Prior to my experience at Max Effort Physical Therapy, I dreaded going to physical therapy. Nonetheless, my condition was not healing on its own, so I perused the approved insurance list and randomly chose this practice. The day I called, Jonathan Belmonte DPT answered the phone, and assured me that I would receive an appointment that week. I instantly knew that this was going to be a different experience.
It was extremely refreshing to see how this practice approaches caring for their patients. Similar some of the places that I have been to, there is a single common room and a private exam room (s). However, the large common room has huge wall-to-wall windows with lots of sunlight. There is no scrambling, exasperated "door-open-door-shut" routine. I received friendly, up to date and compassionate care from very attentive therapists and staff. If at any point I had a question, required direction or was ready to move on to another exercise; a therapist or a staff member was always available and immediately provided care. In my experience other PT offices confine patients in small rooms where they spend most of their visit waiting as the therapist scrambles in and out in an attempt to juggle several patients simultaneously. It is indifferent, assembly-line therapy at best. They even sent me a personalized video of the exercises that I was to perform at home. Having a video was crucial to my recovery. I was able watch it repeatedly so I could do the prescribed exercises correctly.
Lastly, there administrative staff is amazing. They make sure that all your paperwork is in place so that your insurance covers the visits. I was always kept informed of any changes and getting an appointment was effortless read more
