Great outdoor furniture, well built and long-lasting. We have purchased their furniture for almost…read moreten years and they still look like new in spite of being outdoors and exposed to rain and sun.

Very friendly staff and very attentive! Easy ordering process and great selection of in stock items!read more

This specific situation took place at the Sleep Number store in St Augustine, FL:…read more My wife and I purchased a king-sized split with adjustable base on July 5th. While in the store we explained to our salesperson that we had purchased a bed about 5 years ago that was non-refundable and did not want to end up in that position ever again. We tried numerous beds and settled on the P5. The salesperson talked us into the adjustable split base telling us that we might really wish we had that when we are older. So...we figured it would be worth trying out since it was a 100-day trial. What the salesperson FAILED to tell us is that the bases are non-returnable, non-refundable, sales final items!!! After 4 hours in the store we just wanted to get done and get out. We checked out and neither my wife nor I had our glasses on to be able to see the receipt or read the details. The three people in the store, including the manager, knew that. They had my wife initial a form that neither of us could read and not one of them bothered to mention that we were signing in agreement of the non-returnable base. They knew full well we did not want anything to do with a situation that would not allow us to return everything. I have to be fair and very clear...my wife did initial the form stating the details of the non-returnable base, but again, the store manager and salesperson both knew neither of us could read it and didn't bother to explain this very important detail to us. This is something that should be explained to the customer, not a detail that you initial agreeing to upon checking out. Yes...we are to blame for not driving home (30 minutes away) to get our glasses, no doubt about that. However; you would think that the company would care about the customer and disclose everything up front. Even after going as high as I possibly could with the corporate office, not one single person cared about the situation or how the store personnel handled it. The only thing they would continue to repeat, all the way up to the CEO's level, is that my wife initialed the form and there's nothing they can do. AND WE'VE ONLY HAD THE BED FOR A WEEK!!! It was actually at the CEO's level where I was treated the worst. Very rude and the person didn't care at all about the situation. All he cared about is the fact that he had the initialed form and that's the end of it...we're stuck. Keep in mind, these bases are not special-order items, not specifically designed to our specifications, etc...they can easily sell them again; they're only a week old. It's a ridiculous policy. If you are desperate enough to want a Sleep Number bed, please do yourself a favor and know that the store personnel WILL be deceptive. They are like a drug cartel and all they care about is the final sale, not how you get there. Very unprofessional...from the store level all the way up to the CEO level. Buyer Beware and Be Very Careful About What You Sign With Them!!! Yes, we are at fault for not reading first...I can't say that enough. It would be nice if Sleep Number could admit their deception and extremely unprofessional sales tactics, along with the lack of concern for the customer from the corporate level. It's like dealing with a used car dealership...the minute you drive off the lot, the product is your problem, not theirs. Very sad. Here's an excerpt from an online chat showing just how concerned they really are: Maria: I am not sure what else I can do for you, but I assure you that your concerns are heard. I am sorry that you had this experience, Roger. Me: As I have found today, my concerns mean nothing to your company. Everyone I have spoken to has made that clear or they would remedy the situation. Maria: If you or your wife did not read the terms and conditions, glasses on or not, there is not much that we can do. I am sorry about that. You have spoken to the highest available person in the chain of command. You are welcome to leave reviews. But if there is nothing else that I can do for you, aside from set up another callback, I will have to end the chat.

We recently purchased a king size bed from the St. Augustine store. We weren't happy with the…read moresplit king. A call to their customer service number allowed us to swap it for a single. They even exchanged the sheets. The staff was very accommodating. Unbelievable!

Love the pieces in this place. Staff was helpful when we asked questions and left us alone when we…read moresaid we were looking. I thought the prices were very reasonable as well. Some of the doors there were just gorgeous. Delivery was separate, like a lot of places. But quick and efficient.

I LOVE this place!!!! First, the selection is abundant with such beautiful items! There is more I…read morewant but must wait. Artisan Furniture & Finds is so eclectic with such beautiful items!! The customer service is outstanding! The team is truly customer-centered and their actions demonstrate their passion for making a difference!!! This is so worth the drive because of the many finds at a reasonable price.

I have shopped here for years and also in their Jax Bch location. Quality furniture & decor from…read moreThailand and Asia. The furniture is solid & great designs in colors as well as teak that are perfect outdoors (or indoors). I have especially enjoyed their unique holiday ornaments and paintings by a local artist -- Kathy Frosio. The new shipment of vases & pottery drew me in today to add to my cobalt blue. Service is ALWAYS excellent.

This is THE favorite store by far in St. Augustine! Our vacation begins here with each visit…read more Their furniture pieces, indoors and outdoors, are practical yet beautiful, unique, and exotic. (Oh! If only we had a larger house.) They have artworks, vahz/vases, silk scarfs, and so much more to peruse. Their floral arrangements are exquisite, a delight to behold. Compliments abounds from guest whenever their eyes alight on our seasonal bouquets. This owner has an eye for the rare, the singular, and the beautiful, we appreciate it. T. Gregory Imports sets the tone of our vacation every time; going on an expedition for the extraordinary. Marvelous!!

Uptown Saturday Night takes place along San Marco Ave in St Augustine on the last Saturday of each…read moremonth. Art galleries, antique stores, and unique shops between Ripley's Museum and the Mission Nombre de Dios remain open to showcase their products and serve delicious refreshments. There's live music, artists, special showings, and much more at this popular event. This was the first place I went to at this event. Refreshments were delicious! The store was very unique and fun. I got a pearl and rose quartz bracelet here. I love how inspiring and fun the items were in the store.

West To East Design (Rachel and Brian) were fantastic to work with. From the very beginning we felt…read moresafe knowing that our big investment was going to be exactly what we wanted. My original design was boring and unimaginative, but they presented us with a design that is so stunning that I still lose my breath when I walk in. I think it says something when someone who had never been to my house thinks it was always this beautiful. The difference is night and day yet to a new observer it looks like it was always so perfect! Another very important part of the renovation is the people who are in your house doing the work. Brian and Rachel have assembled a group that arrives when they say, are neat and respect your home, and are kind and friendly. I actually enjoyed having them around. Most importantly the craftsmanship is impeccable. On the very rare occasion something was not quite right it was attended to without hesitation. Finally, Rachel and Brian are great people. They are responsible yet fun. They are family people active in their children's lives and great members of their community. The kind of people you can TRUST. We are beyond pleased with our new kitchen and all the work that turned our house into what it is now!

St. Augustine store staff are friendly and knowledgeable. They are always helpful and personable…read more Restrooms are just right and mobility accessible. The selection of men's tropical shirts is really great, often bargains on clearance. Womens name-brand clothing is FL heat friendly. In the home section we discovered coastal-themed accessories for kitchen, patio, and dining. Clearance Tervis cups are perfect for my decor and never drip condensation! the value.

So, I think the biggest blemish on this store is the check-out staff, and I hate having to call…read morethat out, but it's true. Walking in, the store is clean and well organized (kind of hard to find the Plus Size section, but frankly, that's pretty normal... they always hide us in the back). Departments were marked well, with ample signage, and sales were well advertised. Racks were clean and straight, there wasn't any mess in the walkways or overflowing tables of tee-shirts. It was a relaxing, stress-free, shopping experience. Even on an early Saturday morning, this store was not busy at all, which I prefer. Clothing definitely skews toward "Ladies Who Lunch in Florida," - you won't find anything super-trendy that your teenager would wear. This is for stylish mature women who live in FL and need to look amazing, put together, and cool, all at the same time. Clothing fabrications reflect those needs, too, with light and airy options that won't make us sweat (I shopped in April). Fitting rooms were nicely-sized, with a solid door (not a curtain), and a chair. One gripe... there were only two hooks for clothes (I like to have hooks for "Try On," "Buy," and "Put Back" options). Within the fitting room, but outside the individual stalls, was a three-way mirror so you could get a really good look at your outfit to make sure you'll look good coming AND going! As I said at the beginning, the check-out staff was what really dropped the quality of my experience. There was no employee at one counter, so I went to the other one, where there was one lady doing a return, and doing it *very* slowly... It took her probably 5 minutes to complete it AFTER I'd already gotten there, so who really knew how long it took from start to finish! I think it took 15 minutes for me to check out with my two simple items. However, even though she was slow, the cashier was extremely friendly, so a point in her favor! I like this location, and I like the clothing sold in this store, so I guess I just have to decide if the long wait to pay is worth the affordable stylish clothing?

Dalton, the owner... very kind and patient! There was no pressure or sales tactics. It took me…read morequite some time to decide in making a large (for me) purchase. he was very helpful, supportive and again, patient. the quality in furniture is excellant but the customer service was beyond that. My living room and bedroom are beautiful. I honestly wish i had more to furnish so i could go right back to him. Delivery and communication was smooth and right on point. Thank you again! and again!

Shoutout to our local community heroes here at the venue like Manager Josh and crew. This is a big…read moreshowroom full of awesome variety and great customer service. Stacy (sales manage), Jodelle, Tabbi, Isaiah, and Zac. I really enjoyed sitting down on all the comfy chairs and couches. I felt like the baby bear on Goldilocks, except I really like more than just one that fit " just right "! I was wowed by the big colorful TV's !!! And I wish that I would have seen the bed selections here before I bought my bed from Costco that I have already had to get replaced due to a side panel collapsing on the right side!! I still love the big comfy seat that reminds me of a giant teddy bear!! I really liked the kids section to keep the little ones occupied while adults shop around. This venue is such a great resource in this plaza!!

Coming in town for a Month from California, I have a nice…read morerental home we just finished having remodeled and wanted to spend the month there. Jodelle did an amazing job helping me over the phone to comfortably and economically furnish the home for our month stay. Tabby was also very helpful and the delivery drivers were also top notch. We barely glanced at some pics online at the selection and only chose one item we liked jodelle did the rest. Couldn't be happier and in the future if I ever need to stage a home for showings this is the route I will go. Great price great service.