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Mattress Firm Independence

3.8 (13 reviews)
Closed 10:00 am - 8:00 pm

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3 years ago

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13 years ago

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5 years ago

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14 years ago

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5 years ago

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Megan R.

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11 years ago

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11 years ago

Justin did a great job helping us find the perfect mattress for us. Thanks for the help! Great store, great customer service

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11 years ago

We had a great experience at this store. The staff was very courteous and friendly, and we never felt pressured to make a purchase.

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11 years ago

Picking up my bed set and Richard Herring is the best love the great customer service and dedication!!!! Thanks!!!!

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10 years ago

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11 years ago

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11 years ago

The salesman was great not pushy at all but very informative. Store decorated nicely. Color coded firmness system is very helpful.

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11 years ago

Very courteous staff. No pressure to make a purchase. Explained the product very well. Would do business here again in the future.

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Furniture Mall of Missouri

Furniture Mall of Missouri

3.0(12 reviews)
8.5 mi

My husband and I came here to look for an accent chair, coffee table, end table, and rug. The…read moremanager was working that day and we asked him for assistance. The coffee table and end table we were interested in, he said they could have it delivered in 6-8 weeks. We asked about purchasing the showroom tables to get a faster delivery and, upon further inspection, the manager said the end table, "has a scratch, but it looks okay." My husband told me that the drawer of the end table did not pull out very well either. Strike one, considering the astronomical price of the table. Strike two: the coffee table's price tag was literally glued onto the top of the table, so peeling it off would also take some of the paint off. Strike three: when we asked about the rug, which was $700, availability, the manager also gave us a long delivery time. The showroom rug had definitely seen better days and my husband said the bottom of the rug was torn up. They were only going to give us 5% off if we were to have purchased it. I'm sorry, but that's trash. If a rug looks that bad, you should be taking more than 5% off. When we told the manager we would think about it and come back, he got testy and said, "If you go anywhere else, they will have to order it, too." I'm not trying to sound defensive, but we are not stupid and do know this. We ended up going to Nebraska Furniture Mart and not only found a similar-looking coffee table and end table, but also a rug that is the same brand as the one we were interested in here, but a lot less, price-wise. Additionally, we found an accent chair. The staff was a lot friendlier, too. The cherry on top of the sundae? The furniture will all be delivered within a week! To the manager of Furniture Mall of Missouri: I know it's disappointing when a customer tells you or any of your other employees no; however, the attitude you had towards us is inexcusable. Another time we came to FMM, we were helped by a lady who, although she also did not take no for an answer and was pushy about selling, did not talk down to us like you did.

I'd visited here before, but never with the fortune of finding a good deal. Two weeks ago, I found…read morea coffee table and end table that would fit my new living room remodel, and I was pleased with the condition and price. I ended up purchasing the floor model since they were discontinued. During the purchase, I asked the saleslady to hold my items for a week and wrap them in plastic for me so that when I returned for pick-up, I wouldn't have to worry about scratching them. The lady didn't seem very involved in her aim to be appeasing and thought that her response, "Sure" was just off-putting. Upon my return, the items were not wrapped. I wasn't surprised; however, the four people who brought the items out for me to put into my car quickly wrapped the furniture in plastic.

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Furniture Mall of Missouri
Furniture Mall of Missouri
Furniture Mall of Missouri

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Mattress Firm Independence - furniture - Updated May 2026

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