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    Cascade Animal Clinic

    4.1 (68 reviews)
    Open 8:00 am - 6:00 pm

    Services - Cascade Animal Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Cascade Animal Clinic Photos

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    Liquid/gel was filled less than bottom quarter inch of bottle.
    Tiffany G.

    I'm very disappointed in the lack of communication and care that I've received at Cascade. We are kind customers. I understand the vet world is understaffed everywhere right now so we do extend those graces. We were charged $50 for an ear Rx that had less than 1/4 a bottle filled. I found this disconcerting since the instructions from Dr. Maize was to continue for two weeks. We called 3 hours after we got home to report that their did not look enough medicine to last that long and inquire about how to proceed. After speaking with numerous office staff and even Dr. Ball no one could answer if I had a defective bottle or if I should just stop the medication as soon as it runs out. I was supposed to receive a call back but never did from Dr. Maize and she is not in the office a normal Monday through Friday. Dr. Ball approved a refill which would have been okay although it should technically not have been a refill since our bottle was not full to begin with. Dr. Ball wanted to charge another $50 for the medication which was not right. I would like to give kudos to the kind office staff, Mary and to the office manager, Shelly who treated me with respect and had to listen to my long tale. I was not trying to get a free bottle of medicine and I was not angry at anybody I was just hoping for some understanding and clarification about medication volume and what to do if we ran out. I did not receive that from any of the vets. I know 15g is not a lot but the fact that the bottle was practically empty was disconcerting and it would have been great to get some guidance on this. We are also still waiting for test results that were originally supposed to be back in a week. Again, I understand with the pandemic everything takes longer but I was concerned that she was not getting better and were we on the right course if we did not have a diagnosis for her coughing and choking. After leaving a message asking for the vet to call us back and talk us through it we again did not get any further consultation or call back. At the time of this review they are still requesting no contact and no entry into the clinic.

    Our Greyhound, Chief!
    Jacob W.

    My wife and I have been taking our pets here for the last few years and we could not be happier with all of the work that they've done. Like all of you: our pets mean the world to us, so finding the best care possible for their health is obviously a major priority. Last week our pup needed to get a dental procedure that required anesthesia. Greyhounds are known to have issues with anesthesia due to their low body fat, so we had been putting this procedure off for a while due to our worry about this. We asked Doctor Ball what she thought about Chief being put under anesthesia, and she gave us an empathetic, understanding and a clearly very-experienced explanation for the advancements that have been made with greyhound care, and she made us feel much better about the situation. She's certainly the most well-researched and intelligent veterinarians we've ever encountered. We could not feel better knowing that she's taking care of our pets. Chief got the operation, which went off without a hitch and came in at a much more manageable price than we guessed it would have. If you've had a pet get a dental procedure before, you probably know that they almost always "find another problem that requires multiple extractions". But that isn't how Cascade rolls. Doctor Ball kept us posted/relieved throughout the entire day, and let us know that his teeth looked better than we expected they would be going into the procedure and required no extra operations/medicine/time. The entire staff was also great, as they always are, as well. You can tell they care about every pet that the clinic sees. They call to check in on the pet after every procedure. This is how great Cascade's staff is: our pup once had a pretty bad spill/did the splits on a slick floor (assumably hurt some ligaments and muscles). Ever since he's been weird about transparent floors, so much so that if his paws slip on the floor, he won't walk on it at all. Cascade's staff lays out rugs for Chief every time he visits the clinic so that he doesn't become too scared to enter the office or require pushing. My wife and I feel very, very blessed to have such an incredible vet for our pets so close to home. Thank you Cascade Animal Clinic

    Lola after her dental surgery

    From the moment I called to schedule an appointment to the follow up after my dog's surgery, Cascade Animal Clinic has been amazing. I took my dog there for a dental cleaning and abstractions and initial appointment was wonderful. The techs were friendly and helpful. The doctor spent a significant amount of time with me and asked the right questions and really listened and my dog was very comfortable with him from the start. I was happily surprised the blood work was run in house and the doctor called me just a short time later. I've worked at two large animal hospitals and I've seen how things work being on both sides and this place is awesome. I highly recommend Cascade Animal Hospital.

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    5 months ago

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    1 month ago

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    5 months ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Very kind staff that provides cost amounts and options ahead of time. The office is clean and great with animals.

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    2 years ago

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    4 years ago

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    2 years ago

    Great office, friendly staff. Website is very helpful w recommendations for specific pet care.

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Excellent care for my dog and cats. I am very pleased with clear explanations about treatment.

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    4 years ago

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    7 years ago

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    8 years ago

    The staff and Veterinarians are friendly and knowledgeable. The fees for a check-up or an emergency visit are reasonable.

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    14 years ago

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    11 years ago

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    7 years ago

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    Ask the Community - Cascade Animal Clinic

    Review Highlights - Cascade Animal Clinic

    Buchholz also said that since they didn't do anything (what?) I wouldn't be charged for this visit.

    Mentioned in 4 reviews

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    Cascade Animal Clinic - vet - Updated May 2026

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