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    Optimal Care Physical Therapy

    5.0 (6 reviews)
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    Services - Optimal Care Physical Therapy

    Physical therapy

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    St. James Rehabilitation & Healthcare Center - Mike enjoying himself. LOL

    St. James Rehabilitation & Healthcare Center

    2.1(27 reviews)
    0.9 mi

    Best Nursing Home & Staff - St. James Rehabilitation & Healthcare Center…read more St. James is truly the best nursing home with the most caring and dedicated staff. My best friend always goes to St. James, and while my father is in another facility due to needing more supervision, I don't feel they care for him the way St. James cares for my friend. The attention and compassion at St. James are unmatched, and they even offer iPad calls, something many other facilities don't provide. The staff is amazing, and I truly believe that comes from strong leadership. The head of this facility, Cristen Wei, was our case manager years ago and was promoted to Administrator. Because of my loved one's needs, we have used this facility for years, and I can confidently say I love all of the staff and absolutely adore Cristen. She is the most patient, kind, and compassionate person, and it's clear that she has created a culture where the staff goes above and beyond for their residents. Thank you so much for everything you have done for Mike and me! We are forever grateful! Love always, Mike & Loriann

    It's hard to put into words the experience we/I had. My mother in law spent her last days on earth…read morein this "crap hole". There are just too many episodes to mention ALL in this review. And honestly the pain is still so raw from losing her. There is not enough staff and those that do work there have become so complacent to what is happening around them they don't even notice or care about the woman sitting in a wheelchair completely shirtless!Screaming! Crying! In a soiled diaper! Sadly this is how I found my mother-in-law almost every evening. As soon as she heard my voice she'd calm down. Which leaves me to wonder, How long was she like that?! When she needed to be attended to, the buzzer was useless! I actually had to call the front desk with my cell phone from her room to get some help. I use the term "room" loosely. It's a bed. That's it. I don't care if it's dementia, Alzheimer's or Rehabilitation for a hip replacement Each resident simply needs to be treated with respect so they can hold onto whatever dignity they may have left. As mentioned in another review, family members need to be with their loved ones as much as possible, so they can advocate on their behalf. God only knows what happens when we aren't there. The unexplained bruises...Even if she fell out-of-bed, it is Inexcusable! Mom was in the facility next-door as well.... I can say the same for them. Absolutely disgusting. I have photos - videos and a daily journal. When the time is right, they will be reinforcement! I am emotionally scarred from the experience of watching my beautiful Mother in law slowly die. Our health care system is broken. "We don't have enough staff" is not acceptable justification for the lack of care. Our society needs to RESPECT our elders! It's the what they deserve. What every human being DESERVES. These facilities are about profit and bed/patient turn around. I pray everyday that she didn't know or understand what was happening to her because it was just so horrific!! Completely heartbroken. Rest In Peace Mom.

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    Optimal Care Physical Therapy - physicaltherapy - Updated May 2026

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