Ibrahim and the team (Chris- manager and Ali - finance) delivered on a beautiful truck at a great…read moreprice point for me and my fam. They were courteous, professional and knowledgeable. Will do business here again and recommend. Trust is everything. I was also happy to see they give back to their local community. *also they give u complimentary wear and tear up to 5K which traditionally I've paid for at other dealers. Aside from them as a dealer I am happy with the residual value as it is similar to Subaru and will maintain value off the lot. Thanks team! Sam

I'm writing to voice my frustration with this car repair shop. What began as a routine service has…read moreturned into an ongoing disruption that affects residents and visitors alike. They routinely double park in public spaces, leave cars blocking sidewalks and roads, and use car alarms to track vehicles -- all while ignoring neighborhood rules. Security guards patrol like they're running the street. Trucks idle loudly and beep incessantly, especially at night. Workers shout across lanes, and their illegally modified mufflers create excessive noise -- violating NYC regulations. This isn't just poor customer service -- it's a failure to consider how their operations impact the public.

I highly recommend this place for any repairs. They are professional and really care about their…read morecustomers, as well as very knowledgeable.

Excellent service Earlier than expected…read more Car was clean inside and out like new not just repair job Very satisfied Will always use them

SORRY IT TOOK SO LONG TO FINALLY WRITE THIS REVIEW, BUT I HAD TO MAKE SURE I COULD GET THE POINT…read moreACROSS THAT YOUR THE BEST! I was having car issues and well to be honest every place i took it to had a different opinion (1) My alternator was done (2) There was electrical issues. All opinions but didn't want to mess around with it themselves. I was told to call a guy who specializes in electrical who comes to your house (pretty awesome) and made an appointment. I had to wait two weeks since he was on vacation but he came and everything checked out that i just needed an alternator and didn't see what everyone was making a big deal over. So within a week i went back to the place who told me to call him and gave him his diagnostics. They gave me the run around about being busy etc and never called back, which was disappointing because me and my family have used them regularly in the past for years now. Anyways i called around and got price quotes from several shops located by me on the south shore, so i decided on Sears even tho honestly i hate the work they do but the price was $200 lower then other places i made the appointment to go in. It was no picnic getting my car there since my alternator was dead id have to charge my battery fully to run it , then it would die, and id i have to repeat until i got to my destination. Finally got it to Sears to be fixed and well i got a call back because they couldn't fix it due to some bracket that i needed from Lexus etc. i called Lexus and could have the bracket it 2 days once ordered. I called Sears back told them the news etc and i received a call back from the shop manager who basically gave me the boot because they didn't want to be responsible to fix it because of some bolt that was seized to the engine and said i should take it to Lexus. Feeling defeated at this point since no one can fix my car, and losing my job since this was a dragged on procedure for about two months. I called a friend who is about an hour away in NJ who happens to be a mechanic who insisted if i got my car there he would definitely figure out how to fix it . So i was back to the drawing board and stated calling tow places to get quotes to get my car towed out to NJ. NOW FINALLY TO THE POINT OF WHERE COLONIAL AUTO REPAIR CAME INTO THE STORY! My best option was to use my Geico roadside assistance since they covered most of the fees besides the extra mileage, I explained the situation since my car was sitting in the mall parking lot by sears and where i needed it to go in NJ. I received a call back from the tow truck dispatch who put me though to who i would believe to be the owner of colonial (Tommy). I went through the whole story you all have basically read now, where he said if you don't mind ill take a look at it since he has an auto shop and see if i can fix it. He would be happy to pick up the business and well save me the money on the tow. He was very busy that day at the shop but he said he could look at it for sure the next day. He said he would let me know if he could fix it and if not he could tow it out to NJ. At the end of the conversation I of course look up reviews on Yelp and well agh i got a little nervous. However, when you read most of them they don't pertain to his business more the gas station side and what did i have to lose, I was already between a rock and a hard place. I got my car there right before they closed that night and well i must say i've never seen so many vehicles at an auto place, i couldn't even park lol. This was a definite sign that they do good business. Waiting inside as they process everything i hear who i would assume is a lady who works there saying good bye to everyone (Sir, Jr, Etc.) This was where i learn that its a family run business and i love that. The next day comes, i get a call from Tommy's son who explains to me that there is an electrical issue beyond the alternator. He explained that they had just put in a new one and it burnt it out. We spoke about an estimate on what the electrical would run me before he did the work but was confident he could find it and fix it etc. I gave him the OK and received another phone call about roughly 2 hrs later telling me it was fixed =-) He explained in detail what he had to do and why it probably happened etc. I honestly still today cant believe how much time he spent in communicating with me over my car issues, and this is coming from someone who normally you have to tell to shut up. I went to pick up my car and actually got to meet Tommy, i made sure to tell him overall how thankful i was. The people there are wonderful and i'm a GUARANTEED REPEAT CUSTOMER. It takes me about 30min without traffic to get there BUT its worth it. I'll actually be going there to get my inspection done before the month is up, i know they don't make money on it but its just to show face that i will be a future repeat customer, and ahh who knows if ill pass inspection, maybe they will have something else to fix =-)

Very friendly, courteous, and affordable. Too boot their expertise is phenomenal. Had to take my…read moremother's car in for inspection. Quick, easy, and well priced. A rare find on Staten Island these days. If you want just another station who will eat up your money you can go elsewhere. But if you want a place with people who know what they're doing and will make you feel at home, Colonial at Richmond & New Dorp Lane is exactly what you need.

Danny, Lisa, and Richie took such amazing care of us from the moment we came in with a broken heart…read moreabout our car being damaged, up until we left the lot with a smile on our faces filled with satisfaction from the meticulous care they provided in making our car look completely brand new. Lisa will advocate for you and put your needs first with the insurance company, saving you from the headache from the potential pushback from the insurance company. Special thanks to Richie and his crew for helping us perfect our car and helping touch up the minor scratches to make it look like a beauty once again. Highly recommend trusting Expressway Collision for they will do their absolute best to help you leave happy and feel as if nothing bad ever happened to your car! Thank you guys!

If you are intimidated by anything with automobiles, this is the perfect place for you. I have had…read moremany of my cars repaired here and I am always treated so well. The cars always come out looking amazing and cleaned too. Lisa will call the insurance company and do everything for you here from start to finish. I wouldn't take my car anywhere else.

I had to share my wonderful experience with Great Kills service station on Nelson Avenue in Staten…read moreIsland. I've been told twice from Kia that they can't see anything wrong with my car. I had this intermittent issue with the acceleration on my car. The problem kept happening, but never when I would bring it into service. Today it happened again on my way from work. I wanted to drive straight to a mechanic to see what the problem was. I saw these men standing outside, and I flagged them down. Their service station was already closed but they took time to help and explain to me what could be happening. It's sometimes hard to find a mechanic you can trust. But I can say wholeheartedly I would trust all of my car repairs with Great Kills service station. The young gentleman there Geo and Roman were not only patient and kind they took the time to look at my car when the service station was not even open and gave me great advice. I am so appreciative of them. They are truly honest, good gentlemen. I recommend this service station to everyone.

Very fair pricing and excellent customer service. I would recommend! I had an EVAP leak. They give…read moreyou the price before doing the work and they explain every detail of the work

Beware of overpricing and unexpected fees…read more I brought my VW Tiguan to Vincent's Garage to check a check engine light. I clearly explained my intention upfront and was told to leave the car so they could plug it into their diagnostic system. When they called back, they quoted me $750 for a battery replacement. For context, the official Volkswagen dealership quoted $500 for the exact same job. When I went to pick up my car without getting the work done, I was shocked to be handed a $165.39 bill just for reading the code. This included a credit card fee and a "shop supplies" charge--which I was later told on the phone was for "grease that goes on the wires for a check engine diagnostic test." When I called to question the unexpected charge, I was told there would have been no fee if I had said something before leaving the car--even though I had clearly communicated my intent before handing over the keys. I requested a refund for what felt like an unfair charge and was denied. Poor communication on fees, absurdly marked-up service quotes, and questionable charges. I will not be returning and recommend shopping around before leaving your car here.

We were dealing with a serious family issue. Every one there went out of their way to help us,…read moreeven staying after hours. Mark, Reynaldo(spell?) and the super efficient lady at the desk all went above/beyond. We cant thank them enough!! Please patronize them!

Good, reliable auto shop on Staten Island. They do everything from basic maintenance to bigger…read morerepairs, and the service is easy and straightforward. Fair prices and a solid spot to go when your car needs work!

larry g. Andrew is the best he treats you with respect and courtesy.The guys there are the best…read morethey know what they are doing,I recommend them to all my family and friends and the prices are great

I barely ever write reviews, but the experience I had at Island Subaru was so good I had to share…read more I recently purchased a used 2025 Subaru Ascent Onyx Edition Touring, and it was a completely flawless process. Henry and the sales manager, Engin, were absolutely amazing and worked with me to make sure I got exactly the deal I wanted. Yuri in finance was also fantastic--he actually managed to get my original rates lower, which made the deal even better. Transparent, stress-free, and highly recommended. Go see Henri, Engin, and Yuri!

Terrible experience with service department 2 weeks after buying the car. Very disorganized and…read morenasty. When they returned car to me after not doing the job, it was a mess. Original salesman meant well but overall, a total nightmare. Stay away.