Well, I was very impressed with the service. They got us in rather quickly. They were good with…read morecommunicating our different options. The price was also very reasonable and worth the value. They removed the old microwave and installed the new microwave. Very efficient and customer service was great!

Outstanding service! Maurice contacted us before he came out, was on time, and did a great job. He…read moreFaceTimed me to show me what was he was doing and completed the repair in no time. He was above and beyond being fair and didn't charge us for a part we didn't need. We will definitely use Mo Appliance Repair again!

I called on a Saturday morning and they were at my home within a few hours. Fixed my dryer and were…read moresoo helpful ! Wouldn't go anywhere else for a repair. This kind of service is hard to find . Thank you so much !

AAA responded same day and was able to diagnose and repair my washer quickly. I will definitely…read moreuse them again for any future repairs.

The SoBellas technician, Saul, was excellent! He was polite, friendly, and very knowledgeable. I…read morewill use SoBellas in the future and will recommend them to friends and family.

From the time Robert answers your call until their service person completes the work on your…read moreequipment, I have always found SoBellas personnel to be pleasant, completely transparent, willing to answer any questions, offer advice when possible and completely competent. We have just completed our second repair with Sobellas and we have been very satisfied. Btw, I give Robert an especially brilliant five stars. He is the very best at his job of anyone I've ever dealt with.

Manny provides excellent customer service, attention to detail and a candid professional…read moreattitude!!! He was upfront and honest about a part he ordered that was damaged so he ordered a new part and now my fridge is running smooth and like new! Highly recommend!!!

Manny respond right away. I thought I would have to buy a new fridge cause mine is so old. He was…read moreable to fix it in 30 mind. The price was very reasonable. Great service

George came out to the house diagnosed the issue that my mother in laws fridge was having and why…read moreit wasn't distributing water. He showed me what was wrong then asked if I wanted to order the parts. I paid him for parts and labor incase I wasn't going to be there later on so he could just return and do the job without me present . After having some issue getting hold of George he called me back and let me know he had been gone a couple days but that he could come on New Year's Day and finish the repair . He kept his word and showed up New Year's Day near the evening and had everything working on her fridge within an hour or less. Now my mother in law has a working ice maker and water again thanks to this company. Everything George did was neat and clean and he was mannerly the entire process.

These guys are goofs, Don't even try contacting them. They…read moredon't answer the phone or return your calls. They must owe money to a lot of folks.

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

A very knowledgable and professional technician arrived at the time scheduled and diagnosed the…read moreproblem with our LG washer. He promptly replaced the pump and checked the machine for leaks. The repair bill was itemized and the price was very reasonable.

Very friendly and punctual staff. I purchased a washer and dryer set and delivery and installation…read morehappened right on time the next day. Mr. Santos is very helpful and clearly cares about his clients. 90 day warranties and free deliveries/installations are definitely a plus! I couldn't recommend this business more.

Needed help with my refrigerator, since it was making a horrible noise. I called on a Saturday…read moreright before they're scheduled to close and Gary took my call. Was extremely generous with his assistance and gave me a tutorial on the issues that might be causing noise. He was scheduled to come out to repair on Monday, however his recommendations he provided on Saturday took care of problem. Extremely responsive and very customer focused. They're my go to for any type of appliance repair.

I called Gary to see if he had a part for my Microwave. He did not have the part but he gave me…read moreseveral numbers to try for other businesses that I might try. He is a straight shooter and I will trust him in the future with any other repairs that I might need. I have been a Troubleshooter for over 40 years and I can size up another technician pretty quick just by having a conversation. This man is honest and knows what he is talking about. I highly reccomend him if you need something repaired. Have a great day!!!!!!!!!!!!!!

Crook. Said he would fix something in the dish washer, said it was one thing. ordered part, problem…read morewas not fixed. Said it must be another part. Came back put back my old parts. haven't heard, won't answer my calls.

I have had a very experience with this company, HAROLD MAY came to my home 3 months ago to replace…read morea dryer timer on my dryer he ordered the wrong part and therefore told me it was going to be an extra charge for ordering the wrong part in which I in turn told him I wasn't paying no more money for a mistake he had made I then proceeded to ask him for a refund due to him trying to charge me more. long story short I have called him text him to no avail. 3 months later I'm still waiting on my refund. please DO NOT do business with this man he is a crook!! I will take action !!

Knowledgeable and responsive. Was able to get me on schedule right away…read more Our machine is now up and running again.

Mr. Ignacio Salas picked up my washing machine on April 28 to repair it. He initially promised to…read morereturn it within two days, but that did not happen. On May 1, he informed me that it would be ready on May 5. My brother took the day off from work to wait for the delivery, but Mr. Salas never delivered the washing machine. He then told my brother it would be ready on May 8, but I still did not receive it. Mr. Salas later stated that he would deliver it on May 13, yet again it was not returned. Finally, on May 14, a friend of mine had to go personally pick it up from Mr. Salas. Throughout this entire process, Mr. Salas never communicated with me directly. We were the ones constantly having to contact and look for him regarding the status of my washing machine. Ignacio Salas 915 207-3531.