Not sure why all the negative low reviews. I have been going to this place since I moves here 13…read moreyears ago. They always do me right. Never over sell and always ask if you want extra service. They even helped me when I had issues with a headlight problem and never charged me for it. Great car wash next to it included with oil change and everyone here is super professional. My go to oil change and inspection stop.

There is always a line here for services but it moves at a reasonable pace. I came for an…read moreinspection and oil change. Both were done to my satisfaction and I will be returning. You get a free car wash with your service which was nice! Next door they also have interior cleaning services!

Met Bob the district Manager who is so considerate and informative,…read more Always smiling and willing to help. a shout out to the BEST mechanic ever goes to Andy. I trust no one else with my vehicles. Great Job Midas of Colonie.

Once again I decided to give a major brand shop very close to me a try - after not using them for a…read morelong time due to reliability and integrity issues. I was abruptly reminded why I don't use them anymore. I went in for a simple annual inspection. I passed but was told that I actually needed rear brakes and rotors - on my vehicle with under 50,000 miles on it. I don't trust them so I took my vehicle to this Midas shop I have been doing business with. Jesse, the Assistant Manager, checked out my rear brakes and rotors and, surprise, there was absolutely nothing wrong with them! I have dealt with Jesse previously and found him to be a very talented mechanic and management employee. Once again the local shop pulled their dishonest diagnosis of my vehicle and, once again, Jesse and Midas proved their integrity. This Midas shop is the only shop I will ever have my vehicles serviced by. Competency and integrity mean everything! This Midas has them both!!!

My wife and I drive separate cars and we both come here for just about all of the work we needed…read more For things like oil changes, inspections, and other basic work they are fine (and my previous review captures my thoughts on that). However, we have recently have had poor experiences with more involved problems such as brakes or electronic sensors. I have had my car in four times over the past year to have squeaking brakes fixed. They charged me once initially but the problem didn't go away. While they have consistently looked at the car, repaired problems and replaced parts that were warped and defective without charging me additional, my car's breaks still squeaks. This last time they managed to get it to stop (the parts were under warranty) but I question how long it will last. My wife has had problems with her ABS sensors, which has led to other related problems. Again, they charged her once initially and then replaced a broken part and then perhaps damaged another part, but despite taking it in several times they clearly haven't been able to fix the problem. And other issues have been caused related to this, which is frustrating. They fixed it under warranty again, but one has to wonder if the solution is permanent. I won't say that they can't fix brakes or electrical problems. They probably can. But, recent personal experience has been that they can't resolve our issues despite repeated opportunities to do so. They have always been friendly and cooperative in working with us to attempt to correct the problems... but at the end of the day the problems still seem to return. When I had issues with my muffler they recommended I go elsewhere which was a good idea. When I had fuel tank issues I went somewhere else too and that turned out to be the right decision. So, I still recommend them for basic work but am less confident about trusting them with more advanced problems.

I went in for a NYS inspection and firestone failed me for window tint and front brakes/rotors…read more They made sure to tell me they could get the parts right away and my car would be passing same day. I decided to take my car elsewhere and I am glad I did as there was nothing wrong with my brakes. I was told they were no where near failing inspection. This other place removed my tint and passed my vehicle without having to put new brakes/rotors on. Firestone completely lied to make more money off of me. Stay away from this place as they seem to lie about needed parts hoping you will believe them and pay for it. What a scam they have going on!

My daughter a car kept getting a flat tire . The dealer was closed and we had just had 4 new tires…read moreput on about a month ago..pep boys was about to close and all the mechanics were gone. I explained to Justin we needed to go to CT the next day for my other daughter's college graduation. So he pulled the car in looked at it found out was a faulty air valve and fixed it for me.... He was very nice and professional. He was awesome!!!

Worst experience at a shop by far. Failed inspection a vehicle in working order for "rust on the…read morerotor" and said the vehicle would need all new brakes and rotors. Failed a second vehicle with 12k miles for a tiny line of rust on the back rotor. When questioned, the service advisor's excuse was "it's up to the inspectors discretion", a corporate translation of "We decide if we want to fail you to scam you on unnecessary repairs". Don't fall for their bullcrap and certainly do not bring your vehicle here. Someone really ought to do the hidden camera exposure on this place where a mechanic runs through the vehicle and then exposes all the scammed upsells!

Mike and Dan are Efficient , friendly, and priced right for the job and I like that it has a clean…read morewaiting area.

Dear Customer Relations,…read more I am writing to express my disappointment with the service I received at the Goodyear located on Wolf Road in Albany, New York. My experiences fell well below the level of customer service I expect from a company with Goodyear's reputation. On 9/27/2025, I was advised that my car needed several repairs in order to pass inspection. One of those such repairs was rear brake pads and rotors, which I had replaced. The cost for parts and labor was $549.99 with a warranty of 24 months or 24,000 miles. I was also told that the car needed a left inner tie rod and a left outer tie rod. I paid $289.99 for the left inner tie rod and $99.99 for the left outer tie rod. The customer number associated with this repair is 0131000961 and the invoice number is 0000066041. On 3/16/2026, I returned to the same location for additional repairs, one of which was the replacement of the battery. The cost was $240.99 plus $44.99 for the installation package, with a warranty of 48 months free replacement. The corresponding customer number is 0131000961 and the invoice number is 0000067984. On 6/19/2026, I returned to the same location because the back tire appeared to be locked and I was planning to drive the car to Maryland. The sales rep advised me that I needed several repairs, including, but not limited to a new battery and rear brake pads and rear rotors in order to safely drive the car from New York to Maryland. I had a new battery installed, which cost $240.99 plus a $44.99 installation fee and rear brake pads and rear rotors totaling $549.99. The battery had a 48-month warranty and the brakes and rotors, a 24 month or 24,000-mile warranty. The corresponding customer number is 013101459 and work order number is 0000028643. The next day, 6/20/2026, I left Albany, NY and proceeded to travel to Maryland. I got onto the NYS Thruway at Exit 24. The car began to lose power a few miles beyond Exit 19. I was able to guide the car to the shoulder of the thruway without incident. The car would not start, so I called Perry's Towing in Kingston, NY, who towed the car to Mavis Auto in Kingston. To my surprise, I was informed that I needed a new battery because the alternator had failed and drained the battery. The laborers at Mavis were flabbergasted at the fact that I had just had the battery replaced the day prior by Goodyear and no one checked to see if the alternator was failing before replacing the battery. Mavis replaced the battery and alternator, and I made it safely to Maryland. Upon getting to Maryland, I took the car to Shell Gas Station for an inspection. The mechanic advised that there were several issues, one of which was that the tie rod needed to be removed because it was installed on the wrong side of the car. I called the Goodyear in Albany, NY to find out (1) why I was charged for a new battery on 6/19/2026, when the battery I purchased on 3/26/2026 was still under warranty, (2) why I was charged for rear brakes and rotors on 6/19/2026 when the rear brakes and rotors I purchased on 9/27/2025 were still under warranty and (3) why they did not check the alternator before replacing the battery on 6/19/2026. The sales representative informed me that he wasn't able to retrieve a record of my prior visits to Goodyear, but if he had known at the time, he never would have charged me for a new battery. He advised me to try and return the battery to a Goodyear location in Maryland and if I was not able to do so, to give him a call. I called Goodyear in Maryland and was informed they could not accept the battery, nor could they give me a refund because they were not the source store. I called the sales rep at the Albany store to let him know and he said, "don't worry about it. I will make sure the amount is refunded to your card." He told me to expect a call from him the following week. To date I have not heard from him, nor has he returned my calls. As for the rear brakes and rotors, the sales rep advised they were no longer under warranty because the car "sat and was not driven." He also said they checked the alternator before replacing the battery, though given the level of customer service, I'm not certain that is true. I didn't bother mentioning anything about placing the tie rod on the wrong side of the car because I really don't think the individuals at this location care. I also called Goodyear customer service and was left on hold with no response. What is most disappointing is not only the improper charges, but also the lack of communication and customer care. I made multiple efforts to have this issue addressed, yet my concerns have not been handled in a satisfactory manner. As a loyal customer, I expected transparency, accountability and a willingness to correct what appears to be incompetence and negligence. I respectfully request that Goodyear conduct a thorough review of my case, reimburse me for any charges that should have been covered under the war

CH Mobile Auto was AWESOME! Chris was incredibly friendly, helpful and fair! The service done on my…read morecar was done quickly and perfectly. He even helped me out on a part that I needed and got me back on the road! Such a great company if you're looking for fair and affordable car repairs. They were the first to get back to me with a quote and I am so glad I chose them. Will definitely reach out again for new back brakes. Thanks again Chris!!

Great service! Can tell he genuinely cares and isn't trying to squeeze every dollar out of you like…read moreI've found to be true of most mechanic. Chris is a great guy and was able to fix my cars issues in a timely matter, would absolutely recommend to anyone.

I had completely given up on this location after about 25 years of using them. Workmanship was…read moreshoddy causing numerous return visits to make things right. 2 of their best manager had left and the replacements didn't cut it. however, the past is the past. I decided to gave them another try (due to their proximity to my home). This time they did not disappoint. Jesse Cater - the new Manager - was fantastic and I complimented him on how well I heard him dealing with other customers while I was waiting for my vehicle. Josh, the technician who did the work on my vehicle was top notch. He did a wheel alignment for me and I watched the computer screen on the alignment machine while he worked. He was not satisfied to get the alignment specifications close. I watched as he got the specification perfect! Most had not been that precise during my past visits. To sweeten the deal, the Manager honored a discount coupon I had from a competitor - and he did not hesitate to do so. Jesse and Josh made this a great experience.

I've gone to that location for years. they were always reliable. then yesterday went to just get an…read moreinspection. they presented me with a document that showed detailed pictures of these crazy worn out brake pads.. the second I asked them to show me.. it was clear that it was all made up. the guy at the desk told me my rear brake was the issue. then when we went to the truck it was my front brake that was the problem not the rear! the pictures on their little report had pictures of the contact side of my brake pads, but the pads and calipers were still assembled on the wheels. so, what they took the caliper off and took pictures and put it all back together? total BS Brought my truck to a Dealer the next day and not only did they pass me, but they confirmed there were no issues whatsoever with either my front or rear brakes.