5400$ car blowed engine in 6 weeks. No help from them. They just want to make a sell. Don't care…read moreabout customer

Excellent customer service, the sales men are not just there to sale vehicles but to help you find…read moresomething affordable and special for your own needs. Always friendly and willing to help in every way. I just purchased my second car from Nolan brothers and haven't had any issues from either vehicle. Becky (clerk) is always very nice and straight to the point. She makes sure paper work is completely understandable but also gets it done quickly! Ethan sold me both of the vehicles I have purchased and he has been great to do business with, he helped me find something in my budget with monthly payments that worked perfectly for me.

I live in Washington State and was midway through an 8000-mile road trip around the country in my…read moreMercedes. While driving from Huntsville, Alabama to Oxford, Mississippi, my dash suddenly signaled that all of the car's sensors were not operating. I pulled into Tupelo, Mississippi hoping to find a Mercedes dealer only to find out that the nearest one was in Memphis, 116 miles away. I found Auto Medic online and saw that they specialized in Mercedes and other high end vehicles. The shop was hidden from the street behind another building. I began to have doubts until I noticed all of the high end cars parked in their lot. I arrived at 4 pm on a Wednesday. From that point, they made every effort to get me back on the road safely. The problem was determined to be a 4' x 6' piece of plastic wrapping material that had somehow wrapped around the left front drive axle so tightly that the sensor wires had snapped and the inner seal had been crushed. The damage required the half-axle to be replaced. Auto Medic's owner, Bobby, drove us to a car rental agency to get a car while his team started to search for a new half-axle. This was during the second year of Covid, and foreign car parts were very difficult to find. A new half-axle was found in Florida, and they had it shipped to another distribution center in Mississippi. Rather than wait for the part to be re-shipped, they drove 120 miles round trip to pick up the part when it arrived at the distribution center. They had us on our way Friday morning, with the damaged parts in tow in case there was some difficulty with our insurance claim. (There was none.) During the entire time I was at Auto Medic, they made sure I had everything I needed. I was invited to watch them work on the car, and they took photos to show the claim adjuster (who was in Connecticut! ) what the situation was. I was most impressed to see the lead mechanic using the opportunity to explain the working of the 4-matic (AWD) system to other mechanics as it is rarely seen in cars sold in the South. Although they went through a lot of extra effort, they stayed with their original estimate. When I returned home, the car was due for its B maintenance check and was found to be in perfect condition.

Bobby is great. Always so attentive and knowledgeable and gets me in and out quick. The folks at…read moreAuto Medic want to make the process as quick and seem less as possible while saving you money. Would recommend auto medic for car servicing, tire changes, repairs, and oil changes.

Always good service whether it's new tires or getting an oil change…read more Clean waiting area and friendly staff.

I needed some tire work done and stopped by East Main Tire in East Tupelo and Timmy asked me what I…read moreneeded. I told him that my tire had been leaking for months and and he said we will fix you up!! I went into the office and in no time they had my tire fixed and I was gone! Everyone was so kind and helpful!! I appreciate that so much as I go to alot of businesses by myself without my husband:

It's no longer locally owned ! Go to East Main Tire. Locally…read morefamily owned. Friendly staff who is interested in your satisfaction

I'll probably still get my brakes done, here, but I did not have a good experience this morning…read more first, i was told I needed front and rear brakes done ( which I knew was not true because they did all 4 just a few years back. I kept my paperwork). secondly, I was charged $100 more than I should've been because I knew they covered the pads and calipers for life. when I told the woman at the register, she called the technician and he apologized and took off the $100 from my bill. my point is this: the tech shouldve known about my previous brake jobs and my loyalty to Mac's. but most importantl, if I had not spoken up, Mac's would've ripped me off for $100 and if I had done all 4 sets of brakes it would've been closer to $250!! and I know this, because the woman at the counter was about to ring up my bill and didn't check my past brake jobs, either... I'm not too happy with Mac's. they are usually quite reliable...

SCAMMERS. Quoted me almost $1000 to put a new radio in my car .. I found everything I need to do it…read moremyself for $200. When I told the man about the pricing I found myself, he had the audacity to tell me that I must have been looking up the wrong car, as if I don't know what kind of car I drive. If I could give 0 stars I would

John knows what he's doing and is very good at it. He's a customer-oriented pro who helped me with…read morea custom audio upgrade in a 1996 Silverado. He did an amazing job putting tint on the driver and passenger windows. He also went "above and beyond" by connecting me with other auto professionals in Tupelo, each of them as courteous, honest, affordable, and professional as he is. I can't recommend ProTint and Audio highly enough.

I HIGHLY recommend them for any of your automotive needs!…read more As I was driving from work, I immediately heard a scraping sound and noticed some screws had come loose from under my vehicle. I was stranded on the side of the road and thought to myself the only option I had was to drive 5mph down the road to try to make it to Hyundai so it wouldn't drag on the road. As I was making my way back to Gloster Street, I happened to notice Byrd's Body Shop sign and thought maybe they could at least tape it up to where I could make it to Hyundai. So I pulled into the lot and was greeted with the warmest welcome! They did more than just try to help. They fixed me up with brand new screws and clips that had come loose from the last time my oil was changed when the mechanic hadn't tightened it enough. I did worry for a second because I noticed the "cash & checks only" sign, but they assured me it was no problem and sent me on my way. I will use them from now on!

I had the brakes on my Jeep fixed when I was there in Red Bay getting my rv worked on in August…read more2024. When he couldn't get the rotors until later that afternoon, instead of making me stay and wait, he offered me his truck to drive back to where the rv was parked. HE OFFERED ME HIS TRUCK!!! Where else in this screwed up crazy world does someone do that for a stranger? Anyway, after I got back to Florida, I discovered a problem with one of the brakes that was replaced so I took it to my local dealer and had it fixed. After telling the owner about this, he offered to repay me for the service that was done to fix the problem. This kind of service is something I dare say you won't find in other places, but in Red Bay Alabama, it isn't surprising at all.