DON'T use their service department!! I promise you won't regret reading this review!! They don't…read morefix your problem, but will charge an arm and a leg!! We are embarrassed that we even recommended them to our travel buddies!!

I brought my camper in with some minor storm damage. It was in the peak of camping season last year…read moreand they told me they could fix it within a week. They kept my camper for over a month and never completed a single repair. I had to pick up my vehicle they turned it from a $1700 repair into nearly $14000 . To make matters worse the service department was run by a very abrasive person for example, while I was standing at the counter one of his employees asked him a question, and he completely rolled his eyes at a technician. It was for these reasons I took my business elsewhere and never return their calls to schedule the work .

Amazing service and expertise! I called and told them my problem, Mark came out the same day with…read moreparts in tow and changed out my converter in a matter of minutes! Highly recommend!!

Great people who desire privacy for there residents in a country setting just outside of town. They…read morealso provide quality workmanship for RV's and camping trailers.

Just need to give a shout out to Christian and Tim! I was on a tight time schedule and they were…read moreable to get the work done on my RV within 24 hours. Christian is very personable and Tim is a very capable service tech. Thank you for such a positive experience.

Brian service manger was amazing! I am from out of state and they helped me with my plumbing…read moreissues!! Truly grateful for such amazing service!

Fast, friendly and family owned. They came to the campground and made repairs to our camper the…read morenext day so we could continue our vacation. This business is above a 5 star!! We would highly recommend!!

We had an air conditioning unit go out while we were traveling from OK to MO. Temps were in the…read morehigh 90's. Jeff worked us into an already packed day that started at 4am. All three mechanics (Jeff, Holt and Tyler) jumped on the job and had us back on the road in under 2 hrs! Can't say enough about this great shop run by great people.

I tried and tried to give them a chance to redeem themselves but it seems like I wanted that more…read morethan they did. I can honestly say this was one of the worst customer service experience I have ever had. I rarely leave reviews but when people are looking to purchase something that is so costly steer clear. I am not local to the area , I found an RV that I wanted more information on and reached out via email. They reached out first thing the next day and we were ready to move forward. I had been in very close contact all day with our sales agent and went as far as submitting a credit app to have them run our credit. It wasn't until after our credit was ran that we got a call saying "oh sorry the camper just sold to someone else"...... 1. Why did you run our credit if someone else already had a credit app in for the same unit 2.Why weren't we informed before taking a ding to our credit that we had no shot. It felt like since we were not there in person we were pushed to the side and completely screwed over. I got a call a few days later from the manager saying how sorry they were, they weren't sure how this happened and they were going to make it right. I wasn't sure how seeing as how the camper we wanted now belonged to someone else but was willing to see what came of it. We continued our search for a different camper and thought we had found one about a month late. I reach out to the sales agent as well as the manager asking how they were going to be able to "make it right" I simply asked what that looked like, through our a few options, to see if I was on the right track or way off base. I would get vague responses and eventually none at all. Once again since I was not there in their face I was pushed to the side and not cared about. Unfortunately good customer service is incredibly hard to come by and from my experience does not exist at this location. If it were me I would go anywhere else.!

Bought a used camper from the Poteau location. I asked multiple questions about the camper and was…read moretold that it was all set for going camping. The salesman either was lying or did not know what he was talking about. The skylight leaked water, refrigerator did not work, canvas in bedroom area was separated from the camper in one area, the converter did not work and the bearings had not been checked as promised. Beware of doing business with these people.

We are full time RVer's and had an issue with our exhaust flange. We called ahead of time to see if…read moreour regular guy in Fort Smith could see us. He was booked up for over a month. He did suggest Jon's and because we trust him we called Jon's . They not only fixed our issue but corrected an electrical issue we had previously had fixed elsewhere but they took the time to clear it up and had it back to us that evening. We are very grateful for the above and beyond job.

they will stack on extra charges for no reason. don't waste your money! I trusted these people to…read moreget me home safe and they scammed me.

The only Grand Design Dealership around! They have a new 14,000 sq. ft. building in Hot Springs…read more Great atmosphere and friendly staff, tons of new and used bumper pulls and fifth wheels to choose from. Definitely recommend this place and will be using this company in the future!

From the owner: Since 1976, Moix RV has been a proud family-owned and operated dealership, built on the principle…read morethat we are, first and foremost, a customer service company that just happens to sell RVs. Our commitment to exceptional service has been recognized by RV Business, naming us a Top 5 RV dealership. We also love fostering our community through our free Camp Moix Camping Club—welcome home, campers!

So during Covid, we, like many others, decided to buy a travel trailer. Wheels was a carrier of the…read morebrand we wanted. We had to order and wait several weeks, but the process was pretty streamlined. When we went to pick it up, financing was simple. We've had our camper 4 years this May 2025, and it's been great. We have a lifetime warranty if we keep up yearly inspections at Wheels, so we go once a year in April and pay the $200 for inspection. Unfortunately, nothing that we've had to repair has ever been covered by the warranty, so I think it's probably a gimmick to get us to keep up yearly inspections. But at least we know what condition our camper is in. We may decide the yearly inspections aren't worth it soon. But wheels is usually very nice and accommodating when we schedule. If you're in the market for a camper, we did have a good experience at Wheels RV. And we love NW Arkansas.

I had my RV winterized. I thought they might help me rehook my camper after I picked it up but no…read more I had to do it myself. Is that normal service? I guess it's ok that they did it the same day but is that good service? Just asking.