Customer service at this location was extremely disappointing. When I brought my concerns to…read moremanagement, they refused to take responsibility or make any effort to resolve the issue. Instead, I was told, "I wasn't there, so I can't help you," which left me feeling completely dismissed as a customer. Good customer service starts with listening and trying to find a solution, not avoiding accountability. Based on my experience, I would not recommend shopping at this location. I visited this location on June 26 at 6:30pm. Sephora staff helped as much as they could. Management came and did not do anything other than saying too bad.

The just changed their setup and the return area is under construction. The line was long and only…read moreone person checking us out. I was her to do a return, not purchase anything.

I just purchased a Hausen brand blouse at this Market Street store today for $118. Decided to check…read moreHemline online and this same blouse could have been ordered from Hemline for $68!!! That's a $50 difference - almost double. I understand rent is high at Market Street but to mark it up $50 is truly too much. Suggestion - if you see something there you like, checkout at their online site before buying. I would return it, but can only get store credit.

I went in yesterday evening with my mom and sister, I was looking for a dress for my wedding…read morecocktail hour and I found a gorgeous dress while walking by the store. We decided to go in and find the dress (they only had one left) it was beautiful but it was a medium and I needed a large. I asked the blonde lady working at the counter if they had it in a large, she said "no normally the hemline exclusives only go up to a medium" honestly I thought that was strange. But I asked about the return policy she said only store credit. I ended up buying it basically just telling myself I'd lose weight to fit into it. Well looking online they did have a large? What was the point of lying??? I'm not sure why these employees at these high end boutiques feel entitled to act snobby & so unhelpful. You'd think they'd be willing to help & if they don't care for customer service then maybe it's time to look for another job. Will not ever be returning to this store. Do better!

I came here looking for school clothes for my daughter and t-shirts for myself. I was able to get…read more10% off on the clothes. They also had a sale on shampoo and the sale was advertised as Redkin shampoo & conditioner 2 for $34 regular $50. They had the shampoo on the rack right in front of the register with a large sign in front of them, but the shampoo that by the sign was not the right size. The shampoo by the sign were the large bottles and were regularly $50/each. They had to page the manager over the salon to the front to find out what the sale was actually advertising. He said that the size of the bottles being advertised were in the back in the salon, but he did go and get them for me. I am not sure why they put that sign in front of the wrong sized bottles. I don't know if they were intentionally being deceptive or if it was an honest mistake. It was kind of annoying either way because it caused me to have to spend a long time in the checkout line, and there was alot of confusion. However I did find a good deal on 2 shirts for myself in the clearance section and my daughter found several shirts that she liked, and I did get the shampoo for a discounted price, so overall it was a good shopping trip, I just wish they had been a little more straightforward about what was actually being advertised with the shampoo/conditioner.

Gabby was my stylist at the salon and she fixed my hair beautifully. She was very friendly and…read morehelpful and professional during the whole experience. She made sure that I was comfortable and would tell me what she was going to do my hair step-by-step. I just wanted a simple cornrow hairstyle, nothing fancy. My cornrows are out so cute and I will be going there in the future.

Discover great business casual / formal clothing! I rarely walk into this store, but so glad I did!…read moreI experienced exceptional customer service.. forgot her name but I am sure they know who I'm referring to. Here's a tip: If you purchase an item--whether on sale or at full price--and the price drops within seven days of your receipt, you can request a price adjustment. Plus, teachers enjoy an exclusive discount!

I had a great shopping experience. The ladies were very kind, helpful, and patient. They helped me…read morefind the perfect dress for a last minute event. They went above and beyond! Thank you for such a positive experience.

Discovered while looking for a new sexy bra across the mall at Victoria's Secret it and Lane Bryant…read moreare the same company! {Take that supermodels!} So when I was told that VS had none in my size but LB would and why I marched right on over! I've shopped LB since my teens and they have actually in the last 5 years or so truly become a store to buy fashion and not just clothing for big/fat girls It's been a pleasing change I assure you I have been amazed every visit at the selection of the clothing to lingerie Employees are super helpful and willing to stay with you as long as it takes to find that just right outfit, look whatever one of my favourite skirts I have ever owned I bought from this location 3 years ago for my sister in law's wedding and I still wear it - it was made that well it hasn't faded and hasn't gone out of style

Lane Bryant is one of a plus sized girl's best friends. As the years have gone on, their clothes…read morehave become more modern and up with the times. Someone who is anywhere from 18-55 can go to Lane Bryant and find something that pleases both their tastes. I love the new (when I say new I mean in the last couple of years) store opened in The Woodlands mall I was thrilled! They have their main store and their cacique intimates store combined into one store of awesomeness. Their intimates store is the only place I buy my bras. It is hard to find cute, flirty lingerie in plus sizes that is not outrageously expensive. Be sure to hit the store during the sem-annual sale, it's a great time to stock up on cute panties!

We experienced excellent customer service from several of the staff for floor help to the register!…read moreGet the app, because there's promos you can use in store! Also when you register your birthday, a gift $5 off!

Perusing the aisles and they do have a handful of good stuff. Camping, hunting, fishing, you name…read moreit they have it. We enjoy coming here as they are not really busy. Service is great here too, staff are available to answer questions. Value for the price is a bit high on some things.

You can never go wrong with a good ass pair of LEVIS!…read more I realized throughout the years that this brand has never gone anywhere! In fact, LEVIS is still thriving and staying in trendy vogue! I found my fav pair of white jeans for the summer... Customer service, on point-blank I explained to the kind lady what I was looking for- she pointed a few pair out, and helped me to the dressing room where I fell in love with the way the jeans looked on me... In the end, I purchased 4 pair, less than $200... #winning

Just left this store after having the best experience! I fell in love with a pair of jeans that…read morewere over my price range and the manager LOWERED THE PRICE BY HALF so that I could afford them. Customer service was amazing, the selection was great, and they go above and beyond for their customers! Highly highly recommend!

I hate that I have to come here every time I'm at this mall. But today I got $30 off my purchase…read morebeing a rewards customer. Woo hoo! They spun it like I could get another $30 in free stuff if I wanted. But when I asked to apply the $30 to the current purchase that was also ok. Score!

Easy shopping here. If it is on sale and your size is not in store they will order for you. We got…read moreour order in three days. Sales people were very helpful.