I made an appointment 2 days in advance for 11:00. I arrived and checked in at 11:00. They cleared…read moreout all the customers in the lobby including a girl that checked in just before me and 45 minutes later, I am still in the lobby and my truck hasn't been taken in for service. I finally went to the counter and he said they would take it right in, which they did not. What is the point of making an appointment?

I recently stopped by The Fire Pit in Bunnell after getting a bad tire puncture that required a…read morefull replacement. Since I was planning to replace all four tires soon, I decided to go with a used tire for now. The service here was amazing -- the front desk staff were courteous, helpful, and professional. The replacement was done incredibly fast, and the whole experience was smooth and hassle-free.

I'm always very impressed with this place. So much so that I've considered talking to the owner to…read moretell him (or her) how great and professional all the workers are. Like it's genuinely impressive. Owen helped me select tires and a lift and is always pleasant and smiling. Always happy when I leave here because everyone is so kind and polite. My wife and I both go here when we're in a pickle or need a tire and it's great. I'll take honest pricing, straightforward diagnostics and kind professionalism over a "modern" showroom or front office any day.

I'm new to this area and I needed tires my brother in law told me about Ak Tires I'm so glad I…read morewent.... The guy and lady at the front desk were friendly from the get go . The guy was helpful not only did he knew his business well , he didn't try to push tires at me after I explained what I needed I got a great deal 4 new tires all weather tires installed w balance, alignment . I thought I was going to be here half a day even though it was early morning on a Monday , this place was booked. To my surprise , I got a great deal 4 new all weather tires saved at least $ 300 or more on my tires , over Firestone were I usually been going .The staff outside worked great together I was in and out in a little over an hour. I highly recommend this place , I'm so glad I listened to my brother in law . You know we're im staying with . AK Tires. ! Good service quality and Value..

We hit something on rainy night on I-95 and resulted in a flat tire. Took it to discount tire in…read morePalm Coast and they inspected it and said it was too damaged to repair. They ordered a new tire and it will be delivered in 1 day. The customer service Billy gave was outstanding and it was while handling numerous other customers on a busy Saturday. I travel a lot and have visited Discount Tires in 3 other states and all have good service. I would say the Palm Coast location is the best.

We got a flat while traveling from TN. Justin got us in and taken care of quickly and efficiently…read more Thank you so much for making this experience an easy one and getting us back on our way.

Had a tire that was loosing 7-10 lbs. every 24 hours. Late on Saturday went to a big tire store…read morewhich was opened later. They said they could check the tire in maybe an hour. Waited well over an hour before they took my car back; 5 minutes later came back to tell me there was no leak. Of course I knew there was a leak. The whole time I waited there were workers who were standing around the shop just talking. Sunday morning checked my tire; lost 8 lbs. overnight. Checked again Monday morning; lost another 7 lbs. I remembered that 6 months earlier I had gone to Boulevard Tire Center (BTC) to have a leaky tire repaired. Got up Tuesday morning, put air in my tire again and drove to BTC. Cody Starke welcomed me and had a worker take my car immediately. The tire was removed, the leak found and repaired. Whole process took about 15 minutes and I was on my way. These folks provide extraordinary service. Strongly recommed them!!

this is about cody starke i came in monday around 3 pm with…read morea tractor that came off the rim. cody took the tire and seperated it ground the wedges of the rim and tire. then put it back together. he also checked for leaks. very top notch work you will be getting more of my business because this thank you cody

I was a walk in with needing a "new" used tire. Wasn't sure why my tire was flat. AAA removed it in…read morethe morning and did not check to see what was wrong. In less than an our Joey took charge and had my old tire evaluated, repaired, donut removed and old tire back in place. Not enough superlatives for how fast, efficient, kind and professional he was along with Gracie and the whole crew. You guys rock!

This shop and the other shop for big trucks are go to mechanics in St Aug. this place is very…read morereasonable on price and does great work. Wouldn't take cars anywhere else

They did everything they said they would do in less time than they said it would be. I'll be back…read morefor sure

I used them for years, with nothing but excellant service and reasonably pricing , Call around I…read moredoubt you'll find anyone better!!!!

Steve and his crew are AMAZING. I was super stressed about car issues but they took care of it with…read moreNO problem! Service didnt take long either, I definitely recommend Big L Tire and Auto Service. 10/10.

I purposefully waited a few days before I wrote my review of BIG L Tires in order to accurately…read moreassess this shop and the guys who worked with me (The two Victors). The reason for the "cool down period" was because this was one of the most stressful times of my life and I had to separate emotion from reasoning when making my assessment. The truth is, after speaking with others who have gone through the same problems with their cars especially those that have gone to some other tire/alignment shops to get their cars worked on, I found that my experience was normal and even on the less stressful side of the coin because of this particular shop. One thing that separates this TIRE SHOP (BIG L TIRES (DAYTONA BEACH) and their staff from others was the preparation they put in for all of the problems on my 2013 Cadillac Escalade "IF ANY" that came up at the end. They always had a plan B and kept me posted just in case we should go a different route. I must say, they had this thing in LOCKED from every angle. This could have been a much more stressful experience, but they separated themselves from the rest right away. The service representative (Victor), and the service manager (Victor) LOL, / they both had excellent customer service skills and practically called me every time there was another issue with my truck to update me and give me options and the things I needed to know about the work they were doing. They told me they would be available to answer any questions or address any concerns at ANY time, and I tested those hours frequently just to make sure they were on the ball. These guys at BIG L TIRES DAYTONA BEACH never got impatient with me and babied me through the process, despite my lack of understanding most of the time. When I couldn't get the manager on the phone immediately, one of his staff members or even the service manager (Victor) always stepped up and fielded the call to assist me. The Alignment technicians worked incessantly to make sure they met their deadline to get me back on the road and back to Jacksonville. I wanted to review this shop honestly and fairly and not base my assessment on the level of stress during my vehicle out of commission time. The truth is it is supposed to be stressful to an extent. Bottom line----If you want a TIRE OR ALINGMENT SHOP that will go to war for you in order to help you get your vehicle back on the road and that knows how to treat you like an individual and not a prospective paycheck, plus reasonable prices, this is the shop for you. HANDS DOWN!!!!! PS: They definitely got my business, and I will assure you; I will not be going back to their competitors. I remain Truly yours, ED

I had an appointment for oil change and tire rotation. It took two hours for oil change and they…read moreforgot to do the tire rotation. I will never be back to this place. Do not waste money and time. Take your vehicle somewhere with better service and will fulfill the appointment.

Do not use this company. Took my 2022 Dutchstar motorhome to get 2 new front tires. they smashed…read moreone my hubcaps. Scratched really bad my chrome rims and did nott put my valve stem covers on. Took 3 and a half hours to change 2 tires.

Great repair shop. Very thorough…read more Great communication Very clean Highly recommend this automotive repair shop.

My vehicle had been squeaking at every bump and turn and I was concerned about the suspension and…read moremany other things that could be causing the squeaks. The mechanic took my car for a test drive and found the garment rack in the back seat was causing the squeaks. After a good laugh I was happy that they were honest and found the squeak! No charge and true professionalism!

My car had overheated and I took it here I didn't have a appointment. Told the technician no hurry…read more I was very impressed they got to it and it was done by 2 pm. They recommended other services I should have done while they had it and gave me a fair price. They were very friendly and professional

Use to be great place. New guy did Alignment on my truck. Set toe wrong.Didn't straighten steering…read morewheel. Chewed new my tires up. Set toe in to much. Which in turn chews your tires up faster. Got my $$$$ back for lifetime. Not going t go back all set.