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    Maymuna 13

    1.0 (2 reviews)
    Open Open 24 hours

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    Centinela Hospital Medical Center - Some comforts while away from home like tv

    Centinela Hospital Medical Center

    2.0(451 reviews)
    2.4 mi

    Erica RN TELEMETRY(dayshift) who started my IV with humor, patience , and expertise because I…read moreabsolutely refuse to have it in my hand I have lived in the Los Angeles area for years and have heard quite a few unpleasant things about Centinella Hospital. When my doctor wanted me to go to Centinella ER because that's where he would see me for a procedure I was hesitant. I was admitted to the hospital and I must say I have been pleasantly surprised as I have received excellent care. All the staff has been professional and kind.

    My mother was brought to Centinela Hospital through the ER and admitted for a blocked artery that…read morerequired surgery. From that point forward, the care and communication were unacceptable. The physician never contacted me--her designated proxy and caregiver--before or after the procedure. After surgery, no one explained how the operation went or what the ongoing plan of care would be. On every visit I had to specifically request that the doctor call me; those calls never happened. After two to three days of visiting, most of the nurses still seemed unaware of her actual condition or that she has dementia. They repeatedly said she was "not communicating," even though I had already told them she is hard of hearing in addition to having dementia. Basic information about her was not being passed on or acted upon. It felt as though nothing would move forward unless I constantly asked questions and pushed. Staff frequently shifted responsibility to someone else. The overall experience was far below any reasonable standard of patient care. I requested a transfer, and that process became its own ordeal. Case manager Cherylle showed zero people skills. She was rude, arrogant, and acted as if she did not want to do her job. Doctors Ayala, Acharya, and Matthew Hasso were equally difficult to reach, uncommunicative, and, in my experience, dishonest and disrespectful toward the family. I cannot recommend this hospital. The combination of poor communication, lack of continuity of information about a dementia patient, and unprofessional behavior from both nursing/case-management staff and the physicians named above made an already stressful situation significantly worse. Families should be prepared to advocate aggressively or seek care elsewhere if possible.

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    Maymuna 13 - halfwayhouses - Updated August 2026

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