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    Mattress Xpress

    3.0 (2 reviews)
    Closed 11:00 am - 6:00 pm

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    9 years ago

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    9 years ago

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    Maysum R.

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    Mathis Home - Black & Gold Credenza & Mirrors

    Mathis Home

    3.6(690 reviews)
    1.3 mi
    $$

    A+++ Seller. Amazing professional service from ALL the employees. They listened to our ideas and…read morecommunicated really well. By the time we got to a new department, the sales agent already knew we were coming and took me right to the items I needed (so no need to keep repeating myself). The front desk and financial counter people were courteous and helpful. We literally stocked an entire 3rd bedroom house with beautiful furnishings. We were there for 4 hours but we got it done and our house is going to be incredibly beautiful. Thank you.

    We just had our new bed delivered and set up. We are very very pleased with the bed to say the…read moreleast. A week or so we walked into the Mathis store and were greeted by Dianella. She showed us a number of beds, but what is rare these days, she listened to the feedback we provided and guided us to the perfect bed for us. We placed the order and waited for delivery. About a week later the delivery guys arrived. The took the old mattress and boxspring away and installed the new bed. It looks spectacular! Daniella was able to include sheets (2 different colors) and an extra pillow. There was no haggling and the whole interaction with Daniella was very easy. Mathis brothers overall did great, but Daniella stood out for her commitment to make my wife and I happy with the process from finding the right bed through to getting sitting in our master bedroom.

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    Mathis Home - Love seat

    Love seat

    Mathis Home - Becky Owen's couch

    Becky Owen's couch

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    Love seat

    Mattress Firm La Quinta Center

    Mattress Firm La Quinta Center

    4.4(46 reviews)
    3.8 mi
    $$

    So I'm a big fan of the pillow top mattress I went into the…read morePalm Desert store Ron helped me I purchased a King size mattress "Ashaway Plush King"They delivered it and it was too hard My back was hurting after sleeping on it for a few days. I went back to the Palm desert store and spoke with Zack he said try a few mattresses we have on the floor. I decided to get the Tulo it was comfortable & soft but it kept sliding off the adjustable frame. I got the bundle deal with two pillows & sheets and mattress protector $399 I was very disappointed on how long it took to get my bundle deal, I was told it would take a few days Two weeks later I open the box the two pillows smelled horrible I've been airing them outside on my patio for three weeks and they still smell! It's a chemical smell that will not go away. I called mattress firm in La Quinta which is closer to where I live and spoke with Larry He was very nice and explained to me to go back to the store in Palm Desert where I bought both mattresses which The returning fees are now up to $200 I really couldn't get much done, Ron was busy and David was very sweet and wanted to help me He took down my information to give to Ron He never called me back, I went to Mattress Firm in La Quinta and spoke with Area manger Christian H. He was so nice and really cared about my issues with the mattress and the pillows. After not getting a good night sleep and the pillow situation, Christian called and spoke to Janelle Who was very helpful Christian was able to give me a discount on the pillow's and delivery I ended up getting the Vining Plush King I love my new mattress it's perfect! I guess third times a charm, lol Next time I'll do my research, I should've went to mattress firm in La Quinta in the first place. Great customer service "Christian you Rock" Thank you guys Happy Sheila K

    The female manager with her Facebook page was SO RUDE to me. I had an issue with my existing…read morepurchase and her response was "I literally don't have a solution for you" with a straight, condescending face. It wasn't the message, it was her lack of support and trying to help a customer. Zero customer service skill. My new adjustable bed frame was stuck in a high position. We had to disassemble the bed in order to sleep flat, now we're left with an expensive bed frame that doesn't work as it should. I am now looking at other stores for a new adjustable frame- will never return to this location.

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    Mattress Firm La Quinta Center
    Mattress Firm La Quinta Center - Five star customer service!

    Five star customer service!

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    Mattress Xpress - mattresses - Updated May 2026

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