My sleep expert was DJ. I've never walked into a Mattress Firm nor bought a box spring before so…read morethis was all a first for me. However, DJ was very helpful by educating me what to look for in a box spring and on different box springs and mattress types! He really knew his stuff! The ONLY negative was that I walked in after browsing online. I chose one of the cheapest box springs although he told me that the Mattress Firm brand was the cheapest they carried. After seeing the difference in price, he apologized. He knew SO much about mattresses/box springs that I'm sure he would have known the cheapest items in store. However! I had a great experience with DJ and I would revisit for any other mattress/bed needs.

Jessica helped us find exactly what we came to Mattress Firm to buy. She showed us a mattress I saw…read moreonline. We liked it. Bought it & received delivery today. Great experience.

Staff was friendly and knowledgeable about the products. Bought really great mattresses with a…read morediscounted price. Will return again.

Michael was awesome! Gave us a great deal on a king size bed. Included two coconut pillows,…read moremattress cover and two box springs. Great customer service and expertise. I highly recommend to check this place out.

One morning, I slipped into this store after having breakfast at a nearby restaurant. I've always…read moreordered my mattresses online because I never felt comfortable "trying out a bed" in public. This salesman, Geovanni, was the only one in the store, greeting me with a welcoming vibe. He was so well versed with every product that he took his time to educate me regarding each mattress no matter how long I took. I made several trips to the store because I wanted to be sure of my purchase and he treated me as if it was my first time. With the same patience and courtesy. Geovanni, is someone I'll never forget! He's such a nice guy that he's a part of my family. I've already referred him to others who are looking for new bedding.

Walked into the store on June 25, 2023 and was promptly greeted by Ricardo. Ricardo was a very…read morenice sales rep and very knowledgeable. We needed a bed frame and just a box spring, and he let us know which ones were available and all the information on them. After paying, he said he could have them delivered Monday, June 26. Both items were delivered at 9:00 am on Monday. This could not have been any easier! Thank you Mattress Firm and Ricardo!

The delivery guys were top notch. Friendly, courteous and efficient. They deserve the highest…read morerating possible. However the experience leading up to the delivery with the automated phone service was very poor. No one answers the phone or texts. When the delivery window started, I got a call to say they were on their way and are 14 minutes away. About 30 minutes later I got a text to ask me to rate my delivery experience. I thought I had missed the delivery for some reason despite being home the entire time. Tried to call and text to the numbers they said to call. No answers. Then when I checked again under tracking, I saw a new delivery window for later in the evening. Called again and texted, still no answer. Frustrating and confusing beyond words. Later on, the truck shows up with the mattress. Ridiculous.

What does this DM mean? I gave you a phone number to call, I have a Brain Injury and can not use…read moreall these new things. Contact me at the number I gave you. I do not know how to use Yelp but to give reviews can you send a link or something?

This review is for the Mattress firm on goldenrod Road South goldenrod Road. I went in on 8:30 24…read moreto purchase a bed. The young gentleman was very polite with me I explained what was going on he let me try different beds and I told him that I needed a full size bed he then explained that he didn't have any full size bed there but they had a place that he can order from and they had one left and he was giving me a really great deal so I was excited he made sure that I like the bed and then after I told him that I wanted to purchase I would begin to sign all this information on a tablet and of course I was given a quite a big credit line through synchrony Bank so we signed and he explained to me he was giving me a free warranty, he was giving me a free mattress cover, and very nice and promising he said that it was a very good choice and I'd be happy they was giving me a big discount when it was all said and done they did deliver my bed a few days later set it up real nice people and I slept on that bed for about a week and I began noticing that where I laid like sinked downso I started sleeping on different parts of the bed to see if it still did the same thing and it did it left a big indentation that didn't come up so I called the customer service line and it instructed me to go on a website which kept crashing and it said if you want faster service we suggest you go on the website so I kept going on the website and it kept crashing so I finally stayed on hold for a very long time only to get someone to tell me that did you go to the mattress place you bought it from I said no I was instructed to call y'all to put in a claim and so after telling them that several times and going over it they were not listening to me so they finally took the info on the phone and told me someone would get with touch with me within 24 to 48 hours it is now the fourth day and I have not heard anything from anyone so I went up to Mattress firm like they asked me and spoke with a gentleman named Alex and he was not at all listening to what I had to say. He said I was not there and I cannot speak for anyone I said I understand but the guy told me that he was going to go to another location to work and he wasn't there and he kept telling me that he was not in the middle of the conversation and he couldn't verify what it was I understand I said but this is what he told me they told me to take pictures when I began taking pictures to send in I noticed that there was a big yellow tag and it said used I spent $3,300 on this bed. And when I told him it said used he said did he not tell you that it was a used bed it was aan outlet that he ordered the bed from. He began telling me that anyone knows that an outlet is called clearance items used floor models so you have no warranty and I said really I said he told me I had a warranty there's a warranty on my paperwork I said I want to talk to him he told me he still works there into locations and he said I will talk to my manager leave your phone number and your number on the bed which is your reference number to your claim and I will talk to the manager and then we'll talk with the guy that you talk to it but I want to let you know now just because I told you that it's not mean that you are going to be it's going to be in your best favor. So I was not very happy I don't even have the 120 Day....This store is a rip off..do not buy from them They are liars and cheat Rate 0 Worst ever Rude Liars

Anyone who hah embarked upon the journey of a new mattress will tell you how quickly it overwhelms…read moreyou. I've had serious issues including sleep apnea that I developed during my time in the navy. The doctor told me to invest in a quality mattress, which is where my quest to find the perfect summer palace began. Google is the obviously starting point for a a mattress hunt, and usually I find ample amounts of qualified information and help. For some reason the mattress world seems to be ruled by shady salesman, biased websites, and a lack of clear And helpful information. I quickly found myself overwhelmed and decided to stop on over to my local mates store just to test some or and get a feel on my own. I've had plenty of bad shopping experiences, especially when it comes to salespersons. They almost always are so set on making a sale they don't actually offer any support and help you actually need. Entering the store I was greeted by Tucker, who immediately was so friendly and welcoming. He put me at ease immediately and I felt comfortable right away. He was actually there to help me and take the time to stress my needs. He was very patient and have me an incredible amount of attention and time. What was one a terrible and overwhelming experiment turned into a fun and released one. Tucker really knew his stuff and guided me until we narrowed down to my perfect mattress. At no point did I ever feel pressured or like Bree was just trying to make a sale. That is truly appreciated and wonderful. It was clear he just genuinely wanted to help me and I walked away feeling like I got a good deal and not taken advantage of like I usually do. Tucker. I can't thank you enough for all the help and great experience! You set the bar, and are a model of what sales people should be! After years of struggling with serious sleep issues in very excited to finally find real rest and relief! I will most certainly send everyone I know your way!

I can get lost in the maze of this massive store for hours!…read more You don't shop at IKEA, you experience IKEA! Who comes here with an actual game plan on what to buy? You walk in, get stuck in a specific section, then decide on the spot to drop hundreds on that dream bedroom. All joking aside, the kitchen section is my favorite and I usually go there for accessories. I did buy the hanging lamp in my dining room for this IKEA though!

i needed a few things around the house. everyone always super friendly. the location is always…read moreclean and organized. i was able to find the things that i needed with out breaking the bank. i always find it a good value.

The best! Children, best friends, other relatives have purchased! All beyond thrilled! Our king and…read moretwins just perfect! And, different heights of mattresses a blessing. Worth every cent!

I have two mattresses from The Original Mattress Factory. Love them both. Great shopping…read moreexperience! Great service! And Quality products! I really enjoy the mattress flip reminder.

Had a fun Halloween section and had lots of at home options. We only walked out buying a floor mat…read more The employee at the front was not very friendly and the bathrooms weren't very clean.

5 Stars Title: The Ultimate Home Decor Wonderland - If They…read moreDon't Have It, You Don't Need It! I've been to a lot of home stores, but At Home in Clermont, Florida is on another level. This place is MASSIVE, beautifully organized, and honestly feels like a treasure hunt for your house. Walking through the aisles, you realize pretty quickly why everyone says, "If they don't have it, you don't need it." They have EVERYTHING. I went in just looking for a couple of throw pillows and a lamp... and walked out with a full cart: a gorgeous new coffee table, seasonal outdoor planters, trendy wall art, kitchen barware, and the softest bedding set I've ever felt. The displays are styled so perfectly that you can't help but get inspired for your whole space. Prices are ridiculously affordable too--way better than big-box competitors for the quality and variety you get. The staff is friendly and knowledgeable without hovering, and the checkout was quick even on a busy weekend. Whether you're moving into a new place, refreshing a room, or just treating yourself to something pretty, this is the one-stop shop that actually delivers. At Home in Clermont has officially ruined me for every other home store. I'll be back (probably next month). If you're anywhere near Clermont, do yourself a favor and go. You won't leave empty-handed... and you'll thank me later!

I've bought almost all my furniture here. So many options and they work with your budget. It's not…read morea huge space but they have catalogs you can order from which I did for my bedroom and living room. Great service they worked with my budget and I didn't feel like the owner was judgy or snarky when I was looking for affordable options

They have great prices, exceptional customer service, and carry many name brands!!! We will shop…read morehere again.

Last time I was here I was middle school. Got a twin mattress. loved it! Had an accident as a kid…read moreand unfortunately I destroyed the mattress. Well I inherited my mother's Full size mattress at the time that she got from here years before. I just got rid of it (gave it to a friend in need of a mattress immediately) and got a king size bed. Just and awesome and comfortable as it always has been. Will need a guest room mattress soon and we will be returning.

LOVED the customer service here! We had a full explanation with visuals, about mattresses, how…read morethey're made and what constitutes as quality. No runaround when it comes to price! No haggling or giving any discounts on already overpriced products! The price is the price! & I respect that! Btw, their prices beat any mattress store we looked at, by at least several hundred dollars! Lifetime warranty!