Air trust is the real deal! The hype and the excellent reviews are real and true! We went from…read morecalling about a suspected problem with our AC unit to a brand new one in less than 24 hours! These guys are on it! There's no sales gimmicks and or unit levels. You simply get what you need! They have the best prices in town and they will definitely make sure you are getting the best price and value. They do a great job of making sure the unit you get is what you need for your home size! Air trust is truly the best in biz and we highly recommend them.

Left me in a bind in hot weather and I took 2 days off from work waiting to hear back and when I…read moredid excuses why it took 24 to contact me that he wasn't coming.I called ARS swift, very reasonable service....problem solved no stress involved leaving 1 star only because 0 wasn't an option.

Myself and my family have used J & J for years. The office people really care and I cannot say…read moreenough good things about them. They answer the phone at any time and are quick to respond. Thank you . The service people (all of them) have kept my 25+ year unit chugging along for many years. They do annual maintenance work, major system installation and everything in-between correctly and reasonably priced. Better yet, the service people are polite, never aggressive. They will always explain the problem and show you the damage by picture or the actual part which means a lot to an old lady (with no mechanical ability). Oh, as far as my old unit, I am getting them to install a new one soon.

SCAM ALERT. Proceed with caution. Tech, whether intentional or not, reversed the fan direction and…read morethen qutoed me 1200 to fix it and fill up the freon. Had a 2nd opinion come out and ask me who was messing around with the fan because it was hooked up in reverse. The 2nd opinion tech was able to get the unit working at the service call without the freon they told me I needed or new condenser fan. Also important to note, there would have been no way for the unit to have been operational two full summers) with the fan in reverse, leaving the only people to have reversed the fan direction being J&J. When presented with this information, J&J became defensive and instead of apologizing, refused to come out and fill up the freon on the other unit. If they weren't so defensive, I'd be more inclined to give them the benefit of the doubt. They instead chose to get ugly with me leading me to believe I had uncovered their scam. Again, proceed with caution. Attached is the bid with the condenser fan that wasn't needed and supporting text from my tenant who as also told our problem was the fan going the wrong direction.

We were very happy with the quick response time! The technicians quickly found the issue and were…read moreable to replace the part and have our heat working. They charged us a reasonable, fair price. They were friendly, polite, professional and explained everything well. We will definitely use them again going forward!

Had a Company come out, want mention name and quote $ 10,000 plus saying my older Gas Heat PKG…read moreneeding replacement due to safety issues. Got Star to check system out and was told all was GOOD at this time! They didn't even charge me for a service call. How nice to have a Honest and Ethical Knowledge Heat and Air Company in Hendersonville. They are always timely and have great communication!!!

We rely on this company to keep our heating system running. C & M provides fast, efficient service…read more Technicians are well trained and provide great service.

So far these guys have been pretty responsive and available when I have needed them. Nice people…read more Sometimes quotes for repairs can get a little pricey but nowadays that seems to be the norm for the industry. I'd recommend them.

Honest people & reasonable pricing. Ive had a very good…read moreoverall experience with this company & its employees.

Excellent company! Came quickly and solved a problem with my AC that others couldn't or wouldn't…read more Great service, nice people and reasonably priced. Definitely would recommend!

The technician arrived to inspect the reported water damage without a moisture detector, which is…read morean essential tool for accurately assessing water intrusion. As a result, he failed to identify the water damage that was present inside the bathroom wall. We were charged $220 for this inspection. Because the inspection was incomplete and failed to identify the actual problem, we had to hire another company to perform a proper inspection. They used the appropriate equipment and correctly diagnosed the water damage.

This past week was a cold one! Of course the furnace would breakdown. I had one company come out…read moreand tell me they couldn't work on it because they couldn't find the parts for the repair. They did suggest they had a no financing plan for a brand new unit. After some research of my own I found that Air Comfort Heating & Cooling would likely be able to find the necessary part to fix it. So I gave them a call right before I was to leave work. Christine took some information from me regarding what brand I had and quickly knew who to send out first thing the next morning. Max came over and showed me exactly what was wrong, what was needed for the repair, and had the repair made in no time. They had the exact part in stock! I will recommend this company to the rest of my neighbors who live in the same development and have the same HVAC units. I will definitely use them in the future. -Michael H.

I had a clogged AC drain that caused the drain pan under my unit to overflow, triggering the safety…read moreswitch and shutting the system off. With temperatures around 90 degrees outside, we needed someone to help as quickly as possible. I called a couple of the larger HVAC companies for emergency service, but they all told me it would be the next day before they could come out. Then I called Highlands Cooling. Cody was already on his way to an appointment in Clarksville (I live in Nashville), but he told me he'd come by afterward and guaranteed we'd have air conditioning that night. He kept me updated the entire time, arrived when he said he would, quickly diagnosed and fixed the problem, and got our AC running again. Just as promised, my wife, our newborn, and I had cool air that night. And did it for a very fair price! I can't thank Cody and Highlands Cooling enough for coming through when we needed them most. I highly recommend them to anyone looking for honest, reliable, and responsive HVAC service.

WONDERFUL FOLKS! ....PROMPT!!! Tiffany at the office always helpful, professional and got answers…read moreI needed.

I've struggled for a bit with my upstairs HVAC unit. The unit was poorly installed, low quality,…read moreand way oversized. When I first moved in, it sounded like a freight train was taking off when the second stage kicked in, and papers/curtains would literally fly around the room. I've had two other techs come look at it so far. The first tech disconnected the second stage, which caused a ton of humidity issues last summer. The second tech said he could dump the extra air in the garage or outside. I gave up last year and ran a dehumidifier to make it through the end of summer. This summer, I decided I'd try one more time before looking at replacement units. Ben Fraser from Roscoe Brown came out and spent quite a bit of time digging in. He found one major issue - the TXV was not set properly, so the unit was not cooling properly. He reconfigured the valve and reconnected the 2nd stage. Finally, he adjusted the airflow to be much more reasonable for the ductwork. The result is much cooler air, much better dehumidification, and no more freight train! It's not perfect, but it will keep me from having to buy a new unit for several more years. The price was fairly high compared to some of the non-name-brand techs, but the results were great. I was happy with the price considering the results.

I needed to install a new water heater in my West End condo today . I hired Roscoe Brown because I…read moreuse them always for my HVAC maintenance. Felippe, Jake, & Tim from Roscoe Brown came this morning to install my new water heater. They were wonderful! All three technicians were courteous and knowledgable. I could not be more pleased with their service. West End Condo owner and long-time Roscoe Brown customer, Suzanne Sousan