Brought my grandpuppy, Daisy, in after she yoinked a whole Costco oatmeal raisin cookie…read more Got her and my daughter right over to VEC, knowing that raisins (& grapes) can be deadly to dogs. She was triaged immediately by the kindest, caring staff. Will need blood panels done for the next 2 days to insure that her renal numbers remain normal. Thank You, Each and every one of you for taking such good care of our precious girl! You will always have a place in our hearts! It was one expensive cookie!

Oreo, my precious 7 yr cat, ate a small crocheted toy. Once we read that ingesting yarn was life…read morethreatening and could require surgery unless it was vomited out, we didn't bother with his regular vet and rushed him to VEG. We completed the online checkin enroute and when we got to the clinic, they were expecting us and right away got us a room and Oreo was treated in a fast, efficient, and caring professional way. From the receiving staff to the doctor(s) Oreo got the best care. Best of all, they successfully induced vomiting in a few minutes and avoided the worst case scenario! Their prices are fair and commensurate with the great quality of service they provided. The clinic itself was clean, modern, and spacious. Thank you, staff at VEG from Oreo and her loved ones!!

In October, we had an after-hours emergency with our labrador whose back legs were not functioning…read more Upon arrival, I immediately went to the front desk where I was greeted promptly. I explained our dog's situation and a couple of technicians grabbed a cart to assist me with transporting my large dog into the facility. They quickly evaluated her and made sure that not only was my dog comfortable, but that I was comfortable as well. The emergency room techs were very attentive to my dog. They were constantly checking on her while we waited for her to be examined. After they conducted the initial exam, they proceeded to run tests. They went above and beyond by asking me if I would like to watch from the window while they took x-rays and blood to ensure that my dog was at ease. After the exams and tests were completed, the doctor explained in great detail what had taken place. They informed me that my dog had a stroke and recommended that she be seen by a neurologist. The doctor went above and beyond by proceeding to call local neurologists and place a referral for my dog. The attentiveness and time the facility spent taking care of my dog were exceptional. I was beyond impressed with Veterinary Emergency Group (VEG) of Redmond and I would highly recommend this location for care of animals in an emergency.

The folks here are great!…read more I have a dachshund who we suspected had early symptoms of IVDD and wanted to get him seen just in case. The real con here was how long we took to get seen. I understood the need to prioritize urgent/emergent needs which is why I didn't dock too much but we really didn't get checked on for like three and a half hours. When we were seen, the staff were polite kind and prescribed medication to help him with discomfort while we waited to see our standard vet. The cost wasn't too bad either, around $300 for the eval plus three medications. Would definitely be back here in case of emergency.

We had an excellent experience with this emergency vet when our dog Patty was throwing up…read morerepeatedly. From the moment we arrived, the staff was caring, attentive, and calm, which made a stressful situation much easier to handle. Communication was outstanding throughout the entire visit -- they explained what was happening, what they were doing, and what to expect every step of the way. We especially appreciated that they not only allowed us to stay with Patty, but actively encouraged us to lightly participate to help ease her discomfort. That meant a lot to us as pet owners. The facility itself was clean, organized, and well-run, which added to our confidence in the care Patty was receiving. They seemed to work well as a team and it was clear that everyone genuinely cared about her well-being. We're incredibly grateful for the compassionate, high-quality care they provided and would absolutely recommend this emergency vet to anyone in need.

We received incredible care from Dr. Partnow and her team for our pup with several different issues…read morehappening simultaneously. She was such a good listener, and her entire team really followed the thread of these many and are connected conditions, and how to arrive at a recommendation that made the most sense for our girl. She was so thorough and explaining the pros and cons of different choices, and presented such an evidence based approach to the ways that we could consider next steps. Our puff scout is very rambunctious, and the team exuded so much love and kindness for her the entire time she was there. It was scary to put her under anesthesia, but the skill and knowledge of this team made it so much easier. So grateful for their team who helped get us the answers and care plan we needed for our pup. Dr. Partnow is one of a kind. A note on the facility overall, it is so clean and comfortable. I had to bring our other dog with us to the appointment, because she's anxious to be left behind, and the front desk showered her with treats, and even make sure that we had extra water in the room. It's amazing to be at a vet facility that so unabashedly loves the animals, and the culture is so strong here!

So thankful for VEG and the prompt and compassionate care they gave our dog, Penny. The doctor…read morewalked me through all of our options and took amazing and gentle care of our girl in her last moments. When it was time to say goodbye we were taken to a private room so we could spend as much time as we needed together. They made sure it was a peaceful passing for Penny, but also regularly checked in on me and explained everything kindly and thoroughly. I would like to especially shout out Ashton, who was kind enough to make Penny a beautiful plate of sweets and even shared her own piece of pie. It was so helpful to be around such a caring individual at the worst moment of my life. We had taken Penny in once before, and my husband and I both appreciated the set up of the clinic - you can see your animal being cared for and be with them every second. We didn't ever stay overnight with Penny during a hospitalization, but what an amazing thing to be able to be with them the whole time. Other emergency vets aren't like that. Thank you, VEG!

The team at VEG were delightful. Great communication, from triage to checkout. My kitty has…read moresensitive skin, which comes with irritation from every little thing. She had been scratching around her eyes, and had developed some scratches that were inflamed. Ultimately, she was prescribed antibiotics, with a proposed eye dye. The medical director was my treating vet, and she explained why the eye dye was suggested, but not required. In an expensive time, I'm very appreciative that they didn't push for an unnecessary test. She and the team all had great bedside manner. Yes, the wait was a bit long, but it wasn't through any fault of the staff; multiple stat cases had come in and understandably, skin irritation wasn't at the top of the to-do list. Also, they did let me know up front that it would be a bit of a wait, so again, good communication. While I hope I never have to take my baby into an emergency vet, I would definitely come back to VEG.

I took my dog here recently and I just gotta say -- this place is really great. It's an emergency…read moreand specialty vet hospital that's open 24/7, so when my pup suddenly got real sick in the middle of the night, I didn't have to worry about where to go. The staff was super caring and professional. They explained everything clearly, didn't rush me, and really made sure I understood what was going on with my pet. Even when things were stressful, they stayed calm and supportive. Other vets I've been to make you feel like a number, but here they treated us like real people and real patients. The waiting area felt comfortable and they kept me updated while they worked -- that made a big difference when you're anxious about your animal. I appreciated their transparency about costs and the care options too. Overall it felt like a place that truly cares about pets and their owners. Highly recommend Timberline if your pet needs urgent or advanced care. They made a tough situation much easier.

Not all emergency vets are equal. Great experience at Timberline with our sick dog. Service was…read moreexcellent and compassionate from the reception, tech, and Dr. Bailey who saw Juneau. Bailey did a thorough exam and offered a different explanation for symptoms then we received. We will have to wait on test results, but I highly recommend the clinic. The clinic is clean, the waiting room comfortable, easy to access bathroom (took my dog in with me), and free coffee and hot chocolate.

I have never experienced such empathetic, expert care at a veterinary clinic. My fluffy heart was…read moreinjured and I was terrified. Pilchuck Vet hospital got us in immediately, and the entire team was peaceful, confident, and genuinely compassionate. They didn't just follow steps -- they were fully present and attentive to everything happening in real time. They sent us home with a clear care plan and medication, and within 24 hours my little Simon is visibly healing. I'm deeply grateful for the team. They cared for both of us.

Dear Pet Owners, I…read moreturned 10-years-old 2 days after Christmas, and I had been begging my parents for a puppy. I was so excited when I woke up on my birthday to a doggy licking my face. I ended up naming my new puppy "Pepper" and she was a small black dog with a white chin and white paws. My parents were told that she was a little over 8 weeks old. After 1 week, we noticed Pepper wasn't eating much, so daddy called Pilchuck to see if he could get her in for a visit the same day? They told him yes and said he had to give them money over the phone and told him to bring her there at 9:30am. I had school that day, but I knew my daddy would take good care of her. When he brought her there, they made him sit in his car with Pepper because they told him she might be really sick with something called Parvo. After waiting 45 minutes, they came out and got Pepper and they were wearing suits that looked like they worked with scary stuff. When they took Pepper into the room, they tried to take blood from her, but the lady didn't know how to take blood. She put something into Pepper's mouth, and that made her start to puke. That lady then made another lady come in to help take blood and they finally got some. When the vet came back in the room, she told my daddy that Pepper didn't have Parvo, but that her sugar levels were low and she needed medicine. Then they said they needed to run a bunch of tests on her that would cost $3,200-$4,200. Daddy said he didn't have that much money, and they asked how much he had? He said $1,500 and they said they could make her better with that much money, but she would have to stay for the day. When I got home from school, Mommy told me that Pepper wasn't feeling good and that she stayed at the vet for the day to give her medicine so she would feel better. Nobody called my parents until 5:30 that night to say that Pepper wasn't feeling better and that they wanted more money. My daddy asked what was wrong with Pepper and they told him that because he wouldn't give them more money, they wouldn't do any tests to see what was wrong. When he said he didn't have a bunch of money, the doctor told him that he should make Pepper go to sleep for forever. Daddy asked what they needed to get her feeling better and they said they would call back. At 9:30pm that night, my daddy finally got a message that said Pepper's overnight care started at 9pm and he had to give them money to keep her for a sleepover. This made my daddy confused because they never called to even ask if she could sleep over. At 9am, the vet called and said Daddy was trying to avoid them and not pay for Pepper's sleepover. After they made my daddy give them $567 more, they told him that she was doing much better. They said that she could go home, but she needed extra care because she was younger than what we were told. They said she was about 5 weeks old and she didn't know how to eat food yet, and that's why she wasn't feeling good. Even though I didn't like this idea, my parents thought it would be good to keep Pepper at the vet for the day. Finally, at 7pm, my daddy went to Pilchuck to pick up Pepper and he stayed there for over 45 minutes to make sure he knew all he needed to do. Before he left, he told the doctor about me and said he did not want to bring Pepper home yet if she wasn't feeling better. He even asked the lady if she had any kids and if this was her dog, would she bring her home? She said she had a daughter, and would bring Pepper home. I think he just wanted to know if her kids would be good with a puppy like I am? Pepper finally got home at 8:30. I knew Pepper would be happy because my mommy was going to help me take care of her. When we took Pepper out of her blankie, she had a bandage around her neck and 2 bald spots on her legs. They said she needed food and medicine every 4 hours. By 3am, Pepper wasn't moving around very much, she just acted like she was very tired and just went limp when mommy tried to feed her. She told my daddy to call the vet. When daddy called them, he said my mommy was in the car on her way, and they said he had to give them money over the phone. He reminded them that he didn't have a lot of money and they told him to get a new credit card to pay before they would help Pepper and then they hung up on him. Right after that they called him back and said that Pepper was not allowed to go there because the dr. was busy. So, he called mommy to come back home. When I woke up in the morning, I could hear my mommy crying and my daddy walked into my room and told me that Pepper had died when I was asleep. I thought that people that wanted to be a vet did it because they love animals, not because they love the money that animals make them. If you have a pet that you really love, even if you have had them for 1 minute or 100 years, please do not take them to this vet. If they are okay with a puppy dying and a kid like me being sad, they will not care about your fur babies. From, Hadley

Hailey really helped me today. Sadly, my doggie past away. Having Hailey available to support me,…read moreto walk me through my service options, to be gracious, and emphasize... this meant a lot to me and made things easier. I appreciate it. That's why I would recommend Animal Medical Center.

Dr Hopping was the best person in the world to give me the worst possible news. So thankful for all…read morethe wonderful care we got today from everyone.

Effective in curing the symptom: 2/5 Customer service: 5/5…read morePrice: I have insurance, so I won't discuss it here. My cat extensively vomited yellow liquid and showed signs of lethargy. My first visit to the vet was quite concerning. My cat hadn't eaten or used the litter box for 12 hours since vomited, so I brought him in. They recommended an anti-nausea shot and IV fluids. When my cat was returned, I noticed blood spots on the technician's nose. He denied my cat bled, but another technician later confirmed he did bleed a little. Why would the first technician lie? Second visit: 12 hours later, I brought my cat back because he wasn't getting any better. It was almost midnight, and they told us we'd have to wait 2 to 4 hours for an X-ray. My cat also got another fluid injection while we waited, plus some sedative for the scan. Hours later, the vet said there was some unidentifiable object in his middle abdomen that wasn't blocking anything, and he had a really low white blood cell count and a fever. It was almost 1 AM, and everyone was exhausted, but the way the vet explained things made me so worried, especially when he brought up pancreatitis. I wish he could've just said it simply so I could understand and not freak out so much. My cat was sent home again, with antibiotics for the fever and another 12 hours of monitoring.. My poor cat was so stressed and scared after his visit, he even hid when we got home and peed himself! I can't imagine what he went through or saw behind those closed doors, it was so unnecessarily stressful for everyone. Thankfully, he used his litter box and ate a little later that night.

I pray that you never need a veterinary oncologist, dear Yelp reader, but if you do, there is no…read moreone I would trust more than Dr. Koshino and the staff at Bellevue Veterinary Emergency & Speciality. We are the crazy dog parents who ask a million questions and we found the staff that helped us, especially the front desk staff and Nina the vet tech, were always kind and caring. Dr. Koshino walked us through every option and was there for us through good news and bad. We didn't get the miracle we hoped for, but we have comfort knowing we did the best we could by our sweet girl. When it came time to talk about quality of life and make some tough decisions, Dr. Koshino was patient and knowledgeable. I have nothing but nice things to say about Dr. Koshino and Bellevue Veterinary Emergency and Speciality, and, I hope I never need to see them again. Cancer sucks.

They were able to triage and see my pup quickly and all the staff were very kind and helpful on my…read moreoptions! Thank you VEG

As soon as we walked in with our grandfur we were greeted, asked what was needed, and they took us…read morein right away. I love the open concept of this vet ER. We were there for 8 hours. We are fur sitting our daughters senior baby boy while she's out of state. On our watch, he got a hold of grandpas 68% Peruvian dark chocolate he forgot he left on his food tray. While no one was looking Shostakovich sniffed it out. And of course ate it. Although he's deaf, somewhat not able to see very well due to cataracts, and multiple health issues, he seems to find the chocolate stashes when he stays with us. His littler mate brother who actually lives with us never does. This is Shostakovich third time doing this. And we make sure to scour the place of chocolate before he comes over. Apparently not good enough. This time around we didn't even contact poison control, we drive at fast as we can to VEG er. We didn't want anything to happy while on our watch. So induce vomiting, checking vitals, since he is a high risk dog, who is going in 15 years old, high heart rate, and high BP, Dr. Shaw and poison control felt it was necessary to monitor Shostakovich overnight. So next morning after six hours of monitoring Shosta was released. We are still making sure he's ok since he had Gastro issues as well. Bit due to the chocolate, it was a separate issue he already had, but per our daughters request they tested him for it. Our daughter paid that portion of the bill. Our bill for the chocolate incident was 2300.00 yes it very high. But since it's on our watch we didn't want to have our daughter pay, the bill she had to pay for testing was about 1800.00 So whoever is reading this...get pet insurance! Our daughter has spent thousands and thousands of dollars due to his health. People say just put him down. We say, that's not an option. Even though he's a senior dog, he runs around like he's a puppy still, he's happy, doesn't show signs of pain. He's a little stinker for always getting trouble since he was born the runt of the litter, and grew double the size of his brother. But has more health issues than his brother. But unless doctors say otherwise, he will get loved until it's time. So thanks Dr. Shaw and staff for taking care of our grandfur Shostakovich. Also, their facility is way larger than others we've been to. We live closer to others, but we didn't mind the 20 minute drive. Plus after being there all night we finally got to eat dinner at midnight. It's nice that this place is not too far from the only Del Taco in the state.

We had a scary emergency with our boy Teddy and didn't even know where to begin or who to call when…read moreour vet wasn't open. We called in the late evening on a Saturday night and drove almost an hour to find such caring compassionate people at Pet Emergency Center. We had a good wait of course bc it was after a holiday but we waited comfortably in our car where they offered to come and get us when it was time. They let us know ahead of costs so we wouldn't be shocked. The compassion and care by the incredible intake nurse was so needed after our last experience with a vet was so heartbreaking, we left without our dog. We are grateful for this incredible team and express our deepest of thanks!

Took my dog there for leg injury after hours. Vet walked in the room and stated she wish she could…read morequit, that she was tired!! RED FLAG! They did x-rays and administered pain meds. The VETz TECH female came in with more pain meds. I questioned why is she giving my dog more! She stated doctor told her to. She left the room and l heard loudly per the female vet, You didn't give her extra medicine?? She said , Yes, you told me too! She's yelling outside the door...that was supposed to go home with the owner!! I confronted the Vet..."you overdosed my dog!!" She replied, She probably will be ok!? " I immediately called my Vet Tech friend. She said, you better know CPR!! At 2am, l was administering CPR and praying to God!! I had just lost my husband!! Please take your animal elsewhere! Horrible experience!!