Went to Mattress Firm today for the President's Day sale. Heath was great. He was very…read moreknowledable, professional and friendly. We decided to wait until a later date to make a purchase. When we do, we will go back and see Heath for our mattress needs.

I travel a lot for work and so barely got to sleep on the mattress. When I finally did, the…read moremattress was much firmer than the one that I thought I bought. It was actually causing one of my arms to go numb when I slept on it, which is not what I expected. When I called to exchange it, I was told I was at 160 days past my purchase day and they would only exchange it if it had been within the 120 days. I asked if at least some of the price that I paid for it could be applied towards another mattress and was told there was nothing they could do. They boast about a fine warranty when the mattress is defective, so I suggested that perhaps my mattress was made defectively and should be much softer, as the one in the showroom had seemed much more plush. I was told to sleep on it some more and break it in. Word to the Wise: when the mattress is firmer than you originally expect it to be, you are given the line that you should wait a while and break it in... don't wait. Return it immediately. Mattresses are not insignificant purchases. They would be wise to have offered another option other than a stiff mattress that causes you to lose blood circulation to your arm if you are a side sleeper.

Part of the Saturday furniture tour. A complex of buildings and rooms. Good enough I guess. One…read moresalesman was from Connecticut, seems like many down here are from up North.

Over priced cheap furniture and I would not have bought here but my husband bought a kitchen table…read more and one of the legs was loose. Table went back and supposedly was fixed and delivered again, still not fixed. Then all of a sudden another table like ours was found in the back and that table was delivered and all of the legs were loose, really? Now they are saying that it is a manufactures defect, but out of two tables they got 3 legs right? Seriously? But if this is a manufactures defect, is not it the responsibility of the store to make sure defective merchandize is not sold or delivered 3 times. Of course they will not give you your money back and there is a 1 year warranty, yeah, that warranty is no good if nobody knows what they are doing and wants to blame everything on somebody else. Also complaining to the State Consumer Protection Office and Better Business Bureau. Tired of people thinking they can screw over the small guy!

A great experience in buying matress. Good display set up which made it easy to choose. Delivery…read morewas excellent

We have been looking for a mattress that works for both of us for years. My wife likes a soft…read morematTess that she can "float on a cloud" fee. Me while I want some give, I don't want to feel like I am not sleeping on the floor. The last mattress we purchased was a sleep number bed. We had it for 6-7 years and frankly neither of us liked it. My wife said she felt like she was sleeping ona cheap air mattress. After trying out a lot of mattresses we decided to go here. Lots of selection and really great prices. No gimmicks and the return and replace policy seemed realistic and honest. We finally decided on the latex foam, split king mattress. After a few weeks I loved my side (and still do) but my wife wanted something softer. We returned to the store and decided to purchase the Serenity mattress for her. She is very pleased. Two different mattresses side by side but no difference in appearance. One side is not any higher than the other. So yes we got a perfect fit for us! By the way, while at the store we decided not to do the exchange but instead moved her latex foam mattress into our guest bed room. We could easily do that with the price differentials we were seeing from other stores.

What an experience I had, I just moved to the area and I was driving to a big box store to purchase…read morea few new mattresses for the home we just purchased. I saw a grand opening sign on US1 and it was a mattress store. Something told me to turn around and that is when I met the sales agent Crista!! She had great prices for name brand mattresses. I took home 3 sterns & foster mattresses and she gave me free pillows for each bed and I was able to purchase mattress covers and she gave me sheets. The delivered it in under and hour I couldn't be happier with the service I received!!!

From the owner: Mr Mattress is a family owned small business that has a low over head so we can pass the savings…read morealong to our customers

I bought a firm mattress from FOX Mattress but they delivered a very saggy mattress. After the…read morefirst night I called FOX Mattress to let them know they sent the wrong mattress. I was told to sleep on it for 2 week telling me that it was firmer than I though. After the two weeks I called to let FOX Mattress know it was still saggy and not good for my back. The man I spoke to told me there was nothing they would do to make it right. I told him we will let the court decide that. The next day a woman called me and told me she was the owner and that she was sending me the firm mattress. Now another week has gone by and the firm mattress has not shown up. I called again to see where this all stood but they have not called me back. So I guess if I want a firm mattress I should have gone to Mattress Firm

I want to thank Fox Mattress for taking care of a mattress problem that I had. I had bought a…read more adjustable twin xl bed set this was my 3 one in several years. Never had an issue until my this last mattress. When I took it back to them the manager did not want to fix it for me so he said I was just out of luck . But I decided to reach out and to management again and I old manager was no longer there and Chelsea was unaware of the problem I had and she jumped right in and took care of the problem by reply to me and she did a fantastic job wi speaking to the owner of Fox Mattress and because the had pictures of the issue with the bad mattress. They replaced it with a new mattress I am so grateful because I am on disability and I did know what I was going to do . So I give Them 5 stars rating and will continue to encourage people to continue to buy from them. They saw my issue and responded quickly so thanks a million I'll be sleeping better tonight. Cordially .

We had a great experience purchasing a new Tempur-Pedic mattress from Mattress Firm in Leesburg…read more William was helpful and patient and worked with us to get everything we needed. The delivery was on time (within the window) and quickly completed without issues. Thank You William & Mattress Firm! Lynn Davis

This is the first time I've shopped at a mattress store and won't be the last. This is a top-notch…read morestore with the most knowledgeable salespeople ever. There is a large array of mattresses for every budget, and I feel that they are all top quality. If you are at all confused about what kind of mattress to buy they will advise, and genuinely want to please you. They will make sure you purchase exactly what you need, and that you are completely happy with it. No pressure or push to buy anything, and they won't try to upsell you. I am so glad we decided to stop in!

We bought a new BR set & decided not to buy the $7k mattress the furn. store offered…read more So, we bought a new KS mattress set at one of those shopping ctr mattress stores in Alt. Springs during 2012 & by 2014 it lumped fm top to bottom. It was the kind that you cannot flip over but only rotate head to toe. We wanted a traditional super firm flipable mattress because I hate the foamy, padded, spongy sinking feeling mattresses. We found the perfect replacement at a terrific price. It's been 6 mo. & it's holding up so well we haven't had to do the monthly flip. The sales person was awesome & informative. He knew exactly what we were looking for...super super firm & it is.

Vic was very helpful. Didn't try to pressure us. Showed us lots of options. Recommended.read more

What !!!! A discovery!!! I only wish I'd known of this wonderful independent business soooo very…read morelong ago!!! The selection, the knowledge, the Savings!!! Is simply Unbelievable! The very SAME mattresses you'd pay hundreds and hundreds more for- right there!! Do NOT waste any more time or Money, elsewhere my friends... THIS is your new mattress store!!! Paul, the owner is extraordinarily kind and helpful- I only wish I'd Known!!!!!

Walked in to take a look and found the most comfortable bed! The salesman/owner of the store Paul…read morewas very easy to talk to and knows mattresses. I felt good about my new purchase of the Black Beauty Rest brand and now waking up feeling refreshed! Thank you Paul for selling me this mattress and tying in down to my truck!

I paid for a bed on 12/3/2024, still have mot gotten it . Still waiting for a delivery…read more Robby who is the sale rep, delivered it personally as soon as it came in. Thank you Robby

Reliable and there to help Great selection of Beds and friendly associates. the price is great to…read moreand they are informed on when and where they can deliver. Great Place to shop because they are flexable on what you need.