I live in Washington State and was midway through an 8000-mile road trip around the country in my…read moreMercedes. While driving from Huntsville, Alabama to Oxford, Mississippi, my dash suddenly signaled that all of the car's sensors were not operating. I pulled into Tupelo, Mississippi hoping to find a Mercedes dealer only to find out that the nearest one was in Memphis, 116 miles away. I found Auto Medic online and saw that they specialized in Mercedes and other high end vehicles. The shop was hidden from the street behind another building. I began to have doubts until I noticed all of the high end cars parked in their lot. I arrived at 4 pm on a Wednesday. From that point, they made every effort to get me back on the road safely. The problem was determined to be a 4' x 6' piece of plastic wrapping material that had somehow wrapped around the left front drive axle so tightly that the sensor wires had snapped and the inner seal had been crushed. The damage required the half-axle to be replaced. Auto Medic's owner, Bobby, drove us to a car rental agency to get a car while his team started to search for a new half-axle. This was during the second year of Covid, and foreign car parts were very difficult to find. A new half-axle was found in Florida, and they had it shipped to another distribution center in Mississippi. Rather than wait for the part to be re-shipped, they drove 120 miles round trip to pick up the part when it arrived at the distribution center. They had us on our way Friday morning, with the damaged parts in tow in case there was some difficulty with our insurance claim. (There was none.) During the entire time I was at Auto Medic, they made sure I had everything I needed. I was invited to watch them work on the car, and they took photos to show the claim adjuster (who was in Connecticut! ) what the situation was. I was most impressed to see the lead mechanic using the opportunity to explain the working of the 4-matic (AWD) system to other mechanics as it is rarely seen in cars sold in the South. Although they went through a lot of extra effort, they stayed with their original estimate. When I returned home, the car was due for its B maintenance check and was found to be in perfect condition.

Bobby is great. Always so attentive and knowledgeable and gets me in and out quick. The folks at…read moreAuto Medic want to make the process as quick and seem less as possible while saving you money. Would recommend auto medic for car servicing, tire changes, repairs, and oil changes.

Jake and Hayden turned a bad experience into one of the best experiences ever. I had really…read moreterrible service the last time I visited Jiffy Lube just not thinking the technicians actually did an actual oil change due to the fact I've had to put at least 5 quarts of oil in my vehicle between oil changes.. I came in today for an oil change, and these guys made everything right. They treated me with the utmost respect and made sure my issues were resolved. The whole crew was exceptionally professional. You can't beat service like this. I'll be back again and again. Keep this crew here they are the awesome. Renee B Tupel, MS

5 stars is not enough! Is there 20 available? I was stranded across the street dealing with battery…read moreproblems . The team jumped in with no hesitation. Jake & Hayden are the bestv in your customer service needs!!!

Always good service whether it's new tires or getting an oil change…read more Clean waiting area and friendly staff.

I needed some tire work done and stopped by East Main Tire in East Tupelo and Timmy asked me what I…read moreneeded. I told him that my tire had been leaking for months and and he said we will fix you up!! I went into the office and in no time they had my tire fixed and I was gone! Everyone was so kind and helpful!! I appreciate that so much as I go to alot of businesses by myself without my husband:

I have always had great service at House of Honda, I don't blame them for not dealing with extended…read morewarranty, it is at best a joke. I have had my CR-V for 15 years, and it has been serviced by them ever since. They have never upsold me anything I did not need.

Very poor service and treatment from service dept. I bought my Honda there about 6 yrs prior. My…read morewarranty went out so I purchased an extended warranty. Went in for a warranty covered issue and house of Honda told me they would not honor my warranty because they did not want the hassle of dealing with my insurance company. mind you I used this same extended warranty with other Honda dealerships with no issues. Basically they told me they would fix my car and I would have to pay out of pocket and get reimbursement from my insurance company. Not to mention when I initially arrived it took over 5 min before anyone came to check me in. And when the guy did come he did not greet me and stood there with a blank look on his face. I gonna say it was cause I was a person of color. Because as I waited for my vehicle I observed how he they greeted the other customers that looked like them. And the interactions were totally different. They promptly walked over as soon as they pulled in and greeted them with a smile. I will no longer be doing business with them. And Im telling all my friends and family in the area not to spend their hard earned money there!!!

I've been here multiple times and they have always been very accommodating and quicker than many…read moreother places. They are also helpful with any questions I may have!

Great service with quality work. Very friendly staff …read more Would recommend this shop for all your automotive service needs.

SCAMMERS. Quoted me almost $1000 to put a new radio in my car .. I found everything I need to do it…read moremyself for $200. When I told the man about the pricing I found myself, he had the audacity to tell me that I must have been looking up the wrong car, as if I don't know what kind of car I drive. If I could give 0 stars I would

John knows what he's doing and is very good at it. He's a customer-oriented pro who helped me with…read morea custom audio upgrade in a 1996 Silverado. He did an amazing job putting tint on the driver and passenger windows. He also went "above and beyond" by connecting me with other auto professionals in Tupelo, each of them as courteous, honest, affordable, and professional as he is. I can't recommend ProTint and Audio highly enough.

have used Cliff's for years .very competent with fair charges and they honor their warranted work.read more

I have always received great service from Cliff's. I have never had to bring my car back, for the…read moresame problem. They have always fixed it right the first time!

This was my first time coming to the shop. It was recommended to me by a friend of mine. Based on…read morethe customer service, quality of service, and military discount I will definitely be coming back! I appreciate the quick service, professionalism, and caring work. I had to come and get work on my tire, I had a slow leak. I recommend checking them out! Thanks for your service.

Best spot in town for an oil change. They're quick but thorough and always so nice! The coupons…read moredon't hurt either lol