My doctors office trusts them implicitly for their diagnostic excellence and integrity

Answering the phone would be a great start@ i tried to email per phones recording but email was kicked back. I need my MRI results and no way to get them other than to drive to coral springs and physically request them.. read more

I scheduled my stress test here per my doctors request. The office was very clean. Marvin assisted me with the test. He was professional, relatable and very kind! They specalize in nuclear medicine, cardiac studies, cta scans, ct scans, and pet scans. I recommend this company you will be in and out and treated well. read more

Impression Imaging - Waiting area - Diagnostic Imaging Near Me - Tamarac, Florida

Was just at the Coral Springs location to have a scan performed. Eazy breezy. In and out in no time. The staff was professional and friendly. Stephanie F. read more

Started calling on August 29th at 0800 no answer all day , no recording saying they were closed for the holiday weekend which was Labor Day So ok. Called again September 2nd , on hold 15 minutes called back, on hold 10 minutes . Finally received an appointment for September 4th Received a call on the 3rd saying my appointment was canceled , with no explanation as to way , just telling me to call for another appointment . Drove to the Coral Spring office,didn't want to be put on hold again ! Receptionist at Coral Springs provided me with another appointment. This time in Tamarac @ 9:00 pm the evening on September 4th same day as my morning appointment which they canceled for some unknown reason. Arrived at Tamarac location at 8:45 pm . No lights on, no answer at the door, no note ,just darkness . There is no number you can call after 5pm for help . Waited until 9:10 pm no one ever responded. I will endeavor to try to make another appointment! Wish me luck. read more

My PCP sent a fax to your Company for a scan on my Parathyroid. Nothing was heard from you in days. I called and was told you had not received the fax so I asked if I could email the Doctor's order as I had a copy, I also asked what my copay was. As I have no idea how this process work, I also asked your assistant what the protocol was for this scan, she seemed totally uninterested in my questions. Your Assistant finally agreed to the email, I asked her to let me know that my email was received. She did not inform me. As I had heard nothing, once again I called and was told my email had been received. I proceeded to make an appointment and was given the date of Thursday April 24th and to be at your premises by 8:30 am for a 9:00 am appointment. As I had not received an answer to my question on the copay, I called and spoke with a gentleman who confirmed my appointment and the $100 copay. Today, Thursday April 24th, I arrived a little after 8:30 am and was told my appointment was actually tomorrow. I am in total disbelief that your office staff obviously don't have the patients best interests at heart. I have never witnessed such incompetence. I will once again confirm my appointment tomorrow and I will return for the test. read more

They tell you to come in 1/2 hour earlier than your scheduled time and then they make you wait over an hour past your scheduled time. Horrible!!!! Unacceptable!!! I will never be back. Go somewhere else! read more

Saturday was the 3rd time in 2 years that I have been to Impression Imaging. It is located directly across the street from University Hospital and that means right across the street from my oncologist. Each time I have been there my doctor has made my appointment. I went there for a PT, CT and a full body bone scan. The staff there is always friendly and they make you feel comfortable. I am not great with needles, but I barely felt it. While I waited for the glucose go through my body, I waited in a private little room with a TV. Once my scan was done, I waited for a few moments and they provided me with a disc for myself or my MD. All in all, it's clean..the staff is friendly..they ran on time...they had Saturday hours and provided the results within 2 days. Scans make you anxious to begin with, not making me wait for results was priceless! read more

Impression Imaging - Diagnostic Imaging Near Me - Tamarac, Florida

Updated my review and have to tell ya I was extremely impressed. From the time I walked in the door I was greeted by a friendly and caring face at the check in desk. After waiting less than 5 minutes I was greeted by Sophia a lovely young lady who prepared me for my pet scan. She was quite gentle and I didnt feel a thing. I also met Isiah and then Barbara who got me ready for the scan. They were both fantastic and went out of their way to assure I was as comfortable as can be under strenuous circumstances. I have to tell y'all that if you god forbid need a scan I highly recommend Impression Imaging. Do not go anywhere else, the staff and techs are truly wonderful. read more

Scheduled a stress test and was told I would be in and out. "Less than an hour". It's been an hour and I'm still sitting in the waiting room! At least 10 ppl that came in 30 min after me have gone inside and I'm still sitting here waiting. I ask how long it's gonna be because I have someplace to be and they say they'll go check and then they don't come back out. I'll never come back to this place. Unless they're trying to completely stress me out before the test. Staff are nice & polite. Time management is HORRIBLE!!! REVISED: Went from 1 to 3 stars because Marvin who did my stress test apologized for the wait and got me out as quick as possible. read more

I had a really great experience at the Impression Imaging office! Of course visiting an office like this is nerve wracking in itself, but the staff really made me feel comfortable. Usually you wait forever with an appointment, but I was in and out of there in 15 minutes. There is always peace of mind when a waiting area has coffee and snacks, and is updated with a fresh environment that doesn't feel stale. It really put me at ease. I'm glad my doctor refereed me here! read more

Facility is old and dingy. Sermed to have forgotten to mention on phone only the person having the teat is allowed in My handicapped wife, who cant drive, had to sit outside in 98 degree weather to wait for me! read more

Finding a site to perform the PET scan the Dr ordered wasn't easy. I have lived and worked in healthcare in Broward County for more than 40yrs and hadn't heard of Impression Imaging. But after calling places I recognized and thought would be able to provide the service needed I called them from the card from the Dr's office. From the first interaction until the last, I was impressed. I will say that I did actively participate in ensuring that they had every piece of information needed for both billing and comparative analysis. The women I spoke with were all extremely polite, positive and helpful starting with Scarlett and through the others who I forgot to ask their names, especially the last one. She called me back to notify me that they had received everything they needed finally, from the Dr's office. Our interactions during the visit (at the Tamarac location with Marvin) were also great. Thank you for offering the services that you do, with the professional and pleasant manner in which you do. read more

Great customer services. The staff welcomes you and makes sure you are well accommodate while they process the forms. They have complimentary coffee and bottle of water. Place extremely clean and follow all procedures according to cdc for the covid -19 . They are extremely professionals and attentive. Strong recommend them. read more

Quick and easy CT scan. Friendly staff. Easy communication with staff. Happy to see only couple other patients in waiting area.

I hate doing anything with the doctor and these people were so awesome. I would recommend anyone who needs to get a mammogram to go and get it done. read more

I was happily surprised when I entered this facility. Warm atmosphere. Extremely friendly and kind staff. Excellent care. Made my experience a positive one. read more

This facility refused to give me a copy of the report of my own test results. Told me they would not release it until after I saw my Dr. Every other place released it to me immediately. Are you for real Impressions, never will I ever come back here. Much nicer friendlier places!!! read more

Quick in and out trip under 10 minutes was $2,500. Even with insurance I later got another bill for $400 nobody told me to expect. Very nice elder woman injected me with contrast and then put a bandage on my arm superman-tight. For just a small prick I took it off in the car and then realized that's because she missed the vein and I had a golfball size lump in my arm from the fluid being injected just into my skin instead of vein. Their online payment system doesn't work either. It is clean and they got the job done but for premium prices I'd rather go somewhere else. USA healthcare is a joke. The plus side is the results came in quickly but lets be honest thats any similar place practicing imagery/scans like this. read more

Long, long wait time. Two hours before I was taken. Office women not friendly. The techs in back were courteous and did the tests well. Would not go back. read more

Very efficient office. Staff caring and they move patients around. It was a good experience

My primary doctor sent me to impressions and I have to say, very pleased. They called me to make the appointment as soon as i left my doctors office and accommodated me after 6pm which was awesome because I work until 5:30. The office staff was so professional (Mari & monica) were so attentive and answered all my questions, they let me know my copay before i even stepped foot in there which was also awesome. I highly recommend this place for scans. The waiting area is super clean and recently renovated!! 5 stars for me!! read more

Had a great experience. Employees were extremely friendly and they performed the service extremely fast.

Pleasant expierwnce The office is spotless. I got in and out easily and always on time. All of the employees I came into contact with are professional and courteous. They are always accommodating, over l it was also very clean. read more

I was very impressed with impression imaging. Everybody was very professional and friendly. I was extremely nervous about my PET scan and they were wonderful and got me throught it. I have gotten other imaging done at Impression Imaging in the past and it is consistently excellent. read more

This facility is prompt, professional, and caring. They go out of their way to make the patient comfortable. My wife has been here a dozen times over the last six years and we have never had an issue. They were always very accommodating and getthe results back quickly. Thank you for your great service read more

Worst customer service ever, you think they'll be polite since they deal with people of age. Front desk girl was very rude with horrible customer service. People in the back were beligerent and extremely rude as well. Acted as they were being forced to help out customers. Worst place to go get CT scan especially for people with health issues. LOOK FOR ANOTHER PLACE read more

Secret billing they are not honest. Prior to scan they had to get authorization from insurance which took over a week. Upon appointment I clearly asked if there was going to be ANY charges to me. NO. Why is there a collection charge on my credit. And why was I NOT NOTIFIED. THe US medical systems completely crooked They are the ones that allow these horrendous practices They need to be regulated and held accountable. How can something to make you well be priced out of reach with hidden charges. read more

Thank you for making this convenient and easy on us. Its already a lot going through trouble and pain and I think this place gets it.

My DR referred me to this place two weeks before appointment that they made. They called me the day before and wanted my insurance info. I called the insurance co and found they had no authorization yet. Called them and they wanted me to keep appointment, which I cancelled. Insurance Co said takes 7-14 days for authorization, if I had kept the appointment, I would have had to pay for tests myself or for not keeping appointment! Not the way to do business! read more