Knowledgeable and attentive employee (manager). He directed me right to the type of mattresses I…read morewas looking for and provided me with more details than any other stores I had been to. Price was very fair and willing to work with you. Purchase and delivery was quick (2 days) and painless. Will purchase from again!

Although we were not promptly greeted upon entering, our experience was stellar. Having worked in…read moresales/customer service myself, if there's only one associate working the floor, I'd like for them to pardon them selves, make an introduction and be told they'll be with me shortly. Louise was our sales associate, and she helped us to find the right extra-firm mattress that suited our needs. She also threw in a complementary bunkie board. Upon checking out, we also decided to purchase the waterproof mattress pad, as we have three dogs. She made the process quick and easy!

My salesman, Joe, greeted me with a smile and provided me with courteous, top notch service. As I…read moream a repeat customer to this store, I expected and received outstanding service. All my questions were satisfactorily answered and I was in and out in 15 minutes. My delivery was scheduled for the very next day, even though it was Sunday of Memorial weekend. As promised, the delivery man called to let me know he was on his way. He and his co-worker were prompt, courteous and executed the job in less than 15 minutes! I was extremely pleased with my purchase from start to finish. I purchased sheets, a bed liner, queen size mattress, box spring, and frame without any difficulty. Furthermore, I was able to take advantage of the sales promotions. I highly recommend this Sleepy's location as you will receive expert, prompt, courteous service with expeditious, hassle free delivery of your bedding!! Thank you Sleepy's!! A+

I had a wonderful experience in purchasing my mattress and platform base. I'm so glad the sales…read moreperson Lynda Changed my mind to buy both instead of sticking with the traditional mattress and box spring As I had in the past. She explained everything to me and how it works. She was very knowledgeable and professional! I would definitely recommend anybody purchasing from this store and asking for Linda, you will not be disappointed!! I rate it a 10+ plus

Superior customer service! Thank you Abdul for such a wonderful shopping experience! From the…read moremoment we walked in thru the doors, Abdul, the manager, approached us in a very friendly manner. He asked the right questions and showed us what some of our options were within our budget. He was honest and showed a lot of integrity in what he did. We are so looking forward to enjoying our comfortable adjustable bed. Definitely recommend this store for your mattress needs!

What a treat! Thank you to Tim A. for making what could have been an overwhelming decision, easy…read moreand fast. Will definitely recommend this location to friends! Thank you!

When I walked in the store, Julia was finalizing the delivery details on a sale but acknowledged me…read moreand asked me to browse freely as she would be 5 more minutes. I came in knowing I needed to buy a memory foam mattress and Julia had me lay on several different options and directed me towards the best bang for my buck...within about 10-15 minutes, Julia helped me pick out the perfect mattress at 30% off and even got me a free adjustable base. 5 star service!!

Value City Furniture Has very bad a quality. Inside the store (show room ) the furnitures looks ok…read morebut the quality is horrible and the one that they will ship to you it looks very bad . The delivery it takes for ever plus the delivery company ( DISPATCHTRACK ) is horrible company .

Friendly staff. Great selection. Great setup. Still pricey like bobs or ashleys furniture. With how…read moreexpensive things are nowadays, you see the name value city and expect more budget friendly pricing. Mostly every value city in Nj is this way. Their pit area is good too.

After a less than pleasant experience elsewhere, I am happy to report that Linda made buying a…read moremattress and frame extremely easy and uncomplicated. She was patient with both my indecision and germphobedness, and even handled the manager's misinformation with aplomb. The delivery couldn't have gone more smoothly and the men were extremely careful not to so much as breath heavily on my newly painted walls. Extremely satisfied- ask for Linda!

This was my 2nd bad experience with Mattress Cowboys. After ordering a vanity for my 13 year old…read morethrough the catalog, I was assured the dimensions were perfect for my daughter. When the vanity arrived it was made for a 5 yr old. After complaining, and MC not crediting my account, I took the vanity back myself. They had no other option but to give me store credit. I ordered a bookshelf, again out of the catalog. When it arrived, it was flimsy, missing pieces, and overall a piece of crap. I will no longer be using them again.

Mattress are no longer recommended. Ours failed within 1 year . Company is doing an exchange but…read morestill . After reviewing Yelp site see at least 1/3 of Customers disappointed in purchase from your company . You saying blah blah blah does not bode well For your furniture company . It does not resolve any issues . Your company closed many stores And it can't seem to find qualified staff. Employee I purchase bed thru Robert outright lied to me about TD bank process which is a crime itself (Robert ). Also Lied about length of Time For delivery . I recommend you get in writing what your told or better yet record transaction on phone secretly . Salesman lied about everything. Shame shame shame on you Robert and EA.

Although we didn't care for our customer decorator representative. She was very opinionated and…read morepushy. At times she was even insulting, like recommending that we repaint our rooms (that we just had painted) to match what she wanted us to buy. We found the experience at the store very informative and were able to put together what we wanted (while ignoring her). **But the true purpose of the review is to acknowledge the two wonderful men that delivered our furniture. I want to Thank THEM very much for the wonderful delivery service. We appreciated their hard work which they did with a smile as well as all the help they provide in ensure we were satisfied. They were two of the most polite and courteous individuals that I have met. The 5 Star Rating is due to the two of you. I apologize for not getting your names. I would of like to include them. Kudos to Ethan Allen for have fine people like you. Because of you, we would purchase there again. **

Navigating a big box home improvement store can be a lesson in Old Testament frustration as you…read morewander for years looking for a less obvious, obscure item as the in-store staff seems scattered to the wind. Case in point, aluminum tape for a dryer vent. Lowe's (and Home Depot) have actually found a solution integrating both the aisle and bay number into their app. No more wandering like a nomad with this simple and effective innovation. It's the simple things that make us happy. Five easy stars

Came to look for a new Christmas tree, didn't buy any here because they are expensive and nothing…read morewe really liked. We did make a few other purchases and went to stand on line to check out. We were at self checkout and the employee asks how we were paying and sends us over to another checkout with a line and a cashier even though we were paying with credit. Then calls us back to come to a self checkout register where an older gentleman is finishing. Before the man could get his stuff back in his cart, she proceeds to tell me, here, go ahead here pointing to the register. Now let me just say, it's not like there was a line behind us that we were holding everyone up and I certainly wasn't going to rush the gentleman who was finishing taking his items off the register. She kept saying here until I said that I would wait for him to finish as I was not going to be rude and rush him. Another employee, Trish, I believe came over and was very nice and apologized for the rude employee.

We are soooo pleased with our recent purchase of a couch,loveseat, and chair!!!…read more The quality of the furniture, the excellent customer service and the professional delivery team all made doing business with Rider Furniture the BEST experience!!! I would positively purchase furniture there again, thank you!

Delivery was seamless,Jonathan and Sebastian were terrific! Very respectful of my home and took…read moretime to make sure the sectional was placed exactly where we wanted it. We have purchased multiple pieces of furniture from Rider over the years and the quality can't be beat.