Lovely things in a warm and friendly environment. Small local business that is focused on customer…read moreservice. Pretty shop.

I had called several times to book an appointment to consign some clothes. I decided just to drive…read morethere during business hours. I just got here and the are closed, completely vacated the store! Nothing inside. So I called the number I called several times yesterday and it's been disconnected! No word about this on their website, facebook page or voicemail. I hope consigners did not just get ripped off!

My wife had a very frustrating experience with this company. She purchased several items through…read moreTikTok Shop, and when they did not fit, she contacted the company to request a return. During the call, she clearly explained the situation and specifically asked whether she could return the items in person rather than mailing them. She was told that an in-person return was possible. So she returned them in even received an online return receipt. Based on that information, we reasonably believed the matter had been resolved. We later learned that returns for TikTok Shop purchases could not be processed in person. As a result, we are now out the money and feel that we were given inaccurate information. This situation could have been avoided if the return policy had been explained correctly from the beginning. If in-person returns are not available for TikTok Shop purchases, customers should be told that clearly and consistently. The incorrect information wasted our time, caused unnecessary frustration, and resulted in a financial loss. We urge the company to ensure that its staff are properly informed about the return process and that customers receive accurate guidance before making decisions about their purchases. Update: Customer service made it right and helped us get our refund.

They have the cutest clothes and great customer service. You can come in person to try the clothes…read moreon!!

SAVE YOURSELF!!!! RUN, don't walk, AWAY from this business. Whatever do you, DO NOT open a line of…read morecredit!!! After a mix up with the payment method, I called customer service, who then assured me that the entire $40 late fee had been waived and I was left with a balance of $0 after paying off my card. Imagine my surprise when I opened a subsequent statement and there was a balance for the late fee and late fees for the late fee! What??? So I called CS again who at first told me there was nothing they could do, but then later in the call told me they could waive only $15 of the $31 fee. I said fine, I would like to pay that off now. Oh wait, they said, it is a $9 fee to pay it over the phone. Hold my beer while I pay it online I said. So I pay the new fee online, but the credit won't show for three days, and I tell them to cancel my card. She says she cancelled it but I see no confirmation of that in the account and she refuses to send me a confirmation email. Protocol, she says, is I have to just believe her and the confirmation will be coming by snail mail in 7-10 days. Will this headache ever end??? Seriously. Save yourselves!!! This has been a PSA.

I love Maurice's in general, and I'm a huge fan of this location. The staff is great! They're…read morefriendly and helpful, but they also allow you to browse and don't push anything on you. Maurice's has a large selection of clothes in many sizes. They have casual styles as well as dressy styles for work. They have very cute and affordable jewelry that holds up well.

June 11, 2025 Since…read moreFEBRUARY [it's June now] I've been dealing with JessaKae. Thus far, i have purchased 5 dresses from them and have kept 3. I'm 63 and plus size. Each dress style I've tried fits differently so, that's the chance you take when ordering online, right? Well, here's the fine print... NO REFUNDS! And, every dress is minimum $100. I started with a 1X and it was too big. Went down to XXL; that one fit and was kept. $183 (see photo) I still have several hundred dollars of credit and will have to keep ordering until the next one is cute on my body. Oh! And thirdly, you have to PAY $12 each time you ship a return. I'm about to order my 6th replacement... wish me luck. Hopefully it will be the last sale because I'm MAD at myself for thinking i would originally get a refund but... Oh, and the ONLY way to communicate with this company is email. They don't have a business telephone number. Do NOT recommend this dress company if your over 50 and plus size ------------ June 23 2025 Just received my 6th dress, the Solana... love it My credit is now down to $30 Do I let them have it... or spend more money?!! I'm going to ask [pled with them] if they will refund me this $30 amount since I've had 6 dress orders, paid shipping for every return [$12 each time] and only kept 2. Answer is... NO. [see photo] ---------,,,,,,,-------- June 28, 2025 I bought dress #7 today and applied my $30 credit. Bought one on sale (only $99 each) FINAL sale, too well, here we go...3rd dress XXL is too small at ribs [see what I mean?] there's just no consistency in sizes. This will be my last contact with ol JessaRae

I have a beautiful dress from here that I got online and I had to see this place in person because…read moreI love how size inclusive they are and I live here in Utah. I was greeted today by a beautiful woman working the front desk today and she was such a vibe to talk to. You could see her just glowing because she loves working here and I am ALL FOR IT! She showed me where the dresses were and I was in heaven trying them on because the dressing room had great lighting and a big wonderful mirror. The prices can be a little high but they always have great sales which you really get your money's worth. Each dress will not fit the same tho, I'm a size 16 so 1xl is my size and not all will fit when zipping up the back you may need to take it to a seamstress just a heads up...

Ventured into this boutique today for the first time. Funny because my hubby met the owner over a…read moreyear ago and he got me a half tee white short sleeved top - and I didn't really appreciate the true essential of it until just recently! Now I'm not so limited buying dresses that have no sleeves, or buying a loose top that will show cleavage / this is def thinking outside the box and I'm grateful for the genius of this company! Purchased a couple of items today in the clearance bin (grateful!) bit of course the clearance bin had no size Large in it, and that was the size I was really looking for. So I settled to buy a couple of XL sizes, hoping they fit more snug than not. In addition, I also scored a camo long sleeve half tee, with thumb holes, in my size! (Not in clearance bin). I love anything camo! Got to meet Amanda the owner today, and she was so sweet and personable! Also Tammy is a great help! Looking forward to coming back!

Halftees are perfect for when I'm pregnant and to avoid the annoying t-shirt lines when wearing…read moremaxi dresses. They are perfect!

I went in to just look around and found such fun clothes!!! I loved the dresses! White clothes. So…read morepretty!

wish i could give 0 stars! came in looking for some temple dresses but was surprised to see that…read moretheir dresses are cheap knock-offs of white elegance dresses. i saw some of my exact dresses i bought from there that were obviously copied. staff was friendly but couldn't support the company :( hope they create their own dresses in the future!

Riley was really helpful with doing a bra fitting and helping me find what I was needing…read more Their system was definitely really slow and having issues, so it took me about 20 minutes to check out. They were way polite though and I didn't mind too much.

This store is brightly lit, spacious, well organized, clean, and well staffed. It also seems well…read morestocked. I've always liked the sales clerks working there when I've gone in. They're friendly and helpful and not too in my business (which is a tough line to walk). I can usually find things I want among the Lane Bryant clothes. The prices are a little high (as is true for almost all plus size clothing), but there are frequent and meaningful discounts, so be sure to keep track of the mailers that will definitely come (with 15-20% off coupons, always). I don't love shopping, but I'm never sad for a reason to go to this store. It's definitely a happy place to be.

I had to return an item that just didn't fit very well, and decided to return it to this location…read moreas I was in the area. The layout of this store is impressive and the sales clerk was more that welcoming. I was able to return my item with no hassle, and was given cash instead of putting the return on my card.

I love torrid in Jordan Landing! The store is always clean, organized, and everything is easy to…read morefind! I came during Black Friday weekend and everything is immaculate: no clothes are on the floor, jeans are folded neatly and all the sizes are the correct section; even on the clearance rack!!! I easily spend $100 minimum every time I shop here so I try to limit myself. They usually run their specials with their haute cash where you spend X amount of dollars and get torrid cash back! You can also sign up for their free rewards program and collect points to save on your next visit! I just saved $10 and didn't realize it!!!!

This store just has no concept of customer service. I've spent over a decade buying from Torrid and…read moreI've had to do a few exchanges over the years. Today I tried to exchange (not return) a pair of unworn pants. I had removed the tags because I typically wear the same size, but having lost a few pounds, I tried these on and they were a bit roomy. I don't have a local Torrid so while traveling I brought them two weeks after buying hoping for a size down exchange. They refused despite me having exchanged multiple items in the past in similar circumstances. They have no real policy in place. I've returned and/or exchanged multiple items without tags over the years with no issues at all. If they had been consistent about this over the years I would be less bothered by it, but having had successful returns in the past, I'm frustrated with their lack of customer service. The pants were unworn and undamaged, just missing tags. I would have even paid a restocking fee for the tags. I have spent thousands of dollars a year at this store but now that I know my store loyalty isn't worth an exchange for a $45 pair of pants they will never see another dollar from me.

I've shopped here a couple of times and honestly it's not my favorite. The clothes are cheaply made…read morebut priced outrageously! T shirts that were $20 at the former Lovesick that used to be in this location are now $60. It's crazy. I bought from here about a month ago and was able to find one dress that was super cute but most of the clothes are baggy and don't have any shape to them at all. Honestly Lovesick was 10 times better and cheaper, I really wish that store was here instead. The only reason that this is two stars is because the employees are the sweetest people ever. I'd really only go back to chat with the employees, if I'm being real.

I have found a few great finds here! There are so many sections for women, it's difficult for me…read moresometimes to find exactly what I'm looking for. Other than that, this place is always pretty clean and the employees are kind.

Compared to many Ross locations I've been to, this one was actually faaaairly clean and organized…read more Though the selection of items felt a little low in the men's section.