This is by far the best experience I have ever had with a lab. Blood work for me is one of my worst…read morenightmares, however, Princess was amazing! Very kind, friendly but professional, truly the best!!! She found my vein quickly and smoothly, which is usually hard to do. She made the whole process easy and stress-free. Highly recommend!

the nurse who treated me was very professional and had an excellent touch,thank you Princess!read more

Nadia was very kind and attentive. She made us feel very comfortable and made nice conversation. :)read more

This visit was a totally different experience than I had the last time I was here. I was surprised…read moreat how packed it was when I walked in! The last time I saw a waiting room at Quest that crowded was before they went to appts. I had a 7:40 am appt and there were about 18 people ahead of me. A couple of people had 7:20 am appts and were still waiting. I'm usually in and out within 10 min of my appt, but I didn't get out of there until 30 min later. The waiting room was so full that some people were waiting outside. I don't think this will be an option for me the next time I have to schedule bloodwork.

I am extremely afraid of needles and have postponed my appointments many times because of it. After…read moredoing some research, I decided to drive 40 minutes to this Quest location and it was absolutely worth it. Gabrielle made my experience so easy and completely painless. She was calm, reassuring, and truly made the entire process feel effortless. The customer service overall was warm and welcoming, the facility was very clean, and the staff made me feel comfortable from start to finish.

Quick, fast, and reliable. I made an appointment from the…read morenight before on the online portal, and it was very simple. Create an account, upload all of your information, and then choose the time that best fits your schedule. This location is only 5 min from home, so getting here was a breeze. The front had a 2 check in kiosks, and a large waiting area. The waiting room had 2 tv monitors displaying patients names and who's next to be seen. The staff members here are all curious, friendly and very professional. I took about 10 min total for the wonderful lab tech to pull up my info and then draw 5 vials of blood. Painless and easy. All lab information is electronically then sent to your primary care physician so there's no paperwork for you to drag around!

Very patient staff and accommodating towards customer needs. Would definitely recommend to friends…read moreand family

From the owner: Amerilab Diagnostic Center is a state-of-the-art diagnostic laboratory committed to delivering…read moreaccurate, timely, and high-quality lab results across a wide range of testing services. Our mission is to support healthcare providers and their patients with the most reliable diagnostics available—powered by modern science, advanced technology, and a strong focus on precision.

Convenience of appointments. Ability of staff to do quality care. They have always been excellent…read morein their ability to do their job.

Came here for a test and they are out of kits for 2 weeks now. How does a lab not have tests that…read morethey advertise they do.

quest diagnostics in jacaranda square plantation, Fl. has a beautiful and clean facility. i like to…read moregive a shout out to Nadia who was my phlebotomist. she was excellent and did a superb job drawing blood from my very limited veins. she did it quickly and expertly. I felt great and her demeanor was kind, caring and reassuring. It was truly appreciated. my husband and I both visit the facility and we always have had great experiences. Nadia was helpful and exceeded all my expectations. thank you.

I have been to this plantation location multiple times and the customer service is truly terrible…read more I scheduled an appointment today for 11:20am it is now 12:00pm and still have not been taken in for my labs. I came to this location three weeks ago and had to return today because they forgot to draw one of my labs request by my doctor and when the doctors office reached out to quest they didn't even receive an answer as to why my labs were never drawn. The quality of care given here is terrible and I will never be returning to this location. This is a waste of my time and prolongs me getting a diagnosis when they are forgetting to run specific labs.

Not Recommended I…read morewent to this urgent care because I suspected I had a broken toe. Before going in, I called to confirm they had an X-ray machine, which they did. They took the X-ray but then told me they did not have someone available to read it and that they would call me with the results. Hours passed and I never received a call. As they were closing, I called the clinic myself and was told that the X-ray showed my toe was not broken and that it was probably a sprain. The pain never went away, so my primary care doctor referred me to a foot specialist at Holy Cross. They took another X-ray and confirmed that the toe was actually fractured. My insurance paid more than $500 for the urgent care visit, and I was later billed a $24 co-pay. I called the clinic to explain that the fracture had been missed and asked if the co-pay could be waived. The office manager told me it "shouldn't be a problem" but said she would call me back. Instead, I later received a call from the operations manager, Camilo, who told me they would not waive the $24. What is most frustrating is not just the missed fracture, but the lack of follow-up communication and unwillingness to work with me on such a small billing issue after the situation. Based on this experience, I cannot recommend this urgent care.

Just moved to Sunrise and after being sick for a couple weeks, I decided to go into urgent care. I…read moreread the reviews and they were right! From the time I entered and received care, the entire TEAM was so welcoming, professional and just DELIGHTFUL!!!! I've NEVER left urgent care, feeling so happy while being sick.

Pretty well organized. Their internet connection briefly went out making check in rougher than it…read moreshould have been. They have no one manning the front desk area. Once checked in, everything went smoothly. This was one of the most busy establishments we have experienced since moving to Fort Lauderdale.

I'm only giving 2-Stars because they were extremely quick and the employee at checkin was nice…read more Otherwise.... I don't know who pissed in the Wheaties of the phlebotomist I had this morning, but sheesh. Not even a hello. When I told her that I was a hard stick and my veins roll she rolled eyes and said "hmmm mmmm". Well excuse me for trying to make your job easier. Besides calling my name, the eye rolling (does that count as communication? I guess it does) , and tell me wear to sign that was the rudest experience I have had at quest. I don't want the red carpet rolled out for me with rose petals but at least more than 5 words and one facial expression can be said to me. Just common sense courtesy. But I guess she had to get a different bowl of Wheaties this morning... ::::Kanye shrug:::

Wow!!! I haven't been here in a year and it's been remodeled. It looks sooo much better. It's…read morebrighter now. The MRI machine was new since I'd been there. The staff were very friendly and the appt ran on time. I received the results in 24 hours. Parking is easy in the attached lot. A star deduction-They had me fill out a 4 page questionnaire before being seen. I'd prefer if that could be done ahead of time electronically. It seems out of date to be doing that on paper now a days.

This review of one star is for the current appointment process. It was absolutely painful to have…read moreto repeat myself and spell out everything several times (including the referring physician's office address). It took 25 mins on the phone to make an appointment for the Fort Lauderdale location and this was after the agent picked up my call from the queue. I've used AKUMIN before and the staff is always great but the appointment process will prevent me from making any other imaging appointments in the future. I read other reviews from over a year ago addressing this same issue - AKUMIN do better!