I really enjoy going to Napa for my auto needs because I am not really a car guy. The staff has…read morealways shown patience with me to make sure I understand what I need. I have always been greeted with professional courtesy. The new store on Monroe Street to me is a welcome addition to the area. Whatever I need they have always helped me in the right direction for my vehicles. I just perfer going to Napa for my automobiles and their professional advice.

Had a great experience today at AAA on Sylvania. Ryan was very polite and helpful. Made me feel…read morewelcome while I waited on tires to be installed. Also witnessed him help other customers as well while I was waiting and he was just as helpful with them. Definitely recommend!

Fast and friendly service. Got me in and out in under an hour for an oil change. Competitively…read morepriced compared to others in the area for full synthetic.

The car I bought had issues from day 1. They kept my car for over 3 months in order to conveniently…read morenot have to honor any of the "warranty" they claim to have. This is absolutely a lemon lot. You can find a more honorable place to spend your hard earned money.

I had bought a car there about a year and a half ago and I was very happy at first that they found…read morea car that I can buy from them with my low credit but not even 6 months I have had nothing but problems with it and brought it in on 4 separate occasions for similar things wrong with the car and was told it should run just fine overall I am just dissatisfied and am getting the vibe they are just fixing somthing minor on it so it just runs for anywhere from a week to a month until the same problem occurs so they can make a quick buck off me after this car is payed off I dont think I can return my business here

I had a very uncomfortable experience at Dave White Chevrolet's service department. The area isn't…read moreclearly marked, which made it confusing to even figure out where to go. While I was still sitting in my car trying to figure out the entrance, a female employee stood nearby staring at me with a judgmental, unwelcoming expression. Instead of approaching to help or even offering a simple greeting, she just continued to stare. When I finally asked where to go, she pointed toward a door with a scowl and no professionalism whatsoever. Customer service should start the moment a customer arrives--even before they walk through the door. A little courtesy and basic kindness would go a long way, but unfortunately that was completely lacking here. This left a very negative first impression. When I did walk in- she had another female standing behind her with her hands in her pocket, almost in a bullying stance. try unpleasant group of people.

I had the worst customer service experience of my lifetime with their service department. They…read morewere terrible with communication, and had my car for 14 days. They didn't even get the diagnostic done until day eleven. I ended up getting my car towed out of their shop since I was tired of dealing with them. I will never go back to them. I wish I could give zero stars. They wanted $1,500 for replacing the starter and the hood release cable. Unbelievable.

Just went to this store and Bret went above and beyond what he had to. He helped me with my…read morewindshield motor replacement. I would definitely go back! I just want to give a shout out and a thank you to Bret for making my holiday weekend. He even came out to help me install the part.

Went in Sunday evening to get my battery charged. Was told by the attendant he would call me in a…read morehour, he never did. I went i to the store Monday morning and was told by the same person that my battery would not take a charge and it wasn't any good. When asked why he didn't call me I was told that he was to busy. He want to sell me a new battery for $100.00. I left the store and went back to the store that I bought the battery from. They checked the year okd battery and told me it was perfectly good. I took it home and installed it and no problem. Very sad AutoZone has employee's customers can't TRUST.

Stopped in to get ball bearings. He asked why I needed them and I said for a school project. Was…read moretold to go to a craft store to find ball bearings, but i was not surprised the craft store didn't have any! It seemed weird they didn't have any so when I got home I called autp store to see if they carried them and that guy said yes. Headed back out again to the store. By this time I was upset. They then told me they did not have anything or anything like it. I would never return. Who tells someone to go to a craft store for ball bearings? We were making a turbine, not a flower arrangement.

It's a standard auto parts store. It's right down the street from an AutoZone, so if one store…read moredoesn't have what you need, the other hopefully will. The prices aren't bad, but they aren't anything to write home about. My biggest reason for going here was because they carry a specific type of motor oil (Mobil 1 Racing4T) that most other stores don't carry. The other main place to purchase it is at a dealership, which typically costs more. Overall, decent selection of products and average prices so you usually don't have to shop around.

Cool people, great parts! lifetime customer. they took the time to find me a part no one else would…read moretalk to me about.

Finally getting around to this review. 2-3 years ago, my ex-wife's Ford Escape had a rotted out…read moresuspension cradle. We went to LaPoint because they were close by. I was told by Shawn Keefe that they were busy, and it would be 3 days before they could remove one from a salvaged Escape in their yard. He billed my Ex's credit card, and we left. We got the call 3 days later, and went to pick up the cradle. However... one of the guys working there had trouble getting the control arms off... and torched a slot in a perfectly good (like new) cradle to get to the nut holding the control arm. When I saw what the worker did, I refused the cradle... and the worker said that it could be welded up. Welding on frames and subframes is a big no-no unless done by an expert welder. So at that point I refused the cradle, and told Shawn to reverse the $350 charge on my Ex's credit card and we would find one somwhere else (keep in mind this was just for the cradle). At that point, Shawn told us "good luck finding another one". So... I made some phone calls and found one on the other side of town at a "you pull it" yard. A friend helped me pull the cradle and we had it out in about 1-1/2 hours. The bonus was... that the "you pull it" cradle came with the steering rack (which had new tie rod ends) ... and also came with the control arms. All for $112 plus tax. If I could give LaPoint Auto parts zero stars, I would. Stay away from this business at all costs.

The best Corvette experts in America today. I wouldn't let anyone else work on my Corvette.read more

Bart the owner had many chances to overcharge me and did not there reputable and educated compared…read moreto most mechanics I have been dealing with. I was broke down twice and was immediately helped and not left wondering for days when vette would be done. I research everything to be sure and they have been right on. I am a Sylvania Toledo Ohio resident