I would give this pharmacy, the pharmacist mainly, less than any stars. This is the second time I have had any dealing with him in approximately 7 years. Since today was my second time dealing with him, I can't give any possible reasons for his less than professional behavior each time. 7 years ago he decided that I didn't have RSD/CRPS ( which is a chronic pain syndrome, that feels burning, stabbing, hurts when things like wind or anything touches you) he made this decision by looking at me, no medical degree, no tests, no exam, didn't touch me, etc. he told me all my doctors were wrong, that it didn't matter that I go to doctors that are in the top of their field, that I got second options, orthopedic, hand specialists, neurologists, pain management, therapy with hand specialists, etc., but this jerk thinks he knows everything. I swore I would never use this pharmacy again however I needed to find something chain pharmacy don't carry.
I phoned them today looking for a special product that my father in law needs for a test to check his swallowing. I gave him the product name and he wanted to know why I wanted it. Surprised by this question, I thought maybe I said it wrong or spelled it incorrectly, so I explained that it is used to see if when you swallow, does it go into the lungs or into the stomach. He then said in a snotty voice that he knows what it's for and put me on hold. I held for quite a while then he came back on the phone with a Hello, I said I was waiting to see if he had the medication and he told me he doesn't have it but could order it. I asked how long it would take and he told me I could buy it in Amazon if I didn't need medical grade. I told him of course I need medical grade for the doctor to do the test and did not appreciate him asking why I needed it. I have a prescription for it, he told me that he had every right to want to know what I wanted it for and that it was his moral obligation to find out, then rudely hung up on me.
I would drive many miles away to get what I need, even if this jerk had it. His pharmacy is within 1 mile from my house and I will NEVER use them for anything. I don't see how he can stay in business. I have never dealt with a company that treats it customers like this.
In his words, I will never give them any recommendation and it is my moral obligation that I let everyone know how they treat their customers!!! read more