I cannot say enough positive things about Stephanie and this group. She has gone above and beyond…read morein every single way as my pelvic floor therapist. She really takes the time to listen to all of my very complex medical issues (believe me, it's a lot) and is extremely empathetic and reassuring. She is at the top of her craft not only in Los Angeles but in the country. If you have pelvic floor issues I would not hesitate going to see her. The sessions can be a bit expensive, but her staff helps me submit a superbill for each session in an auto-generated PDF and I'm working to get reimbursements through my insurance since she gave the proper codes, etc. I would highly recommend this practice - pelvic floor issues are no joke and they have the best professionals you can find.

I've left messages and sent email inquiries. I get an automated response they will be in touch…read more Nothing happens from there. I can only guess that they're booked solid because of their book Pelvic Pain Explained.

My husband's serious health conditions have taken us to several facilities over the years. This one…read moreis better than most. Pros: They are well-staffed with genuinely good people. Excellent PT, mostly attentive nurses, and CNAs. Special acknowledgement to Maria, both Mohammeds, Elizabeth, and Andrea, to name a few, although there were many. The location and parking are good, very good PT, good food, an overall positive, friendly environment. One notable trait, no matter who I asked for anything, coffee cup, a towel, etc. they stopped what they were doing and took me to it. Trust me, unusual! Cons: The night crew leaves a lot of room for improvement. If you're close to your loved one, you'll want to stay with them at night. Or very nearby. The bed alarms are constant and are rarely responded to quickly. It was torture for my disabled husband. I will say they were accommodating about needing different roommates. It was just a hassle and many tormented nights because of it. This would be our first choice if we require it again.

All I have to say is not but great things about Brentwood Healthcare. It was my first time having…read moremy mom at a home health Nursing Facility and this is the only place where they care and look after your loved one. The nurses were very sweet, attentive, take their job serious. I felt as if it was their own loved one. The PT was top notch my mom was already standing up after almost not getting up in 3 months at the hospital. Everyone from admissions, case management, PT, OT, CNA, medicine nurses, nurses supervisors. I would recommend anyone who has a loved one needing a care Nursing Facility to Brentwood Healthcare. Oh, most importantly this Facility was always spotless. Thank you Marsha, Tara, Tamara, Jessica, Leslie, Victoria, Ian, Lupe, Ashley and all thr staff! Oh her roommate Irma was the sweetest! Thank you Brentwood Healthcare.

I highly recommend placing your loved one here especially with all that's going on in nursing…read morehomes. The staff are like family and work together as a team to ensure piece of mind and safety. I'm here due severe weakness from lying down while sick. I receive OT/PT 5 days and they make it fun. I get a true work out, good food according to Dr.'s instructions. Late night healthy snack for those who fall asleep late. This is the most patient and professional staff I've seen that work 24/7 without a drop of laziness while some facilities are known for sleeping. If I ring my call button at night someone is there right away. I personally rate SMHC 6 if the system would allow me but it only goes to 5 stars. Thank you team! Vanessa Forte

My close friend's 91 year old nana fell and had to have hip surgery…read more I've come to visit her several times and she loves the care she's been getting here. She loves her nurse, the food and she's very happy. When she did research on recovery places this one came the highest rated for her insurance. Nana keeps saying she's surprised at how quiet it is here. We are very happy with the people here and the care she's getting. They all deserve recognition. Thanks for taking care of Nana and yes the office experience is excellent.

Filthy. Had the displeasure of being neighbors of one of their homes and they were horrific to say…read morethe least. This company leases homes in residential neighborhoods but does not upkeep or maintain the house in the slightest. Never did I see a gardener- it really lowers the morale and property value of the neighborhood. Staff shady and weird. Loud altercations. Gosh forbid they ever quietly unload groceries without yelling that can be heard throughout the block. Shady people coming and going at all hours!

Nice house and amenities but horrible therapy. My son did not gain a single thing from being there…read morefor 3 months. I would look for a place with more intensive one on one and group therapy.

For the 2nd time in 7 months I found myself back at Ocean Pointe following hip replacement surgery…read more I was there for a month and the care I received was SUPURB. Physical therapy with Steve, Celeste and the beautiful Lacy was fantastic; my favorite part of the day. And Oscar's food was very good. Five Stars for Ocean Pointe.

My husband was there for a month and it was such a bad experience. i brought him home as he was…read moredeclining so fast being left in bed for 23 hours a day and on the weekend for up to 72 hours. He needed assistance to use the bathroom and it often took up to 2hours for him to get help. He was miserable there. When I had questions or concerns for staff it usually took several days for a response. To add to this nightmare, upon his discharge in January 2024 I was told that his stay was covered by his Medicare and insurance. 15 months later I received a large bill. It they had been on top of it at the top of discharge I could have started his long term care then. Now they won't accept it and i am responsible for they payment.

The staff is overworked and domineering. The accommodations are very dirty--I'm talking about…read morebedbugs! Arguments and vulgar language are the norm. We are forced to attend meetings even if they don't apply to us. Is a heart attack the same as diabetes? The so-called "vibe" of the place seems to depend on how much you contribute around the house. I paid to be there, and they received $3,000 for my enrollment. Don't fall for the "Be grateful" line; Claire Matrix you have have failed me. I believe these rehabs exploit the challenges of alcohol and drug addiction. However, there is hope, and it's free. I recommend reading the Big Book of AA and focusing on helping others! Godspeed to you!

Daniel is my goto guy for pick up.. he even remembered my name ... love this store, everyone is…read morefriendly and helpful ...

This place administratively discharged my daughter after a week. And gave me 2 hours to come get…read moreher even though I live 2 hours away. And if I didn't they would be calling CPS and the cops. They also never gave me a discharge summary or any documentation. The staff there have not returned calls, emails, or texts. Very unprofessional.

This review is entirely about the financial practices at Paradigm/Altior. Do believe all the other…read morereviews about the difficulty in getting your pre-payments refunded after reconciling with your insurance company. It was 5 months after discharge for all the insurance claims to be properly submitted (two claims needed to be resubmitted multiple times) and our refund processed. Paradigm did require an amount equal to our Annual Max Out of Pocket up front since the stay included January 1. The care our child received was good. We felt they were safe and well cared for. If the child is willing to do the work, the program can be helpful.

I have been here for quite a while now recovering from an injury. Anna the CNA has been a great…read morenurse. The food has gotten significantly better. The Charge nurses are taking good care of me and keep me on schedule with my medications.

Looks can be deceiving. This once was a beautiful, well maintained facility with sufficient staff…read more Not anymore. This place has gone from good to horrible. Nurses are non responsive, except for a couple. No employees anywhere. Call lights go unanswered, if you are lucky enough to have one. Beds inoperable. TVs don't work. Paper towel holders fall and are not rehung - just on the floor. Often out of toliet tissue. The rooms have peeling paint. You can't get a call back from anybody. Patient clothes go missing and are never found or replaced. Constant staff turnover and many of those who stay are very unpleasant. I have signs up regarding my family member's care that no one adheres to. There are only one or two people there I trust and that is not sustainable for care of a family member. I'm so disappointed in how this facility is managed. The quality of care and professionalism has declined. I would not recommend this Rehab Center!

Jose at Launch Centers Mental Health Services in Los Angeles has been absolutely incredible for my…read morefiancée's son. From the very first conversation, Jose stepped in with compassion, knowledge, and a genuine desire to help. During an extremely difficult time as we searched for help for my fiancée's son as he began recovery from addiction, Jose guided us every step of the way. Jose helped place him in an outstanding treatment facility and continues to help us plan the next steps in his recovery journey. What stands out most about Jose is how deeply he cares. Jose is always available, thoughtful, and incredibly supportive, and he treats the families he helps with real kindness and respect. In a time when we felt overwhelmed and unsure where to turn, Jose was there for us at every step. His guidance, patience, and dedication made a life-changing difference for our family. If you or someone you love needs help, I cannot recommend Jose and Launch Centers highly enough. Jose truly feels like an angel who appears when families need help the most.

I am incredibly grateful for Jose. When we didn't know where to turn, he guided us through the…read moredifficult challenges of my son's addiction with compassion and care. He helped place him in a wonderful facility where my son could truly begin to heal and get healthy again. Jose was there for us every step of the way, and his support meant more to our family than words can express. I would highly recommend him to any family who is struggling and doesn't know where to begin.

This is a place that gets a C-. A girl steals a bottle of Ativan and takes it they do nothing, she…read morebribes staff with 1000 to get the bottle of Ativan (they say this is her final straw) ; she goes consistentlt into other patients rooms, using their things in front of the patients eyes but ARC does nothing. bots in the girl"s room ARC does nothing. Girl says the girl that's abusing the program is triggering her trauma - center does nothing. You can get away with anything here. If you want to "complete" treatment but still be a drug addict while you're there - this is the place for you. If you have trauma - they'll blame it "on your degree or socioeconomic circumstances so you arent allowed to be mad" because you are entitled, and drug seekers are more important than you.

ARC is a great place to go for recovery. I have unfortunately been to other facilities and they…read morewere also good, but in my short time with ARC I was able to get more accomplished with insurance and straightening out paperwork than any of the other places. The staff is beyond great, they're helpful and understanding. They're always available to listen, and if you feel something isn't right with you they do not hesitate to reach out to the Dr or if the on duty nurse isn't in your house at night they will call them over. For someone who has not gone through it, when you're detoxing it can feel like you're dying. At ARC most of the staff are also in recovery and that is very helpful knowing they do really understand. Highly recommend giving a call to them if you are even thinking about treatment.