Disappointing and Unprofessional Customer Interaction…read more I stopped at this Roberts gas station to purchase a soda and a snack--something I've done many times before, as I am a regular customer. Unfortunately, this visit was a very negative experience due to the behavior of the cashier. When I approached the counter, I greeted the cashier, but received no response. As I was paying with my card, she began giving rapid, commanding instructions while I was already in the process of using the terminal. This became confusing rather than helpful. I calmly told her, "I'm sorry, I can do this--you're just confusing me." After that, the interaction noticeably changed. The cashier became silent and visibly upset. When the payment terminal had issues and needed to be reset--a situation outside of my control--she appeared to blame me and became increasingly irritated. Once the transaction was completed, I asked politely, "Did I do something wrong?" Her response was completely unacceptable. She told me that I was rude, said she "didn't need this," and then told me to "get out." I want to be very clear: I did not raise my voice, insult her, or behave disrespectfully. I am an older customer, and the confusion came from being spoken to abruptly while already following the payment process. That does not justify being spoken to harshly or being told to leave the store. What was especially disappointing is that I frequent this location. The only difference this day was my appearance--I was unshaven and dressed casually. Whether that played a role or not, no customer should ever be treated this way. I expect better professionalism, courtesy, and respect from a business I regularly support.

Last week I bought six bottles of beer in Robert's Market Place and…read moreas I was walking out I dropped the package on the floor and they all broke. A young man began sweeping up the mess while I got another six bottles. At the register I handed the clerk my credit card when the manager came up and said, "No, here's your card back. You already paid for what you wanted and I want you to get it. We appreciate your shopping with us. Thank you." I left the store with far more than the six bottles I had wanted. Far far more. Thank you Roberts Market Place. Charlie Mitchell

I'm not sure why it says Texaco, but as of the past few months, this is a Sinclair. Store owner is…read morevery nice, fair prices inside the convenience store. The gas is usually cheaper than the Circle K across the street, so I'm not sure why they don't have as many customers! Even still, I've never seen their prices go above Circle K, but Sinclair is rated as a top-tier gas seller, so you're getting better quality gas for the same price! Might as well go here instead!

It's no longer TEXACO...... check it out! It is now SINCLAIR gas station and has been for some…read moretime...... lower fuel prices. Address: 8470 E State Rte 69, Prescott Valley, AZ 86314. CHECK IT OUT!

I've been getting gas here for the past few years because I hate having to walk into a store &…read morestand in line twice because I always pay cash. But I've been to this station twice in the past week during their posted business hours and there was no one there. Sign said ring bell for assistance but there is no bell. Other sign said to knock on the office door behind the booth but no one answered. If staff didn't show up to run the station the owner should be responsible for posting a sign or running the station himself. I will try a 3rd time in a few days but if there is still no one there I will have to find another station and put up with walking in a store & standing in line. I sent a message to Valero but they said they only provide the gas & don't run the stations. Very annoying.

I used to get gas here all the time in my SUV and one time I was borrowing my mothers car I pulled…read moreup I had a little bit of trash from lunch that I was throwing away in the trashcan and I was going to get gas and the attendant came out and told me I was trespassing and that it was not a public dump. I guess I won't be getting gas there anymore!

Went in for fountain drinks, location is under remodel so stuff is everywhere which I understand. I…read morepolitely asked the cashier if they had any fountains at the moment and she proceeded to throw her arms up like I was crazy and then she said right in front of you bud. I looked and sure enough a machine was there, but wrapped in caution tape. Told me to have a nice day. Such a rude experience. Will avoid this location at all costs for now on

Made our first trip to the new Circle K today. We were shocked to observe the floor and counters…read morein the drink area were so dirty. Cashier was polite, but this was our first and last visit to this location. Apparently no management.

The old ladies who work there, to which I'm I'm equal in age, always make sure to card me for cigs…read more I understand that they do that because someone was likely dumb enough to get in trouble selling cigs to minors. So, they card everyone now, clearly demonstrating that the have no judgment skills whatsoever. Carding gray haired wrinkled people, who have obviously been eligible for decades to buy a product, demonstrates a power trip and a lack of skill. It also demonstrates that they really don't want to sell you a product. There needs to be common sense in the application of safeguards. Really, every time with the same two old ladies? Is their judgment skill really that far off? I look young, but nowhere near underage. I'm 59, its hard to hide. By decades. They see me every day and know damn well I'm of age. They need to lighten up. You really should hire people that have some judgement skills. The men don't card after they see you a few times. They are demonstrating memory and judgment skills, as well providing me a guest experience that is pleasant and fast. If two "elder" cashiers are working, I make sure to avoid them if possible. Even if my id is in hand.

Mr bob that works there is amazing great guy thanks. Very helpful atmosphere always happy to help.read more

Loved seeing ethonal free gas. I got so much better mileage…read more Always clean restrooms and great coffee options as well. Fresh food and prepackaged food options.

The worker charged me for something I didn't even purchase and I told her and she refused to take…read moreit off because it already went through. For some reason she wouldn't give me a refund very disappointed.

I was overcharged $25! The kid working gave my gas to another pump, said he could not refund or…read moreprint receipt! I was 20 minutes late to my meeting. no stars.

Friendly staff and clean bathrooms! Pleasantly surprised by…read morethe cleanliness of the bathrooms, will be returning when in town.

Not only do they not inform you of the additional charge for a credit card. But after driving all…read morenight, I parked out the way to take a nap. They come knocking on my window saying security won't let you park here, they'll tow you. It's not safe to make people drive tired. Go to Costco across the steet.

Dave's chevron on Robert Rd. Owner Sunny , I was told today I disrupt his employee's my talking to…read morethem, and that his store is wired and hears all conversations, and I was to not speak to his employee's and buy my items and leave. Sunny made me cry with his morrally bankrupt comments. Shameful behavior ( and today is my birthday)

Best place to buy cigarettes. Very polite people. Especially the older guy…read more But they need to change their name to Dave's Fast Stop.