great people,great experience.ever was very thorough about explaining the process and the charges…read more I appreciate their kindness from the employees on Navarre. big difference between them on the one on Laskey

I was looking for a optometrist in the area of Oregon, Ohio that was a professional, and one that…read morewould be around the next time I needed an exam. I did not want to go to one of those large, impersonal eye care businesses where they move them in and out quickly, and don't seem to have a personal interest in their patients. James Optical fit the bill! I underwent an eye exam and was fitted with contacts, and then sent home to try them for three weeks. I was asked to return at the end of the three weeks, at no charge, to again check the fit and make sure it was right. I was very happy with their service, and will need to look no further!

This office is super professional and super friendly! The costs are not overcharged and the turn…read morearound on getting your glasses and contacts are very reasonable! I love going to these doctors. Excellent customer service and highly reliable! They did not add on extra charges and gave me refunds for my contacts, without being asked. I spent $300 less with these doctors, than I have ever before!! Thanks!!

If this were based on the docs alone, I'd give this place a 4 but based on the service it deserves…read morea 2! The woman who sells the eye glasses is something else.. very difficult to work with and is the reason I will not return. She is very snooty, looked down on my mother and I the whole time shopping through the glasses selection and only gave us better service when she realized I wanted a pair that was $300+ over what my insurance paid. On the phone, she was also very rude when inquired about when the glasses would be in after it had been a week longer than expected. Other than that, the other office staff are lovely and I like the doctor I have seen, Dr. Wagener. The wait time can be a little long but nothing unreasonable about this office except for the glasses lady. Beware! It might be better to get your prescription and go elsewhere..

Terrible service, impossible to order contact over the phone. They have the worst hours, the oregon…read morelocation which I switched to after too many bad experiences at the toledo location isn't even open on wednesday's. On top of this, if you don't know the extension number then you have to talk to a switch board operator every call. The process is atleast 5 minutes/call. Then if you get through to the correct location and dept. it's another 5+ minutes, THEN you end up having to leave a voicemail that doesn't get returned. Stay away from this place unless you're forced to work with them due to insurance purposes.

All their pipes are cheap and break. I bought a stone tube bong which i was pressured into…read morepuchasing bc its stone vs glass and it broke in a week. It leaked and glue broke the stem off the tube. They refuse to refund or exchange. I will NOT shop here ever again and will go out of my way to make sure others dont either. $120 I should have just thrown in the trash. I had the receipt and they didnt care, they told me to throw it away.

Jake was an awesome help! He answered all my questions and made appropriate recommendations. Wild…read moreBill's has a large selection and I'm excited to try their Graffiti Bar disposable vapes. The store is very clean and well organized. I will definitely be back when I need to make another purchase.