Went to Mattress Firm today for the President's Day sale. Heath was great. He was very…read moreknowledable, professional and friendly. We decided to wait until a later date to make a purchase. When we do, we will go back and see Heath for our mattress needs.

I travel a lot for work and so barely got to sleep on the mattress. When I finally did, the…read moremattress was much firmer than the one that I thought I bought. It was actually causing one of my arms to go numb when I slept on it, which is not what I expected. When I called to exchange it, I was told I was at 160 days past my purchase day and they would only exchange it if it had been within the 120 days. I asked if at least some of the price that I paid for it could be applied towards another mattress and was told there was nothing they could do. They boast about a fine warranty when the mattress is defective, so I suggested that perhaps my mattress was made defectively and should be much softer, as the one in the showroom had seemed much more plush. I was told to sleep on it some more and break it in. Word to the Wise: when the mattress is firmer than you originally expect it to be, you are given the line that you should wait a while and break it in... don't wait. Return it immediately. Mattresses are not insignificant purchases. They would be wise to have offered another option other than a stiff mattress that causes you to lose blood circulation to your arm if you are a side sleeper.

BEWARE!!! Mattress One does NOT honor their warranty. Terrible customer service and the Warranty…read moreDept.(what a joke) doesn't even answer the phone. I would NEVER recommend any of Mattress One's stores.

Best mattress store in Mount Dora love the sales guy Luis and my new tempurpedic. Don't let other…read morepeople tell you I-comforts are the same as a Tempurpedic. I had an I-comfort after 8 months it felt horrid Buy TEMPURPEDIC it is exspensive but its the best.

We have been looking for a mattress that works for both of us for years. My wife likes a soft…read morematTess that she can "float on a cloud" fee. Me while I want some give, I don't want to feel like I am not sleeping on the floor. The last mattress we purchased was a sleep number bed. We had it for 6-7 years and frankly neither of us liked it. My wife said she felt like she was sleeping ona cheap air mattress. After trying out a lot of mattresses we decided to go here. Lots of selection and really great prices. No gimmicks and the return and replace policy seemed realistic and honest. We finally decided on the latex foam, split king mattress. After a few weeks I loved my side (and still do) but my wife wanted something softer. We returned to the store and decided to purchase the Serenity mattress for her. She is very pleased. Two different mattresses side by side but no difference in appearance. One side is not any higher than the other. So yes we got a perfect fit for us! By the way, while at the store we decided not to do the exchange but instead moved her latex foam mattress into our guest bed room. We could easily do that with the price differentials we were seeing from other stores.

A great experience in buying matress. Good display set up which made it easy to choose. Delivery…read morewas excellent

What an experience I had, I just moved to the area and I was driving to a big box store to purchase…read morea few new mattresses for the home we just purchased. I saw a grand opening sign on US1 and it was a mattress store. Something told me to turn around and that is when I met the sales agent Crista!! She had great prices for name brand mattresses. I took home 3 sterns & foster mattresses and she gave me free pillows for each bed and I was able to purchase mattress covers and she gave me sheets. The delivered it in under and hour I couldn't be happier with the service I received!!!

From the owner: Mr Mattress is a family owned small business that has a low over head so we can pass the savings…read morealong to our customers

Excellent experience! Chelsea and Joe were great to work with on my mattress purchase and handled…read moreeverything perfectly. Highly recommend this place if you're looking for a quality mattress

I bought a firm mattress from FOX Mattress but they delivered a very saggy mattress. After the…read morefirst night I called FOX Mattress to let them know they sent the wrong mattress. I was told to sleep on it for 2 week telling me that it was firmer than I though. After the two weeks I called to let FOX Mattress know it was still saggy and not good for my back. The man I spoke to told me there was nothing they would do to make it right. I told him we will let the court decide that. The next day a woman called me and told me she was the owner and that she was sending me the firm mattress. Now another week has gone by and the firm mattress has not shown up. I called again to see where this all stood but they have not called me back. So I guess if I want a firm mattress I should have gone to Mattress Firm

We had a great experience purchasing a new Tempur-Pedic mattress from Mattress Firm in Leesburg…read more William was helpful and patient and worked with us to get everything we needed. The delivery was on time (within the window) and quickly completed without issues. Thank You William & Mattress Firm! Lynn Davis

This is the first time I've shopped at a mattress store and won't be the last. This is a top-notch…read morestore with the most knowledgeable salespeople ever. There is a large array of mattresses for every budget, and I feel that they are all top quality. If you are at all confused about what kind of mattress to buy they will advise, and genuinely want to please you. They will make sure you purchase exactly what you need, and that you are completely happy with it. No pressure or push to buy anything, and they won't try to upsell you. I am so glad we decided to stop in!

We bought a new BR set & decided not to buy the $7k mattress the furn. store offered…read more So, we bought a new KS mattress set at one of those shopping ctr mattress stores in Alt. Springs during 2012 & by 2014 it lumped fm top to bottom. It was the kind that you cannot flip over but only rotate head to toe. We wanted a traditional super firm flipable mattress because I hate the foamy, padded, spongy sinking feeling mattresses. We found the perfect replacement at a terrific price. It's been 6 mo. & it's holding up so well we haven't had to do the monthly flip. The sales person was awesome & informative. He knew exactly what we were looking for...super super firm & it is.

I must say, that I slammed this business pretty hard for their lackluster response by their…read morewarranty inspector's review of my purchase, while at my home. I must give credit to the companies upper management. They contacted me a few days later after reviewing my complaints. They stepped up and made a special effort to resolve this problem and now I will be getting a new mattress! I thank them for their efforts and hope that the exchange of mattresses will go smoothly later on in the week. I think their management has done their best to resolve the issue.!

I have been buying mattresses from Paul for about 15 or more years!!! Great quality mattress es for…read morean amazing price. I have two Beautyrest Black Label mattresses and they are great!!!!

What !!!! A discovery!!! I only wish I'd known of this wonderful independent business soooo very…read morelong ago!!! The selection, the knowledge, the Savings!!! Is simply Unbelievable! The very SAME mattresses you'd pay hundreds and hundreds more for- right there!! Do NOT waste any more time or Money, elsewhere my friends... THIS is your new mattress store!!! Paul, the owner is extraordinarily kind and helpful- I only wish I'd Known!!!!!

Best mattress store ever!!! I'm stoked! The delivery drivers just drove away not 5 mins ago, & I've…read morenever been happier with a mattress store in my life. They had an amazing bed on sale (the Sealy Posturpedic -Plus Determination II Ultra Firm" bed). I have 3 herniated & slipped discs & 2 annular cracks in my spine (from a bad car wreck where I was plowed into on my driver's side at 40mph). & I have had such a terrible time searching for a new mattress. I went to Morrell's in Gainesville for their going-out-of-business sale, but couldn't find anything affordable. So, I had to get a floor model for $300 (half off), but it was a memory foam mattress, & if you know anything about memory foam beds with no coils, it is that they wear out within 10-12 months (or less!). I had the worse time sleeping from December '21-February '22 that I never want to go through that nightmare again! I couldn't afford anything until mid January, & the mattress I got from Morrell's helped me for a month, before it started getting too soft. & I had bought a mattress from Ashley's , but it wasn't firm enough,, so I had to go through their nightmare of a process of returning it (donating it to get a refund-takes 7 weeks to get refund-nightmare! I do not recommend Ashely's Home store ever!! Terrible!) But then, I found "Sleep Center"! I have to go to the chiropractor every 2 weeks religiously for years, & he told me to try "Sleep Center". He said they were the best in Gainesville, & he was right! He wrote me an Rx letter prescribing a good bed, so I could get the taxes omitted. I was scared they wouldn't accept it if the bed was on sale (bc Morrell's didnt), but they did! & I'm on a tight budget, so it really helped! My Sealy bed was $1299, usually $2200+. AND Sleep Center gave me a FREE foundation!! I told them Morell's sold me one that was missing a piece, with only 3 sides, so he gave me a $250 foundation no charge! How nice is that!!! I'm STOKED with them! They're AMAZING!! & then, on top of that, they drove my bed out to me in the country (in Graham/Hampton, near Waldo, way out in the woods) for FREE!! & they picked up my old mattress & foundation! Im a Sleep Center customer for LIFE!! Never been happier. If you're in the market for a new bed, give them a try! Seriously!! & if you need a firm bed, bc you have a bad neck &/or back, like me, try this bed out! It's actually firm, with some padding. Never been happier! (& I have 30 days to return it for something better if I don't like it, & I would just pay the difference in price.) too cool! All around 5 Stars I'd give them 6, if I could!! SO Happy with them! Oh, & no pressure! They didn't follow me out the door when I had to go to my car, like Morell's did. You'll love this place! 6 star customer service!! Just try them out already! You won't be disappointed!

I paid for a bed on 12/3/2024, still have mot gotten it . Still waiting for a delivery…read more Robby who is the sale rep, delivered it personally as soon as it came in. Thank you Robby