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Services - Luxe Recovery

Individual therapy

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3 years ago

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3 years ago

The staff are very professional. The environment is safe and clean. Would recommend this place.

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Ask the Community - Luxe Recovery

I am at the end of my rope I hve lost my husband and my only child was murdered a year ago next Monday I need detox treatment or I will die. So the real question is how much does your detox treatment cost? In monetary terms what is my life worth?

Hello Rose, I'm so sorry to hear about the tremendous loss you've experienced. I can't imagine the pain you're going through. It sounds like you really need support right now, and reaching out for detox treatment is an important step. We accept most… Read more

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Review Highlights - Luxe Recovery

Thank you Ruben, Arthur, Jason and Frank, you are all so wonderful !!

Mentioned in 4 reviews

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Concierge MD LA

Concierge MD LA

4.3(70 reviews)
4.6 miWindsor Square

I called up this company, and I was told that I would be able to have a nurse tonight for a…read moreketamine.Intravenous treatment. The gentleman I spoke to said he was reaching out to the nurse in the area, and that I would have someone here by six or seven. I received an intake form to fill out and I did. A while later, I get an email saying, oh, we could try to book you for this coming friday. I called their office and I was told that they almost never book for the same day. After reaching out to the nurse again, they said that she had no availability until friday. What a total screw up on the part of the person I initially spoke to. I don't think they have any idea what they were doing.And the person who said that?They would give me the refund and apologized could barely speak english and sounded like she was about thirteen years old. I would absolutely not recommend this company for anybody for anything.At all. Total total incompetence.

They literally STOLE my $$$$$ I didn't have any idea until I…read morewas told. I ordered NOTHING. They have you put cc info in before you find out how much because the price they advertised was completely different to the price they showed me once I began the process. As soon as I saw the price I backed all the way out and did NOT order. Then I get a text saying I should Finnish my intake form. I told them I do not wish to purchase from them. I was then told my $$ would be refunded within 5 to 7 days. I don't even know how much they took because I did NOT place an order.

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Concierge MD LA
Concierge MD LA
Concierge MD LA

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Silver Lake Psychology - A room in one of our Silver Lake, Los Angeles locations: 2301 Hyperion Ave Suite A ​90027

Silver Lake Psychology

2.0(66 reviews)
1.3 miLos Feliz

Silver Lake Psychology is a scam and is a fraud…read more Keep looking. We need care during stressful times. This business will stress you out. No phones with providers, malpractice from therapists, fraudulent billing, no reply only emailing. Protect yourself from this unethical business.

I had previously used Silverlake psychology in 2023 and was matched with a great therapist…read more Unfortunately, as all the good ones do, she left the agency and no longer accepted my insurance. After some time away from therapy, I was dealing with some personal issues and sought out services again. My experience this time was completely different. The intake coordinator Carol seemed to be frustrated when I asked for an Asian female. I was matched with an Asian male. I was open and willing to give it a chance. She also misspelled my name over the phone and I corrected her. When I went in to set up my account, it was spelled wrong again. She also sent me an email with the therapist's name and his last name was spelled wrong. In the first minutes of my session with the new therapist Jonathan, he informed me he was an associate and then tried to explain to me what that was. To be clear, I work in the field and am an MSW. I understand licensing requirements. An Associate is not a licensed clinician, but someone working towards their license who has NOT completed all their 3000 supervised clinical hours or passed the CA licensing exam. Essentially they are interns being supervised towards their licensing. This is extremely frustrating as this was never disclosed to me. He seemed to put the responsibility on me stating I should have asked for someone licensed during the intake process. In all the years I have utilized therapy agency services, I have never once had to ask for someone licensed, it is expected. After spending 10 minutes of him asking what I wanted in a therapist, he indicated he would contact the intake coordinator and ended the session. At no point did he state I would be charged a cancelation fee. Fast forward, they weren't able to find me another therapist, fine, but then I was billed $50 instead of my $25 copay. When I tried to speak with billing, they refuse to actually speak to me on the phone and sent me a generic email stating I was charged $50 (the max allowed monthly on the card I was forced to put down in advance in order to attend a session) and I owed another $50 because I was charged a no show/cancellation fee of $100. Even though I provided a response explaining what had happened, I got crickets. These are shady practices. It seems this agency has expanded since I first used them and with expansion comes poor customer service and them utilizing therapists who are not licensed. If you decide to proceed with them, I would make sure whomever you are set up with has the proper credentials because they will not disclose this to you fully during intake and you will be the one having to pay the costs regardless

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Silver Lake Psychology - A room in one of our Silver Lake, Los Angeles locations: 2301 Hyperion Ave Suite A ​90027

A room in one of our Silver Lake, Los Angeles locations: 2301 Hyperion Ave Suite A ​90027

Silver Lake Psychology - A room in one of our Silver Lake, Los Angeles locations - 2301 Hyperion Ave Suite A ​90027

A room in one of our Silver Lake, Los Angeles locations - 2301 Hyperion Ave Suite A ​90027

Silver Lake Psychology - The waiting room in one of our Silver Lake, Los Angeles locations: 2301 Hyperion Ave Suite A ​90027

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The waiting room in one of our Silver Lake, Los Angeles locations: 2301 Hyperion Ave Suite A ​90027

Luxe Recovery - rehabilitation_center - Updated May 2026

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