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Mattress Warehouse

3.8 (8 reviews)
Open • 10:00 am - 9:00 pm
Updated 1 week ago

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Mattress Firm Festival Plaza

Mattress Firm Festival Plaza

4.5
(15 reviews)
2.8 mi
•$$

We went here on Labor Day to look for a new mattress. In full disclosure, I know one of the sales…read moremembers here as a long-term friend. But anyway, I didn't know what to expect since the last time I bought a mattress it was at Macy's over 10 years ago. This was a MUCH better experience. John led us through each type of bed and pillow, showing us how each type of mattress affects our body when we sleep. It feels funny at first lying around with a bunch of strangers, but that's the only way to do it. They work as a team so there is no pressure for commission or competition over the others. They can manage to assist multiple customers at a time while you are looking at your beds. We ultimately got the Tempurpedic and we can't wait for it to be delivered next week! It was a great experience and the store seems to have good "Feng Shui" as opposed to what I was expecting from the Festival shopping center. I totally recommend at least a visit if you're looking at mattresses or pillow!

Like another reviewer, we stopped in Labor Day to take advantage of the sale. Serge was our sales…read moremanager, and helped customize a split king set for my husband and I since the two of us chose two different styles. We'd been a new mattress set for quite a long time, not being able to agree. Serge provided excellent customer service, no pressure sales environment and a friendly demeanor. He had other customers at the same time but always checked in on us, giving us a chance to review options then return after lunch. We ultimately got a great deal on an adjustable set with free base. I even got a complimentary ergonomic pillow. Overall very satisfactory buying experience. We will return here should we need anything else in the future.

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Mattress Firm Festival Plaza
Mattress Firm Festival Plaza
Mattress Firm Festival Plaza

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ABA Furnishings

ABA Furnishings

2.8
(40 reviews)
3.2 mi
•$

These guys have customer service down. I deliberately waited to see how they would resolve an issue…read moreI had on a purchase and their customer service is what will keep me coming back. I recently bought a new home and had trouble finding a balance between insanely expensive furniture and very cheap furniture. Their prices were low but the quality was high. If you're expecting the absolute top notch then probably not for you, but it was perfect for my taste and price point. When I had one item come packaged with the wrong parts and one item damaged they did not hesitate to exchange it. The delivery was fast and painless. I visited seemingly every furniture store in Annapolis and these guys blew them away. Lastly, the building looks like a warehouse. I'm sure that's how they saved money and lowered cost. Perfect for me. But don't expect a world class showroom. These guys didn't pressure me into buying anything but were attentive and answered any questions I have. Highest recommendation.

This may be the worst furniture company in America. Management is rude and does not honor any…read morerequests. I can't emphasize how bad this company is. They sold me a memory foam bed that is sunken ( not filling out) on either end. The owner broke a picture in my house and left his trash in my house and refused to do anything and told me my warranty is covered by the manufacturer Would give zero stars

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Variety 3
Variety 3
Variety 2
Variety 2
Variety 4

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Variety 4
Mattress Warehouse of Annapolis West Street

Mattress Warehouse of Annapolis West Street

4.1
(19 reviews)
3.1 mi
•$$

Update from Feb 14th, 2025, after purchasing a Tempur-Pedic® Adapt Hybrid in February and sleeping…read moreon it for 30+ days, we went back to Mattress Warehouse and met with Serge and TJ at the Annapolis West St store. We explained that the new mattress did not provide the comfort level we had hoped for and requested it be exchanged for the Tempur-Pedic® Pro Adapt 2.0 firm. We were so pleased with how smoothly the exchange went after Serge worked with us to ensure that the Tempur-Pedic® Pro Adapt 2.0 firm would better meet our comfort expectations. Within 4 days the new mattress was delivered by a very professional and pleasant crew that kept us updated on the delivery Tuesday (730am - 10:30am) and the morning of the delivery let us know that our new bed would arrive at 730am. We highly recommend Mattress Warehouse, of Annapolis, MD, on West St, a very trustworthy company with excellent service, selection and value. Be sure to ask for Serge or TJ ~ Chris D.

We worked with Wendy and Sid both were great to work with. When they found out I was an amputee and…read morethe mattress that I had was way to high for me. Showed me the best ones for what my needs are and made sure I got all the sales and discounts available. No high pressure just nice and helpful people.

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Mattress Warehouse of Annapolis West Street
Bed Match is a test you can take here to qualify you for the most comfortable bed. It was very cool.
Bed Match is a test you can take here to qualify you for the most comfortable bed. It was very cool.
Mattress Warehouse of Annapolis West Street

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Tempur-Pedic Flagship Store - Annapolis

Tempur-Pedic Flagship Store - Annapolis

3.7
(6 reviews)
2.9 mi

Went to buy a bed and was assured when we entered the store it could be delivered by December 25th…read more Delivery service called and said the earliest was 28th. Since we will be out of the area we cancelled the order and will shop later to find another more reliable and reputable company. This store will tell you anything to make the sale! They also said we could not even start a refund process until 4 January. Save your money!

I was in the market for a new pillow and decided to stop in to try out their options since my…read moreboyfriend and I were in the area. I appreciate that I was able to try out and feel a variety of different pillows when visiting this store. That was the only okay part of the experience. What I did NOT appreciate was a condescending sales woman who seemed to judge us immediately and assume that my boyfriend and I did not know what Tempur-pedic was and that we didn't belong there / could not afford any of the items in the store. When we entered, the three associates in the store - one on the phone and two standing around the floor - barely greeted us. I would suggest they try out acting somewhat friendly when potential customers enter the store, they might actually have some customers in there if they did. The other associate was stand-offish as well and made the whole experience uncomfortable. They were professional enough to not be outright disrespectful but wow was it a poor shopping experience. I will definitely not be returning.

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Tempur-Pedic Flagship Store - Annapolis
Tempur-Pedic Flagship Store - Annapolis
Tempur-Pedic Flagship Store - Annapolis

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Mattress Warehouse - furniture - Updated July 2026

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