Dr. Punjabi is everything most of us look for in a doctor. He listens, responds, and takes time to…read moreknow his patients -- likely the best doctor in my 81-year history. He is kind, thoughtful, and has a great sense of humor. He's efficient, curious, knowledgeable about current research, and provides written information on conditions covered during visits. His quick analytical mind connects details across my medical history that other doctors have missed. His ability to listen and ask the right questions actually helps him draw out information I didn't know was relevant. This proved critical during a 2020 hospitalization that had stumped six ER and inpatient doctors. Dr. Punjabi was the only one who asked enough varied questions to stimulate my memory and surface the information they needed. I believe this stems from divergent thinking -- always asking "what else could this be?" Convergent thinking tends to result in missed diagnoses. For this reason, divergent thinking is now at the top of my criteria when finding a new doctor. Dr. Punjabi is a problem solver and life saver for whom I am enormously grateful.

Dr Punjabi has been my cardiologist for the past year and has been wonderful to work with...caring,…read moreavailable and SMART. Maui is lucky to have him.

I have come to realize that many of the top medical professionals are not in Maui Medical Group…read more The Waterford Vein Institute is an excellent example of quality patient care from beginning to follow-up. The building from the outside looks like an old warehouse but the office itself is very professional and comfortable. More importantly, the staff who greet who and check you in/out are so kind and caring. I also had very good interaction with the ultrasound technician and the P.A. Lauren (Dr. Lauren). The medical staff are very considerate and listen to patient needs and questions. Dr. Lauren is very knowledgeable and takes the time with the patient to make sure they understand the results and know how to proceed. Thank you Waterford Vein Institute for making medical and patient care a priority.

I originally posted in 2017. My husband, who Dr. Waterford so kindly cared for passed away in 2020…read moreof Alzheimer's. I find it odd, but I have the same condition my beloved had, and now I'm under the kind care of Dr. Waterford. After 8 years, I still sing his praises. He takes excellent care of me and my condition. I appreciate him and each one of the staff I've encountered. From the gal that works at the front desk, his ultra sound tech, his assistants...all wonderful caring people. If you have the privilege to have Dr. Waterford as your care provider, you are indeed in good hands...and lucky to have him.

From meeting his staff (which are perfect ) to meeting Doctor…read moreThielen was wonderful!! I trust him, I trust his partner- PAC Emily and the whole wonderful office staff. Best ever !!!

Thank you For calling me to get my PT and my MRI set up I…read moreappreciate your support to my situation my injury has not been fun for me . Glad you came your team can help me through these challenging times for me . Much aloha

Located in the same plaza as the former Hawaiian Island Surf & Sport, and now Pono Life Sciences…read more You'll find parking is easiest if you park on the Hana HWY side. Especially if you have a foot fracture. You never really know where a specialty physician is located until you have to actually use their services. Fortunately Dr. Douglas Birch is a great doctor. XRays are taken in house, so you don't have to go to a lab or radiology dept. first. They have several options for footwear as well if you are in need of something for better arch support or would like something special for sports foot wear. Scheduling is fairly simple and they have a good selection of availability. I really like the fact that appointments are also confirmed via email and over the phone in advance.

Setting the initial appointment was easy. Dr. Birch was very knowledgeable, pleasant, and had a…read moregood sense of humor. He was direct and to the point, which I appreciated. He took the time to carefully and clearly explain all the options. The Kahului office was clean, conveniently located, and easy to access with parking right out front. That's where the good experience ended. Dealing with the support staff to get my prescription filled was a total nightmare. I provided them with the contact information for my pharmacy and was told at checkout that they would send the prescription electronically. I called the pharmacy the next day to confirm. The prescription was not sent in. I called Dr. Birch's office and was told by a sweet support staff the pharmacy was not in their system, and she had to ask her manager to add it. I asked her to call me to confirm when the prescription was sent in. Several days went by with no call. I called the pharmacy. The prescription was not sent in. I called Dr. Birch's office again and spoke to the same sweet support staff who checked and said it was faxed the day before and, oh but wait, it did not go through. No one called me to notify my. No one called the pharmacy to check the fax number. They simply did not follow up at all until I called. The support staff checked the fax number with me, which is on the pharmacy's website, and they had one digit of the number incorrect. I was told the prescription would be faxed in that day. The next day I called the pharmacy and they did receive the prescription, but it was for the wrong amount. The prescription wasn't sold in the quantity ordered on the fax, so they pharmacy couldn't fill it. It only comes in one size. The next day I called Dr. Birch's office again and a different support staff answered, who transferred me to another staff. I think her name was Angie. I explained that the prescription they sent in was for the incorrect quantity. With all the delays filling it I expressed my concern on timely refills as it's required use was 9 months and they only prescribed enough for 10 days - 20 if I used it once a day instead of twice a day as prescribed. She was extremely rude and sassy. She stated, "So, you want me to tell Dr. Birch..." inserting my concerns in a rude way. She was not the least apologetic for all the mistakes. She blamed me for them faxing it to the wrong number. She didn't acknowledge that they wrote the Rx for the wrong quantity, so the pharmacy could not fill it. The patient should not have to do so much leg work to fill a prescription. While Dr. Birch was kind and respectful, his support staff was the exact opposite. There was no excuse for Angie's sass and rudeness. She should be fired. It's such a shame... if it wasn't for her, Dr. Birch would be 5 stars. She ruins his whole practice. I know mistakes happen and was tolerant until I spoke to Angie. I opted to keep treating with the over-the-counter medication.

I took my wife to DoctorsOnCall Medical Clinic in Wailea for an injured finger, after examination…read morewe were referred to Dr. Soma and the clinic sent him the exam notes. Jayme contacted us and even though the clinic was closed she and Dr. Soma made special arrangements to see her first thing in the morning. He immediately diagnosed the injury and quickly confirmed it with an x-ray. He applied a finger splint and gave her instructions on how to take care of it so it would mend without surgery, including how to keep it secure so she could swim and snorkel for the 3 weeks ahead while on our vacation here in Kihei. He patiently answered all our questions on her recovery and we left his office feeling confident and comfortable knowing we were lucky to have him as her Orthopedic Doctor. Thanks again Jayme and Dr. Soma!

A Specialist taking my call on his holiday - CHECK! A…read moreSpecialist taking my call late on the day on a Friday - CHECK! A Specialist fitting me in before anyone else on his first day back to work - CHECK! A fantastic value, quality of care, and experience to boot - PRICELESS! I'm over the moon that Dr Soma put me first in his brand new South Maui office with an ultrasound and the expertise to get me looked at and secure an MRI within my Kaiser doctors pronto to care for me. Truly honored and blessed to have Doctor Soma care for me and would highly recommend. A true asset to our Maui community!

Dear Dr. Tetor, I am…read morewriting to express my sincere appreciation for the exceptional care you have provided. You are the best physician I have ever had, and I am grateful to have found such a caring, intelligent, and tenacious doctor here on Maui rather than having to fly to the mainland for medical care. I am especially impressed by your persistence regarding the pain and burning in my arm, shoulder, and hands. While the ER originally diagnosed me with bursitis, your dedication led to the identification of shingles and, subsequently, bulging discs and other issues via the CT scan you ordered for my neck. I am now moving forward to see a specialist thanks to your thoroughness. Thank you for your dedication to your patients. Sincerely, B Caprita

Aloha! As a relatively new patient at this particular clinic, after many years living FT on Maui,…read moreI am very happy to publicly thank KWMC staff for consistently excellent care. In my life, the importance of that is tremendous and my mahalos is beyond words.

Lol, I started this page for Dr. Altaha so I could be the first to review him and life got in the…read moreway so I'm very glad that others feel the same way as I do and gave him 5 stars as well. First off, THANK YOU Dr. Altaha for keeping me alive all these years. You are the ONLY Dr. on Maui who treats me like a person and not a number or "patient". You always remember who I am and my medical history. (And even if not, he does a good job reading up on the chart prior to walking in and faking it. Lol. Which is still huge!) Because of this your value is immeasurable. He is thorough and caring and doctors like him don't really exist anymore. (Most I go to are overwhelmed, impossible to get in touch with, 6mos out for an appointment and then when you finally get there don't remember you and rush you out. ) Dr. Altaha is the reason I am still here after having hereditary blood clotting issues. I am grateful.

I Went to see DrAltaha today as i was referred by Dr Choi whō unfortunately closed her practice, a…read morevery very different oncologist. if you want the straight and narrow routeof the AMA standards im sure he is a fine doctor, really. However I took an integrative route, no radiation and no lymph node removal. I work with an ND and a Chinese doctor. My blood reports improve and I am strong and Sharp after 3.5 years from diagnosis no recurrence. NED He wanted me to do a CT Scan to see if the cancer had spread. What a thing to say! And he wont support on my Team with monitoring unless its AMA way or the highway. Zero flexibility. After I Left the office i cried. I Will look for another oncologist, even in Oahu if need Be.

I just wanted to Thank Maui medical for there assistance…read more 6month ago i came to Maui medical with a groin injury only to find out i was diagnosis of a double groinal hernia. I just want to thank Dr. Amanda Markell for her referral. Im pround to say my hernia surgery was a complete success. I also want to Thank her for helping me with a horrible ear infection.

OPEN IN NAPILI PLAZA: Went in person to make an appointment…read morefor a blood work follow up and the receptionist was really awful. She took my info and then stated I had missed an appointment early September for my bloodwork follow up in Kihei! Firstly I went to the free Kaiser RV setup in Napili Park for any medical issues then not MMG as we were restricted from leaving the area after the August fire and MMG were not on this side, their clinic burned down. Secondly the blood work was taken 4 weeks ago in December in Napili! She was really awful, kept me waiting ages, then gave me an appointment in a couple of days time once she crucified me for my supposed missing a September appointment. I really didn't need to wait 10 mins for her to make her supposed point. My bloods were taken 3 months after the date she said I missed an appointment for blood work follow up. I really am glad that MMG have reopened in Napili. However the receptionist torturing me for missing an appointment I hadn't made and making me wait 10 mins to make an appointment was unfair. I'm finding Napili MMG clinic totally disorganised and unhelpful. I waited 2 hours for my bloods with a pre booked appointment, and waited 10 mins for an appointment in person to be booked for a follow up. People on the west side don't need this type of stress or time wasting when we are dealing with FEMA, Red Cross, etc. The receptionist should be ashamed treating clients this way. Please, organise your office Napil MMG. Once you get passed this first hurdle the other staff are fantastic. Dr Denton's nurse is excellent as is Dr Denton. It is just a pain trying to get an appointment or any valid help from reception before you get to the next layer.