Our group of four booked a 2.5 hour Turtle Town kayak and snorkeling tour with Kelli's Kayak and…read morehad the best time. Thank you so much to our tour guide, Tyler, for the awesome experience! The company sends a text message with information the night prior to the tour with information on where to meet (Makena Landing Beach Tour). The check-in time for us was at 7:00 AM and the tour starts around 7:30 AM. All equipment needed was provided (snorkeling set, wet bag, kayak, and life jackets). There were five other people on our tour, which made the tour even more fun :) Tyler gave us all of the proper instructions and tips for kayaking and snorkeling. We've kayaked before but it was both my boyfriend and my first time snorkeling and he made us feel really comfortable and confident in trying something new. The snorkeling experience was amazing and we had the chance of appreciate the beautiful coral reefs, aquatic life (including tunas jumping out of the water), green sea turtles, and surrounding mountains. Tyler was also really knowledgeable about things to see on the island and had a lot of interesting fun facts. Our friends also agreed that the tour was worth it and overall had a really great time. I'd highly recommend booking a tour during a Maui trip!

Really great experience with a knowledgeable guide. You will be well-cared for and well guided…read morealong the Maui coastline to hotspots for wonder-filled scenery. Things to know: - They will ask you to park in the beach cove parking lot at 5110 Makena Rd. From there you walk along the road past the bathrooms by the beach and you will find your guide along with a guides from other services - You will be provided a 15 liter wet bag - As they say, bring as little as possible - there's no room for more - You will launch from the beach, but you will get in and out of your kayak while anchored in open water - Trust your guides, they are smart, helpful and personable (especially Cody!)

We had the most amazing time! You haven't lived until you roll with Bobby and Sam! Don't leave…read morethe island without this experience. I'm going to post pictures, so you really see what Bobby/and Let Me Show You Maui is all about. I wrote a caption for each of the pictures. Please read them if you want to know what/and where each picture is. We did a full day and a half day with Bobby and Sam. We did the West Maui Mountains, Haleakala, and Hana. The price is really not that much more than going on a bus with 12+ other people. This tour is totally custom, tailored to you and what you want to do and see. If you want incredible pictures, that are just raw and in the moment, Let Me Show You Maui is where that will happen. The entire tour is photographed. So you get to keep those authentic moments!!! It's like they say on their website, "If you have the will, we know the way." You'll see, understand, and experience Maui in a deeper way. You'll get to know it like the locals. Bobby's philosophy is about taking each of his guests to their own Everest. When you talk to Bobby on the phone, he is so full of life, and absolutely exudes this through the phone. He is absolutely an incredible person and hilarious! Like I told him, "You had me at Hello!" Roll with Let Me Show You Maui, and get your Aloha On!!!!

Generally don't write reviews unless I feel strongly about something but I was feeling compelled to…read moresince it has been a couple of days and I'm still awestruck from the experience... so many great memories! I ended my five day Maui trip with a full day trip to Hana and back. I came to the experience with a handful of things I wanted to see but I suggest you leave the days plan to being an organic creation between you and your guide. Matias, our guide, was knowledgeable and entertaining. Not a moment went by where I wasn't engaged. No tourist traps and no crowds. He had an amazing grasp of the local culture and imparted a respect for the land I just wouldn't have gotten from a large outfit. The ride was comfortable and well stocked with everything you need, towels, water, bug spray, first aid kits, etc.. General amenities aside, we were able to let loose, explore our own spots, follow our trusted guide, taste the legit local foods, and have a blast doing it. Mahalo to Matias for the safe passage around the full Hana circle, and mahalo to Rick @ the Montage for our #1 recommendation while in Maui. "So much ALOHA"

BEST TOUR EVER!!! My husband and I were supposed to be picked up at 2 o'clock in the morning in…read morefront of our hotel but they were running a little behind but the lady called to let us know which was nice! When the shuttle got there it took us to the bike center where we checked in, they had water and hot coffee, helmets for your bike ride, and even extra clothes in case you need them. Our 2 tour guides kept it entertaining and us laughing the whole bus ride since it was dark outside for the whole ride up the mountain. They were very informative and told lots of jokes. Try to take a nap on the bus but it's hard because they are talking the whole time. When we got the top there were probably 150 people up there but the views were impeccable! We were above the clouds and on top of a volcano! We rode a little bit more down the mountain before hopping on our bikes. It was a total of 27 miles down but we hardly peddled because it was down hill. If I'm Hawaii it's a MUST DO!!!

** booked the trip through Cruiser Phil's but the storefront says Haleakala Bike Co,, the vans said…read moreBike Maui),This really should have been a fantastic time all around... that said, I did the full ride down years ago, my husband has never. First part was ok. Cory was very chatty and knowledgeable. We stopped to get helmets and jackets ( although the jackets were basically useless and not lined nor kept me warm). Arrived over an hour before sunrise... Cory's part ended and the bike portion started. To not rehash the entire thing, Russ was the leader and although he went over safety rules, he really didn't seem that concerned: big distances between riders, he mixed me up with another rider, chewed me out and told me I wasn't following directions and would not listen to me tell him otherwise;; later he said he couldn't tell us apart and I was the only one not in black/gray; it was a small group of 8 and there was a huge distance between the first two riders; he started off saying that the heaviest people would be the fastest-/ I was the lightest/ smallest and he told me I needed to go faster to catch up; he and the first rider who was a big girl and originally nervous and why she was in front were literally several hundred YARDS ahead of me ( and therefore everyone else); didn't go over speed bump navigation or hand signals until the last stop ( and there were multiple stops); I needed my bike adjusted bc the seat was too low and hurt my knees and he told me it was mostly cruising anyway and ignored my request after I told him I had had 2 knee surgeries.Appeared very condescending to me after the first incident. He also said if the directions aren't followed / he feels a rider is unsafe that he will have them sit in the van and that's the end of their ride---The sad thing was that one of the riders who went down literally less than a minute from the end and was taken away by ambulance..and she was the one he confused with me the very first part and obviously didn't follow his own safety instructions...but even their safety/ 911 protocol was unacceptable-- took them a while to call 911after she went down. Didn't seem like he knew how to handle the situation. Had two of the riders direct traffic using the companies walkie talkies and the batteries died ( aren't they supposed to be fully charged every ride???...)then Russ tells me after that he is certified as a first responder as he takes a 40 hour course yearly. Very pompous and showed no critical decision making skills the entire trip ( I am a physical therapist, 35+ years)....no tip for him. I highly recommend he be fired and welcome the owner to contact me through Yelp. Anthony, the assistant (driver) was very nice and helpful but the scary thing is he said that Russ is their best tour leader :0 Beautiful ride otherwise (5/5) DO NOT BOOK WITH THIS COMPANY

As my grandboys say...Two Big Thumbs Up! Everything on the trip exceeded expectations. I could…read moredetail the tour and talk about all the great views but that is pretty much the same with all the bike tour companies that go up the volcano. Since we have toured with other companies, I want to tell you what I think Maui Bombers does better. If you want general information about the route, check their website. Communication- instead of only getting canned responses from the internet reservation program you get messages from Matt that respond back to his cell phone. Small Group- only six in our group. We jumped in a Honda Pilot and headed up the volcano with Matt and Eric. The small group size created a more intimate experience. We talked with each other, shared experiences and had laughs. Matt and Eric joined our conversations as well. We all got to know each other a little bit. You don't get that on a bus with 15 other people. Hospitality- we were taken care of by the guys who run the company not employees who may or may not have the best interest of the company in mind. Matt fresh baked treats for us and worked to make everyone feel like family. Seriously, Matt could also be a baking star with his Coconut Muffins and Lilikoi Bars. Guess Eric doesn't bake, but he does drive well. Equipment- we rode newer Trek mountain bikes with street tires. Comfortable helmets, windbreakers and gloves also provided if you like. Upgrade from the single speed heavy cruiser bikes most tour companies use. The Treks are nimble and easy to ride. Tour Route- we had a longer tour route than other companies, on the way down we passed the other groups loading up while we were on the way to the beach. Personality- Matt is a loud energetic let's have fun kinda of guy, great for a guide. Played inspirational music from his bike to keep the energy up. Did I mention Matt is loud and animated? Eric is a little more reserved but is there to take care of business loading/unloading bikes, driving the safety car and just making sure everything is great. Great team, very professional. Safety- I don't mean to imply that you will be unsafe on any of the other tours but we felt safe and taken care of on our tour with Maui Bombers. Good bike check and safety briefing and hand signals. I appreciate that Matt leads the way, warning if necessary and making turns on the correct roads. Eric followed behind in the safety car keeping traffic at bay and letting Matt know when we needed to find a pull off spot to let traffic pass. We saw one tour where the guide followed the pack, yikes...guide following? Our tour also left a little later allowing most of the local and tourist traffic to clear the volcano and villages so we had the road pretty much to ourselves. Photos and Videos- along the tour Matt takes photos and videos of the group and scenery. While that is not unique, on the way back Matt airdrops all the photos and videos to everyone. No extra charge and they are great quality. Really nice perk. Price- Maui bombers was a bit higher than some of the others but you know what, you get what you pay for. Small group, equipment, snacks, photos...yeah, you get what you pay for. The Real Deal- Matt and Eric are the guys. They take care of you like their business and reputation depends on it because it does. The energy is great. These are the reasons for my five star review of Maui Bombers. Highly recommended.

Communication from Matt was excellent. He contacted me the day before to let me know the national…read morepark was closed and that we would have to do an alternate route. He left it up to me if I wanted to do that or cancel. We were game and we said let's go. Pick up was easy. Plus Matt does small parties. We start off with the coconut pineapple muffin he made. Which was insanely delicious. Then he says"we are going to drive up and double check to see if we can get in because there has been no updates". We got lucky and we made it up the mountain as they had fixed the sink hole and the road was clear. We were the only ones up there because the other bike company did not even try. So that was a big bonus. We had one in our party decide it was too dangerous and Matt handled that perfectly. And then she tried to bike an easier part and quit. He handled that perfectly too. Then we got to check out Makawao for 20 min. Which was cool. Then we rode all the way down to Pa'ia. And met him at Baldwin Beach area. 17 total miles of bike riding. All easy coasting. Of course the first 7 miles is all switchbacks and thrilling. With Matt you do not have to wear motorcycle helmets, you wear bike helmets. Matt provides that and optional bike gloves. He even has wind breakers if you forget yours. We all had the best bike ride of our lives. No joke. We are still talking about it today. And actually that is not a bike ride. That is a thrill ride. All those switchbacks etc. Matt drives you back to your car at Target. He gives you a second treat. His passion fruit squares. These were very delicious too. But I personally liked the coconut pineapple muffin better. We will most likely do this again if we come back to Maui. It is that good. Hitting the red button now.

This was one of the main highlights of our trip to Maui - Our guide, Lauren, took us to some of the…read moremost spectacular waterfalls we've seen. While there, we did some cliff jumping as well as took the rope swing into the pool at the base of the waterfall - a really fun rush. On the way back, she pulled over at a beach where about 20 sea turtles were enjoying the sun while laying on the sand. Quite a sight to see in person. If you're visiting Maui, I highly recommend this experience, as well as our knowledgeable and friendly guide, Lauren.

Ani was so amazing and knowledgable about this trip. She took us to the most awesome waterfalls,…read morewhich was the best part of our trip. she took my 12 year old daughter cliff diving and now she wants to be like her. Ha In addition, she took my wife to see turtles off the beach without hesitation. If you are in Maui and want a tour of the waterfalls, book this and ask for Ani. She's great!

Has a great time on our Segway tour today with Mark as an awesome tour guide!…read more He took us all around Lahaina pointing out historical buildings and sites, providing fun facts like the Forest Gump bench and interesting tid bits about the other islands. The route is fairly easy. A few grass and dirt tracks but that's unavoidable really and easy to navigate. Fun activity for singles, couples and families! They'll take fun shots that you can buy post tour too. Go Segway with them, you'll love it!

I bought two electric bikes from Segway Maui about a week ago. One was great and no issues. The…read moresecond bike, was a demo, but Tom, the owner said "it's pretty much brand new, we only used it to demo it." Well, it broke down on me in Kapalua. I live about 1 hour bike ride away in Lahaina. Breaking down an hour away was upsetting but I understand things happen. The bike went completely dead. I charged it overnight, knowing that I would be taking it on a long ride the next day. When I called Tom, and explained that the bike had broken down on me, his response shocked me. He said,"Why did you charge it if the bike was new?" I explained that I asked the sales person (Andrea) about charging routine and she politely said she didn't know much about the bikes and that I would have to ask Tom about charging. And then handed me the owners manual. The owners manual recommends a full charge prior to initial use. Then Tom explained that he couldn't do anything to help me other than contact the manufacturer and hope that they "do something nice." I explained that I just spent $5,000 in his store and this bike broke on the first use and I would hope that he could provide me with better customer service. He said, "I'm sorry, I can't do anything for you. If you bought something from Wal-Mart and it was broken, they wouldn't be able to fix it for you on the spot." He explained. I told him,"Yeah, Wal-mart would allow me to return this broken bike." Then he said," Well, I can't. I have to wait and see what the manufacturer says." I explained to Tom that I would understand if I had taken the bike out on a few rides and it broke down. But this was the initial use - the first ride and I discovered that he had sold me a broken bike. He said."Yeah, well, it's a demo. We can't do anything else for you." I told him then,"You probably shouldn't be selling demos to customers if they are broken." Tom didn't offer to try new batteries, didn't offer to look at the bike, didn't offer to exchange the bike, or apologize. He only said that he couldn't see me until next week because he was in Wailuku until next week. I said that's ok, I can come to you. I had a $2000 paper weight and I'd like a little help with it. He said,"No, that is not possible. I will be busy with tours and I can't help you. I have to wait for the manufacturer." I explained to Tom that he had no problem taking my money for the bikes and upon learning that it was broken, he couldn't offer any help to me. I would stay clear of this place if you want to purchase an electric bike. The customer service is the worst I've ever experienced. Selling broken merchandise and then choosing to not take responsibility is the lowest form of business I've seen. I hope this review will help others avoid a very very bad situation, like losing thousands of dollars and getting stranded an hour away from home. Pretty sad situation.

Lowe was a great kayak guide. She took us to a snorkeling spot with a bunch of turtles and took a…read morebunch of photos. They have high quality snorkeling equipment.

I picked Maui Paddle Sports because of the great reviews, specifically of the people. And we were…read morenot disappointed! First of all, finding it was a bit tricky - although this is probably only true until construction in the area is complete. Although they text you directions, because of construction, you can get lost. You basically have to turn into a sharp-turned gravel driveway that literally looks like only construction vehicles can go through. Luckily a construction guy saw our confused faces and pointed our car down the narrow turn. We still arrived on time, and we got a quick orientation with the paddles and how to push the canoe out and jump into it. I booked for 4 adults, and paid $20 for a seat for my son. The 5 of us fit with our two guides - I think their names were Wahi and Bryson. I'll start with Wahi and Bryson. They are young, but they were so good with us. They taught us a little about the rowing, the whales, living on Hawaii, and when all my son wanted to do was swim (there were small jellyfish further out, so we couldn't jump in), when we got close to shore Wahi made sure to ask if he wanted to jump out and swim back to shore with my husband. That made his day! We were fortunate to have a calm day on the water, and also fortunate that whales decided to come see us fairly quickly. It's so calm out on the canoe that you can hear the whales each time they came up if they are close enough - something you may not get if you are on a big whale watching boat. Bryson and my husband at the front of the canoe even caught a glimpse of a whale swimming right below the canoe. Another note - because the canoe is closer to the water, with less resistance, none of us got even a bit motion sick. However, the trade off for the canoe is that it is not specifically a whale watching trip, nor can you paddle as far as a motor can take a boat to go find whales, so there is no guarantee of whales, dolphins, or turtles. Despite this, I'd book again with them - being on the canoe was a great experience. Listening to the sounds out there, and looking at Maui from the water was very nice.

I really had a lot of fun on this tour. It is a smaller boat without the glass bottom, slide or bbq…read morelunch but if you want all that then your going to pay another 40 bucks per person. I paid 86 per person which included the tour of turtle town/reef, molokini, tax, doc fee, deli sandwich lunch, unlimited sodas, snorkel gear, and cookies for desert. If you want alcohol then gotta pay extra. They also have wetsuits to rent for 10 bucks but really don't need them, jump in, the water is beautiful. The crew was made of 3 local boys including the captain. They were very informative of the rules and had some humor to lighten the hour ride out to the first stop. We went to turtle reef first but they sometimes go to molokini first depending on weather and crowds. I was quite happy my snorkel fit well, usually they don't fit my face and have to just swim without it so the quality of their gear was 5 stars alone. Overall I had a great time and would definitely do it again. Make sure to reapply that sunscreen between stops!

I would really like them to UPDATE their Yelp address, because if you literally select directions…read moredirectly off of yelp and are redirected to maps, the address, the way it is typed in, directs you to residential area nearby. Got lost twice before finally finding the right area. A little frustrating considering the tour was so damn early. I did love how cost effective this tour was vs. the competitors, but it definitely could have been more fun. I think the staff were super friendly and fun, but I wish it was more music on the ride out, and more time out snorkeling! thanks!