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    Sherry W.

    Wow!!! I haven't been here in a year and it's been remodeled. It looks sooo much better. It's brighter now. The MRI machine was new since I'd been there. The staff were very friendly and the appt ran on time. I received the results in 24 hours. Parking is easy in the attached lot. A star deduction-They had me fill out a 4 page questionnaire before being seen. I'd prefer if that could be done ahead of time electronically. It seems out of date to be doing that on paper now a days.

    Taylor N.

    I had an 11:15 AM mammogram appointment and an 11:30 AM ultrasound appointment. I arrived at 11:00 AM, as they stressed the importance of coming 15 minutes early. When I walked in, the waiting area was very busy. There are about five windows, but only one reception desk where you initially check in. Thankfully, the line moved fairly quickly. After checking in, I was given paperwork to complete. About 15 minutes later, I was called to one of the windows to turn in the paperwork and make my payment. My payment was collected at 11:27 AM, and then I was sent back to wait again. I wasn't called to the back until 11:53 AM. Once in the back, I was given a pink robe and instructed to remove my top and bra, then seated in another waiting room designated just for women. I didnt like that. What happened to changing in the room that the procedure would be happening in? At 12:05 PM, Ally came to get me for my ultrasound. She mentioned she didn't have a patient at the moment and knew I was waiting for the mammogram, so she went ahead and did the ultrasound first. I truly appreciated that. Ally has a beautiful spirit and was a bright spot in this experience. By 12:12 PM, I was back in the waiting room waiting for my mammogram. While waiting, another patient came in expressing frustration about how long the process was taking, which honestly summed up how I was feeling as well. I'm not exactly sure what time I was finally taken in for the mammogram, but I walked out at exactly 12:40 PM. From arrival to departure, I was there for 1 hour and 40 minutes, which is excessive. The staff overall was kind and friendly and the facility was clean, but I really dislike this system. It felt more like a clinic than a scheduled appointment-based facility. I've been to the Boca location, and the experience there was nothing like this. Even though this location is only 15 minutes from my house, I will do my best to avoid returning.

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    Jarid P.

    I had an appoint for an X-Ray and MRI at 9:20am and arrived at 9:00am. I was seen by a receptionist immediately without any wait time. There are 7 receptionist stations which definitely helps. Mine was friendly, efficient, and checked me in quickly. The waiting area is large with plenty of seating, accessible restroom, water fountain, and televisions. I have been to other Akumins where this was definitely not the case, this was all nice to see. I was called back from the waiting room at 9:46am, brought to the back to a second patient waiting area which I was called from at 10:06am at which time my MRI was performed. The technician was kind and professional. After the MRI I went to medical records to request a copy and was seen right away. That employee also very professional and processed my requests quickly. Overall, I was pleased with the facility, staff, and imaging. My only complaint is the hour long wait to be seen but unfortunately that seems to be common practice now and most medical facilities.

    Melvika S.

    Making an appointment with this company was a frustrating experience. Regardless of the location you called, all appointment calls are handled by overseas reps with a heavy langue barrier. I spent 2 days and spoke with 6 different locations before setting an appointment with the 7th location I called, for a not so ideal time, nor location. Thankfully 2 days later an American based representative called me to confirm my appointment, review my needs, and explain some insurance details. She was incredibly helpful and after hearing about my poor experience, she went out of her way to get me a new appointment at a location and time which is more convenient for me. My appointment was this evening at 7pm at the Plantation location. Checking in went smoothly, everything was already provided to them by be via their online portal and documentation uploading services. At exactly 7pm I was seen, and my screening took 8 min, it was easy and fast. I was out of there before 7:15 The US based representative and the staff at the Plantation office are the reason this review is getting even 3 stars. Without that, this would have been way lower. The overseas representative unfortunately made scheduling an appointment extremely difficult/ constantly misunderstanding, having me repeatedly give them the same information over and over, and offering unrelated times and at locations I did not request. If it was frustrating for someone in their 30s, I can't imagine what elderly patients go through.

    Sindi P.

    This is the second time I have come to this place for a mammogram. They are understaffed both times. I have waited over two hours only to find out that they are taking patients that were scheduled after me before me. When I arrived at the counter, I told them I had to go to work and if they thought that I would be out of here in less than two hours, they confirmed yes definitely it'll only be a few minutes. I'm glad I don't work for them because I don't like their few minutes. I had also made a couple phone calls ahead of time to make sure that there was enough time and they kept telling me 15 minutes. I left messages with no return phone calls. If there was a -5 star, that is what I would've given I will never return to Ackerman again .

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    3 months ago

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    6 days ago

    They were great. I was missing paperwork and they waited till it arrived. The testing went quick and easy.

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    Review Highlights - Akumin

    “Everyone I interacted with was kind, professional, and efficient.”

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    Akumin

    Akumin

    2.0(31 reviews)
    6.0 mi

    I've been here several times. I've even left a review before how great the service was. I can't say…read morethe same now. The ladies at the front desk were very kind. They even let me come in early for my appointment, but then there was Lynn miss no personality.... I understand she was doing her job, but she insisted that I did not pay last time and I explained to her multiple times that I was not charged. She act like I walked in and ran out and stoled the services, even after she spoke to the manager, she still came back and used the same terminology because he didn't pay last time. I don't think she is very customer friendly. But I must say she did help me with my paperwork because I didn't have my glasses. But she had a very dry attitude and the other 2 ladies smiled and was friendly. 7/7/26 2pm one of the ladies upfront name was Maya very friendly and professional. The CT technician's name was JP. He was very professional and kind as well. I don't have the other ladies name but she's the one that was able to reschedule my appointment to make it earlier. I appreciate everyone in that office, please give Lynn CS training.

    This MRI location is easy to find next to the WaWa and I-95. Parking was simple with a few…read morehandicap spaces. Upon entering it was controlled chaos with fifteen impatient people waiting for the next step of the application process. I have been here a few times in the past but prefer the "Open MRI" machine since I've had issues with the thirty year old tiny hole version and had to reset another appointment. The process was simple: 1. Sign your name on the chart 2. Fill out stats and waiver 3. Wait for your name called 4. Meet with intake staff 5. Sit and stay very silent 6. Name called and enter 7. Secure personal items 8. MRI conducted for 15 min 9. Obtain disc of MRI 10. Leave quickly My MRI was promptly conducted on my appointment time. The tech Melissa was so nice and explained each step of the MRI process which went flawlessly while listening to 80s rock which produced a calming effect when in the tube. It was concluded in fifteen minutes and was provided a disc of the MRI to take with me to the follow up appointment with my ortho.

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    WiinHealth Women's Imaging & Interventions

    WiinHealth Women's Imaging & Interventions

    3.5(29 reviews)
    1.4 mi

    I was so scared to have a biopsy I actually got nauseous in the waiting room. Dr Grover said I…read morewould feel a pinch while she numbed the site, I never felt another thing, and we were done.

    This is my second time coming to Wiin Womens Imaging for routine mammo with ultrasound. Both times…read morethe rad tech that performed my 3D mammogram was PHENOMENAL! I felt both ladies were thorough, kind and professional. The first mammo and ultrasound (2024) was routine and I wasn't having any concerns the ultrasound was quick, real quick but it didn't bother me to much because, again I wasn't having any abnormal symptoms or concerns but I still left facility thinking that the ultrasound wasn't thorough but report showed normal mammo so no worries. My recent ultrasound I had a concern in one breast, I mentioned it to the ultrasound tech, she looked at both breasts and maybe took 5 minutes total for both breasts to take pictures of bilateral breasts including the concerned area. Ultrasound felt rushed and not thorough at all and the area of concern didn't seem to get any additional images retroareolar or subareolar on the side I was having concerns. Wiinhealth recommended MRI with and without contrast to my referring physician for more imaging of that breast. I feel if ultrasound was more thorough I may not have needed more images and a more invasive route including contrast that is heavy metals and a potential biopsy that would need another MRI with contrast and additional money and exposure to heavy metals again if sonographer would of taken more time on that side to really assess and look for cause. It's a shame that I won't be returning due to this ultrasound tech because both radiology technicians that did my mammograms were super thorough and professional. Also, this last mammo I had 6 weeks ago and recieved the images via email but no results by physician or what she found was included or has been updated thus to date.

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    WiinHealth Women's Imaging & Interventions - We care!

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    WiinHealth Women's Imaging & Interventions - Innovative technology: Assessment of Body Composition.

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    Innovative technology: Assessment of Body Composition.

    Akumin - diagnosticimaging - Updated September 2026

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