replacement parts installed were certified by Honda dealership for an old model where original parts are hard to find. I brought my own parts as negotiated with simplicity and they agreed without any hesitance to install them and later they complained that they cannot align the bumper and headlight.

Thank you CARSTAR Royal Oak, Helen with Customer Service and CARSTAR writ large! It took a little…read morebit of time to achieve the end goal but when everything came together, one couldn't ask for better service, support and follow up! My car got in, fixed to perfection and returned all in great time! Thank you again and all the very best! Cheers

This was an excellent, painless and stress free experience for me. Collin and all of the staff…read morewere pleasant, professional and helpful. My repairs were finished ahead of the promised time and they even detailed the interior of the car! It looked better than it had for years. Thank you Car Star!

I went in with a small crack to be repaired. I left with 2 long crack lines right across my…read morewindshield! Now I have to completely replace the windshield. A huge mistake was made at my expense.

Ughh, I was hundreds of miles from home and had a semi-trailer truck barrelling down a mountain…read moreroad throw up a rock and crack my windshield. What is worse is knowing that I potentially would have to drive all those miles back home praying that I wouldn't have a spiderweb of cracks obscuring my vision. As annoying as the jingle for Speedy Glass is, it was what made me remember that they repair and replace glass. A little research on the inter-web at 11:00pm at night allowed me to book an online appointment for glass repair for the next morning. In and out in 40 minutes, free wifi in their waiting room, $60 and I was good to go. All you can see now is 3 tiny slightly opaque dots on the inside of the windshield. The cracking around the points of impact has vanished to the sight. They can't guarantee that this will prevent further cracking, but they will apply the $60 towards a new windshield if one is needed in the future.

I really appreciated the excellent customer service, advice and quality of work provided…read more They came recommended to me and I'm happy to pass that along. You can trust their experience and that they will give an honest shake. They also came below estimate since it was less work than they expected. I will use again in the future.

Full disclosure, I didn't actually get work done here. Why? Because the owner talked me out of it!…read moreWhaaat? OK, so I got a bit of a bumper scrape on my car, looks like someone backed out a little close, and scraped the paint. Just a little too deep to "buff" out. When I took it to Renu, the fellow I talked to gave me an honest quote, and his honest opinion. Being that we could fix it, but the bumper is plastic, so it wont rust, and given that my car has hail damage, fixing the paint on the bumper won't add much value, so it's just a matter of what I can live with cosmetically... Honest, and fair advice! Incidentally, I got a scratch repair kit and wax, and it is 70% better, so I suppose I won't bother fixing it, but I am super glad for their honest advice! It would have been easy enough to just take my money, but they chose to be good business citizens, and for that I am grateful! FYI, I did get a repair quote that was 10%, and 25% lower than the other two quotes I got, and the service was much friendlier, so I know where I'm headed if I decide to fix this anyway- or if any other scrapes pop up.