What an amazing and pleasant moving experience!
My husband and I are beyond grateful for the way Bianca and Jiovani treated us during this entire process.
My husband and I had been saving for a while but with the house market interest rates sky rocketing, we decided to look for a private and intimate unit.
MOVE SEARCH BEGINS:
I began my search in mid January and met 7 property managers and homeowners. As you can see, I was really spending time and researching all locations and wanted to meet with them individually to find out more about their rental.
Luckily, a month later I came across Mavis Plaza Apartments. I was very pleased with the pictures and cost. I made my phone call and immediately received a warm and welcoming greeting from Mrs. Bianca Cerrillo. She answered all of my questions and worked with my very tight schedule to accommodate my viewing of her rental.
As soon as I arrived she greeted me and showed me all of the available units. She asked me questions about what I was looking for and by when we were looking to move. I told her we were looking for a spacious one bedroom with a backyard and a sense of privacy.
After I finished my visit, I knew this was a very promising rental. I wanted my husband to see the unit immediately but he works late and would be off at 9pm. To my surprise, Mrs. Cerrillo offered to show us the unit when my husband was off work. This was very helpful of her since most property managers I had met only worked viewing during their office hours. That night, my husband and I returned and we both viewed the unit. We were excited to finally feel absolutely confident about a rental.
MINOR CONCERN;
The only thing that concerned us was seeing a dead roach inside one of the cabinets days before the unit was finalized. Mrs. Cerrillo guranteed us and assured us that it may have been due to the entire remodeling of the floors and told us to report any roach incident that we encountered upon moving in or after.
DECIDING TO MOVE IN:
Soon, we met to discus the details and signed the paperwork. We were excited!
During the month prior to our move in date, Mrs. Cerrillo's assistance and quick replies to all of our inquiries continued. She made sure to answer all of our questions with a pleasant and positive attitude.
MOVE IN TIME:
When we finally moved in, we were excited to see that she had replaced the older stove with a brand new stove! In addition, she gave us a beautiful thank you card with a gift card to Olive Garden!
The place looked miraculous! Brand new flooring, paint, toilet, sparkly white restroom, brand new ceiling fans, clean backyard, and brand new white blinds all over the entire unit.
Even during our move, Mrs. Cerrillo checked on us to make sure that everything was going smoothly.
*Just so you know, before moving in, my husband and I examined the entire unit to make sure there were no bugs (roaches). We were pleased to see none.
HIGHLY RECOMMENDED:
We just moved in this past weekend and so far we are absolutely satisfied with our decision. Moving is such a stressful and critical decision. Where to move, the area, the neighbors, the noise level, the environment: are all vital things to be concerned about. We are thankful the amazing property manager and for the genuine and transparent approach she has for helping families move.
We really appreciate her friendliness and her honest and straightforward attitude. She was very honest about everything and assured with actions, that she truly cares for the Mavis Plaza apartment community.
Thank you Bianca and Jivoni for your amazing work ethic and customer service! We already feel at home! read more