My sleep expert was DJ. I've never walked into a Mattress Firm nor bought a box spring before so…read morethis was all a first for me. However, DJ was very helpful by educating me what to look for in a box spring and on different box springs and mattress types! He really knew his stuff! The ONLY negative was that I walked in after browsing online. I chose one of the cheapest box springs although he told me that the Mattress Firm brand was the cheapest they carried. After seeing the difference in price, he apologized. He knew SO much about mattresses/box springs that I'm sure he would have known the cheapest items in store. However! I had a great experience with DJ and I would revisit for any other mattress/bed needs.

Jessica helped us find exactly what we came to Mattress Firm to buy. She showed us a mattress I saw…read moreonline. We liked it. Bought it & received delivery today. Great experience.

Michael was awesome! Gave us a great deal on a king size bed. Included two coconut pillows,…read moremattress cover and two box springs. Great customer service and expertise. I highly recommend to check this place out.

Staff was friendly and knowledgeable about the products. Bought really great mattresses with a…read morediscounted price. Will return again.

One morning, I slipped into this store after having breakfast at a nearby restaurant. I've always…read moreordered my mattresses online because I never felt comfortable "trying out a bed" in public. This salesman, Geovanni, was the only one in the store, greeting me with a welcoming vibe. He was so well versed with every product that he took his time to educate me regarding each mattress no matter how long I took. I made several trips to the store because I wanted to be sure of my purchase and he treated me as if it was my first time. With the same patience and courtesy. Geovanni, is someone I'll never forget! He's such a nice guy that he's a part of my family. I've already referred him to others who are looking for new bedding.

Walked into the store on June 25, 2023 and was promptly greeted by Ricardo. Ricardo was a very…read morenice sales rep and very knowledgeable. We needed a bed frame and just a box spring, and he let us know which ones were available and all the information on them. After paying, he said he could have them delivered Monday, June 26. Both items were delivered at 9:00 am on Monday. This could not have been any easier! Thank you Mattress Firm and Ricardo!

The delivery guys were top notch. Friendly, courteous and efficient. They deserve the highest…read morerating possible. However the experience leading up to the delivery with the automated phone service was very poor. No one answers the phone or texts. When the delivery window started, I got a call to say they were on their way and are 14 minutes away. About 30 minutes later I got a text to ask me to rate my delivery experience. I thought I had missed the delivery for some reason despite being home the entire time. Tried to call and text to the numbers they said to call. No answers. Then when I checked again under tracking, I saw a new delivery window for later in the evening. Called again and texted, still no answer. Frustrating and confusing beyond words. Later on, the truck shows up with the mattress. Ridiculous.

What does this DM mean? I gave you a phone number to call, I have a Brain Injury and can not use…read moreall these new things. Contact me at the number I gave you. I do not know how to use Yelp but to give reviews can you send a link or something?

This review is for the Mattress firm on goldenrod Road South goldenrod Road. I went in on 8:30 24…read moreto purchase a bed. The young gentleman was very polite with me I explained what was going on he let me try different beds and I told him that I needed a full size bed he then explained that he didn't have any full size bed there but they had a place that he can order from and they had one left and he was giving me a really great deal so I was excited he made sure that I like the bed and then after I told him that I wanted to purchase I would begin to sign all this information on a tablet and of course I was given a quite a big credit line through synchrony Bank so we signed and he explained to me he was giving me a free warranty, he was giving me a free mattress cover, and very nice and promising he said that it was a very good choice and I'd be happy they was giving me a big discount when it was all said and done they did deliver my bed a few days later set it up real nice people and I slept on that bed for about a week and I began noticing that where I laid like sinked downso I started sleeping on different parts of the bed to see if it still did the same thing and it did it left a big indentation that didn't come up so I called the customer service line and it instructed me to go on a website which kept crashing and it said if you want faster service we suggest you go on the website so I kept going on the website and it kept crashing so I finally stayed on hold for a very long time only to get someone to tell me that did you go to the mattress place you bought it from I said no I was instructed to call y'all to put in a claim and so after telling them that several times and going over it they were not listening to me so they finally took the info on the phone and told me someone would get with touch with me within 24 to 48 hours it is now the fourth day and I have not heard anything from anyone so I went up to Mattress firm like they asked me and spoke with a gentleman named Alex and he was not at all listening to what I had to say. He said I was not there and I cannot speak for anyone I said I understand but the guy told me that he was going to go to another location to work and he wasn't there and he kept telling me that he was not in the middle of the conversation and he couldn't verify what it was I understand I said but this is what he told me they told me to take pictures when I began taking pictures to send in I noticed that there was a big yellow tag and it said used I spent $3,300 on this bed. And when I told him it said used he said did he not tell you that it was a used bed it was aan outlet that he ordered the bed from. He began telling me that anyone knows that an outlet is called clearance items used floor models so you have no warranty and I said really I said he told me I had a warranty there's a warranty on my paperwork I said I want to talk to him he told me he still works there into locations and he said I will talk to my manager leave your phone number and your number on the bed which is your reference number to your claim and I will talk to the manager and then we'll talk with the guy that you talk to it but I want to let you know now just because I told you that it's not mean that you are going to be it's going to be in your best favor. So I was not very happy I don't even have the 120 Day....This store is a rip off..do not buy from them They are liars and cheat Rate 0 Worst ever Rude Liars

Anyone who hah embarked upon the journey of a new mattress will tell you how quickly it overwhelms…read moreyou. I've had serious issues including sleep apnea that I developed during my time in the navy. The doctor told me to invest in a quality mattress, which is where my quest to find the perfect summer palace began. Google is the obviously starting point for a a mattress hunt, and usually I find ample amounts of qualified information and help. For some reason the mattress world seems to be ruled by shady salesman, biased websites, and a lack of clear And helpful information. I quickly found myself overwhelmed and decided to stop on over to my local mates store just to test some or and get a feel on my own. I've had plenty of bad shopping experiences, especially when it comes to salespersons. They almost always are so set on making a sale they don't actually offer any support and help you actually need. Entering the store I was greeted by Tucker, who immediately was so friendly and welcoming. He put me at ease immediately and I felt comfortable right away. He was actually there to help me and take the time to stress my needs. He was very patient and have me an incredible amount of attention and time. What was one a terrible and overwhelming experiment turned into a fun and released one. Tucker really knew his stuff and guided me until we narrowed down to my perfect mattress. At no point did I ever feel pressured or like Bree was just trying to make a sale. That is truly appreciated and wonderful. It was clear he just genuinely wanted to help me and I walked away feeling like I got a good deal and not taken advantage of like I usually do. Tucker. I can't thank you enough for all the help and great experience! You set the bar, and are a model of what sales people should be! After years of struggling with serious sleep issues in very excited to finally find real rest and relief! I will most certainly send everyone I know your way!

A Walk Through IKEA: A Test of Stamina, Direction, and Job Flexibility…read more January 10, 2026 My first serious trip to IKEA made me realize that this is not just a furniture store. It's a carefully designed one-way journey. The layout is extremely thoughtful--so thoughtful that it's almost impossible to visit just one section. Whether you're there to buy a single mug or simply "have a look," you will be guided through the entire store. I managed to do even better than that. I got lost. Not only did I get lost, I walked part of it twice. The most important detail: I was wearing four-inch stilettos. In IKEA, those are not shoes. They're a personal challenge. After what felt like a full hike, I finally reached the exit and thought I was done. That's when the real test began - checkout. Most stores at least give you options: self-checkout or cashier-assisted checkout. IKEA is very decisive. Self-checkout only. So there I was, scanning items, bagging them myself, slowly realizing I had taken on a new role. The screen even politely asked: "Are you a member?" I couldn't help laughing. I had just become a temporary cashier, without an employee discount, and without a paycheck. And then came the final surprise. At the exit - nothing. At Costco, for example, there's always someone checking receipts. At IKEA, the exit is completely empty. For a moment, you might think this reflects IKEA's deep trust in its customers. Then another thought occurs to you: maybe they also saved the salary of that employee. By the end of this IKEA trip, I had completed: a full-store walk, a detour with repetition, a high-heel endurance test, a self-checkout internship, and a quiet reflection on trust and cost control. Next time, I'll wear flat shoes. As for the salary and staff discount - I won't get my hopes up. I spent $53.69 in total that day. $29.95 went to pear-flavored sparkling water. Which means over half of my IKEA budget was... hydration. IKEA: where your legs get a workout, your patience is tested, and your self-checkout skills improve... all in one visit. I guess I overestimated my ability to wear high heels. I may have slightly overestimated my high-heel endurance. In hindsight, I clearly overestimated my ability to survive IKEA in high heels. I confidently assumed I could handle high heels at IKEA. I was wrong.

The Swedish meatballs are the best ever! And paired with lingonberry sauce was superb. The…read morecucumber salad was perfectly balanced with vinegar and dill. The chocolate cake was so creamy and not overly sweet. The cost of the food was a bargain considering we got three entrees, sides, desserts and two drinks. Love the self service and the staff were all friendly.

Purchased mattress on 2/27/2019, Technician confirmed problem in Hinge Area of King Mattress on…read more8/19/2019 and proposed process that would leave us without our mattress for 3 days. I completed a Yelp survey several days later complaining about being without a mattress for 3 days. A day or so later, I was contacted by The Original Mattress Factory with an offer for same day warranty service. I am happy to say, The Original Mattress Factory honored their proposal with same day service and our mattress is perfectly fine now. Sometimes things just happen, and what is most important to me as a customer is how the situation is handled. Once The Original Mattress Factory heard my complaint of dissatisfaction, they immediately contacted me to determine how I could best be satisfied. My wife and I love the mattress, and we now know that we purchased our mattress from a company that stands behind their product, and is willing to listen to the customer. Thanks Troy, much appreciated.

I have two mattresses from The Original Mattress Factory. Love them both. Great shopping…read moreexperience! Great service! And Quality products! I really enjoy the mattress flip reminder.

5 Stars Title: The Ultimate Home Decor Wonderland - If They…read moreDon't Have It, You Don't Need It! I've been to a lot of home stores, but At Home in Clermont, Florida is on another level. This place is MASSIVE, beautifully organized, and honestly feels like a treasure hunt for your house. Walking through the aisles, you realize pretty quickly why everyone says, "If they don't have it, you don't need it." They have EVERYTHING. I went in just looking for a couple of throw pillows and a lamp... and walked out with a full cart: a gorgeous new coffee table, seasonal outdoor planters, trendy wall art, kitchen barware, and the softest bedding set I've ever felt. The displays are styled so perfectly that you can't help but get inspired for your whole space. Prices are ridiculously affordable too--way better than big-box competitors for the quality and variety you get. The staff is friendly and knowledgeable without hovering, and the checkout was quick even on a busy weekend. Whether you're moving into a new place, refreshing a room, or just treating yourself to something pretty, this is the one-stop shop that actually delivers. At Home in Clermont has officially ruined me for every other home store. I'll be back (probably next month). If you're anywhere near Clermont, do yourself a favor and go. You won't leave empty-handed... and you'll thank me later!

WARNING......Do not sign up for text messages. They send them in the middle of the night…read moreFREQUENTLY! That is not how you keep a customer happy!

I've bought almost all my furniture here. So many options and they work with your budget. It's not…read morea huge space but they have catalogs you can order from which I did for my bedroom and living room. Great service they worked with my budget and I didn't feel like the owner was judgy or snarky when I was looking for affordable options

They have great prices, exceptional customer service, and carry many name brands!!! We will shop…read morehere again.

If you are mattress shopping you must stop here, ideally first so that you are hip to the…read moreshenanigans of other mattress stores! I just recently purchased a king bed set from here and have enjoyed it so far! This is the actual factory location! So you can view how things are made and supporting local jobs! The salespeople are super helpful and can answer all of your questions. They don't do sales so the price is the price (which is still better than the "on sale" mattresses elsewhere) I found this to be the best part as I had time to come back multiple times and narrow down which mattress I wanted. I didn't want to make such an important decision based on pressure from a sale or salesperson. I highly recommend checking them out for any mattress needs!

LOVED the customer service here! We had a full explanation with visuals, about mattresses, how…read morethey're made and what constitutes as quality. No runaround when it comes to price! No haggling or giving any discounts on already overpriced products! The price is the price! & I respect that! Btw, their prices beat any mattress store we looked at, by at least several hundred dollars! Lifetime warranty!